The customization options for chatbots are quite good, allowing us to tailor the bots to our specific customer base.
The learning curve is steep, and I found the documentation lacking in detail.
It assists in automating responses which improves response time, but it still requires significant oversight to ensure quality.
I appreciate the flexibility in configuring the chatbots according to our business needs. The option to integrate FAQs is quite useful.
The training process is not very intuitive. I had to spend a lot of time figuring out how to get my chatbot to respond correctly.
It helps in managing customer inquiries more efficiently, but the responses can sometimes be off-target, which can frustrate users.
The advanced AI configurations, such as GPT-4, really enhance the chatbot's capability in handling complex queries.
Sometimes the chatbot's tone of voice does not align with our brand, which requires additional tweaking.
It streamlines customer support tasks, freeing up my team to focus on more engaging aspects of the business.
The concept of creating personalized chatbots is appealing, and I appreciate the ability to customize the interaction interfaces.
The interface feels clunky and not very user-friendly. It took me a while to understand how to upload documents for training the chatbot.
It helps to automate some repetitive tasks, but I found that the chatbots lack advanced understanding, leading to confusing interactions with customers.
Honestly, I struggled to find anything I truly liked about this tool.
The chatbot responses are often irrelevant, making it frustrating for both our customers and staff.
Unfortunately, I didn't find it helpful in solving any problems. It added more work to train the chatbot than it saved.
Microsoft Copilot offers AI-driven code suggestions, enhancing developer productivity and streamlining the coding process.