Moly.ai
3.60
0
Moly.ai is an AI chatbot offering instant, personalized customer support with a pay-as-you-go model and free launch offer.
Moly.ai Reviews
3.60
Based on 5 reviews
Bilal Chaudhry
January 7, 2025
What do you like most about using Moly.ai?
I like the efficiency of responses. Customers often get the answers they need without waiting, which is crucial for our support team.
What do you dislike most about using Moly.ai?
Sometimes the chatbot struggles with complex inquiries, which can lead to customer frustration.
What problems does Moly.ai help you solve, and how does this benefit you?
Moly.ai reduces the workload on our support team significantly, allowing us to focus on more complex customer issues and improving overall service quality.
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Zara Rasheed
December 19, 2024
What do you like most about using Moly.ai?
The scalability of Moly.ai is impressive. It works seamlessly whether I have a few inquiries or a flood of questions during campaigns.
What do you dislike most about using Moly.ai?
The analytics dashboard could use some improvement. More detailed insights would help us understand customer interactions better.
What problems does Moly.ai help you solve, and how does this benefit you?
Moly.ai helps us maintain high customer engagement levels, which has positively impacted our retention rates.
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Asad Khan
December 18, 2024
What do you like most about using Moly.ai?
I appreciate the pay-as-you-go model, which makes it flexible for small businesses like mine. The initial free messages are a great way to test the service.
What do you dislike most about using Moly.ai?
The setup process could be more intuitive. I had a hard time getting the no-code setup to work as advertised, which was frustrating.
What problems does Moly.ai help you solve, and how does this benefit you?
Moly.ai helps address the issue of delayed customer responses by providing instant answers. This has improved customer satisfaction, but I still find the responses can sometimes be generic.
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Fatima Ali
December 16, 2024
What do you like most about using Moly.ai?
The personalized responses have made a huge difference in customer interactions. It feels less robotic than other chatbots I've used.
What do you dislike most about using Moly.ai?
I would love to see more customization options for the chatbot's appearance to better match my brand.
What problems does Moly.ai help you solve, and how does this benefit you?
Moly.ai allows me to handle multiple customer inquiries at once, which has boosted my sales during peak hours. It's a game changer for my online business.
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Omar Khanzada
December 5, 2024
What do you like most about using Moly.ai?
I like the initial free offering, which allowed me to try out the service without commitment.
What do you dislike most about using Moly.ai?
The AI doesn't always provide accurate or relevant answers, which has led to some unhappy customers.
What problems does Moly.ai help you solve, and how does this benefit you?
While Moly.ai does help with quick responses, the inaccuracies often require my team to step in, which defeats the purpose of having a chatbot.
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