Meya
3.86
0
Meya allows users to build and launch custom chat apps with extensive features and robust support.
What is Meya?
Meya is a chatbot platform provided by Meya which allows users to build and launch their own chat applications with various features such as custom coding, integrations, human-bot hybrid, chat UI customization, natural language understanding, API connections, analytics, and more. Users can set up their apps based on their specific needs, including their own code, data, and integrations. The platform supports advanced widgets, modes, and customizations across different platforms like Android, iOS, and web, offering a comprehensive chat experience. Additionally, Meya provides extensive support to its customers, including shared Slack channels, email access, collaborative solutioning, pair-programming sessions, and proactive monitoring and incident escalation. The platform also features a user-friendly development environment with tools like the BFML (YAML syntax), Python coding, in-browser developer consoles, visual flow editors, and analytics capabilities for measuring user interactions. Meya emphasizes continuous improvement with one-click app deployments, unlimited extensibility, and a 3rd-gen event-oriented architecture that allows custom event handling with asynchronous and high-performance characteristics.
Who created Meya?
Meya AI is the company behind Meyagpt. Founded by a team of developers and entrepreneurs, Meya AI offers a chatbot platform that provides advanced customization options, integration capabilities, and support services for customers. The company focuses on delivering a user-friendly experience with features like human-bot hybrid interactions, in-browser development tools, and extensive documentation for developers. Meya AI aims to revolutionize chatbot development and deployment by offering innovative solutions for businesses seeking to enhance customer interactions.
Who is Meya for?
- Support agents
- Developers
- Team members
How to use Meya?
To use Meyagpt effectively, follow these steps:
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Sign Up: Begin by signing up for a 14-day free trial on the Meyagpt website. No credit card is required for this trial period.
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Customization: Customize your Meya app according to your needs. This includes setting up your code, data, and integrations to tailor the platform to your specific requirements.
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NLU Interpretation: Utilize natural language understanding to interpret user intent in any language to enhance the user experience.
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Connect APIs: Connect to your backend APIs to enable seamless data integration and interaction.
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Analytics: Track and measure user interactions using the analytics tools provided to continuously improve the performance of your chatbot.
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Enhanced User Experience: Take advantage of advanced widgets, modes, and customization options across Android, iOS, and web platforms to offer the best chat experience to your customers.
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Meya Support: Benefit from Meya's exceptional support services, including a shared Slack channel, collaborative solutioning, pair-programming sessions, and proactive monitoring for incident escalation.
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Development and Management: Develop and manage your app using the in-browser developer console with features like BFML and Python code editor, visual flow editor, and usage analytics.
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Continuous Improvement: With one-click app deployments and unlimited extensibility, ensure continuous improvement by easily iterating on your app based on feedback and analytics.
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DevOps Workflow: Engage in a streamlined DevOps workflow by coding in the web console or local IDE, utilizing specialized app types for development, staging, and production, deploying with GitHub Actions, and customizing app image builds as needed.
Following these steps will help you effectively utilize the Meyagpt tool to create and deploy chatbots tailored to your specific requirements.
Pros
- Volume discounts
- Partner program
- Dev Pro Partner with included features
- Staging and Production apps support
- Analytics and CRM integrations
- Visual flow editor for design time
- Programmability with local development mode
- Secure environment with Meya Vault
- Documentation and support available including shared Slack channel
- Dedicated point of contact available
Cons
- The Serverless Function has crashed.
- Limited log retention (7 days for Standard, 30 days for Pro and Partner).
- Limited hosting options (Cloud hosting, on-premises hosting, and hybrid cloud hosting).
- Higher pricing tiers may not be justifiable based on the current features offered.
Meya Pricing and plans
Paid plans start at $99/month and include:
- 500 MAU / mo
- All features
Get started with Meya
Meya reviews
Anika Chaudhary
January 13, 2025
What do you like most about using Meya?
I appreciate the flexibility Meya offers with custom coding and integrations. It allows me to tailor the chat app exactly to our needs.
What do you dislike most about using Meya?
The learning curve can be steep, especially with the BFML syntax. It took some time to get used to the interface.
What problems does Meya help you solve, and how does this benefit you?
Meya helps streamline customer interactions by enabling automated responses, which saves us time and improves user satisfaction.
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Mohammad Safi
December 30, 2024
What do you like most about using Meya?
The robust support is a standout feature. The team is responsive and helpful.
What do you dislike most about using Meya?
I found the UI to be somewhat cluttered and overwhelming at first, which made it challenging to navigate.
What problems does Meya help you solve, and how does this benefit you?
Meya has improved our customer service capabilities by enabling quick responses, but the setup process could be smoother.
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Lukas Novak
November 24, 2024
What do you like most about using Meya?
I love the in-browser developer console that makes testing and debugging easier. It's a great tool for developers.
What do you dislike most about using Meya?
The documentation could be more comprehensive. Sometimes, I have to search for solutions elsewhere.
What problems does Meya help you solve, and how does this benefit you?
Meya allows us to create a sophisticated chatbot that addresses user inquiries, thus enhancing user engagement.
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