Kore.ai
4.17
0
Kore.ai automates business interactions with AI virtual assistants, enhancing productivity and customer experiences across industries.
Kore.ai Reviews
4.17
Based on 6 reviews
How would you rate Kore.ai?
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Amira El-Sayed
January 13, 2025
What do you like most about using Kore.ai?
The AI's ability to learn from interactions and improve over time is impressive. It adapts to our needs quite well.
What do you dislike most about using Kore.ai?
At times, the AI misinterprets complex queries, leading to customer frustration.
What problems does Kore.ai help you solve, and how does this benefit you?
Kore.ai automates many repetitive tasks, which helps us save time and focus on more critical business activities.
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Haruto Takahashi
January 3, 2025
What do you like most about using Kore.ai?
I like the sleek interface and the ease of integration with our existing systems. The virtual assistant has improved our workflow significantly.
What do you dislike most about using Kore.ai?
Sometimes, the responses from the AI can feel robotic and lack the human touch, which is crucial in our industry.
What problems does Kore.ai help you solve, and how does this benefit you?
It helps us manage customer interactions more efficiently, but I feel there’s still room for improvement in understanding context in conversations.
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Luca Rossi
December 26, 2024
What do you like most about using Kore.ai?
I enjoy how well Kore.ai handles multiple languages. This is crucial for our international clients, as it allows us to maintain communication seamlessly.
What do you dislike most about using Kore.ai?
The reporting features could be more robust; sometimes, I feel like I'm missing out on deeper insights.
What problems does Kore.ai help you solve, and how does this benefit you?
Kore.ai helps resolve language barriers and enhances our global customer service, which has increased our client retention rates.
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Sofia Martinez
December 17, 2024
What do you like most about using Kore.ai?
Kore.ai has transformed our customer engagement strategy. The virtual assistants are highly responsive and understand context better than others we've tried.
What do you dislike most about using Kore.ai?
It can be a bit costly, but the ROI we've seen makes it worthwhile.
What problems does Kore.ai help you solve, and how does this benefit you?
The tool has addressed our scalability issues. We can handle more customer queries simultaneously without compromising on quality.
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Chloe Nguyen
November 25, 2024
What do you like most about using Kore.ai?
The customization options are fantastic. I can tailor the virtual assistants to cater specifically to our clients' needs, ensuring a more personalized experience. The analytics feature also helps us track performance effectively.
What do you dislike most about using Kore.ai?
Occasionally, the AI struggles with more nuanced queries, but we are continuously training it to improve.
What problems does Kore.ai help you solve, and how does this benefit you?
Kore.ai helps us automate routine inquiries, which saves time and reduces operational costs. This allows our staff to focus on strategic tasks rather than repetitive questions.
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Ryan Miller
November 19, 2024
What do you like most about using Kore.ai?
I appreciate how Kore.ai streamlines our customer support processes. The virtual assistants can handle a wide range of queries, which frees up our human agents to focus on more complex issues. The natural language processing is impressive and helps in understanding customer intent.
What do you dislike most about using Kore.ai?
The setup process was a bit tedious. It took longer than expected to train the assistants to understand our specific product terminology, which can be frustrating for new users.
What problems does Kore.ai help you solve, and how does this benefit you?
Kore.ai significantly reduces response times for customer inquiries, which enhances overall customer satisfaction. Our team is now able to respond to 80% of queries automatically, improving efficiency and allowing for better service.
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