Knowledgebot

What is Knowledgebot?

KnowledgeBot is an artificial intelligence tool designed to enhance fact-checking and source citation within organizations. This tool leverages AI to provide expert-level responses tailored to specific business needs and products. KnowledgeBot absorbs information from various sources such as informal chats, emails, and call transcripts, capturing valuable insights without the need for extensive article writing. It learns from experts within the organization and can organize and formalize new information before submitting it to the knowledge base. KnowledgeBot aims to empower teams with instant answers and verified knowledge, ensuring accuracy and providing direct quotes and citations to support claims. By facilitating knowledge acquisition and fact-checking, KnowledgeBot.ai proves to be a valuable resource for businesses seeking reliable information verification and knowledge scaling.

Who created Knowledgebot?

KnowledgeBot was created by KnowledgeBot.ai, an artificial intelligence tool designed to facilitate fact-checking and source citation within organizations. The tool was launched on October 3, 2023. KnowledgeBot.ai aims to empower teams by providing expert-level responses specific to their business and product, absorbing informal chats, and organizing information efficiently for knowledge acquisition. It learns from experts within the organization and aims to scale their knowledge by providing well-cited answers to business-related questions.

What is Knowledgebot used for?

• Fact-checking
• Source citation
• Learning from experts within the organization
• Scaling the knowledge of experts
• Analyzing various sources for knowledge absorption
• Providing human-like responses tailored to the business and product
• Reaching out to experts for information when uncertainty arises
• Automatic fact-checking against approved sources
• Providing direct quotes and citations for every claim
• Analyzing informal chats, emails, call transcripts for insights
• Auto-resolve help requests and reduce support load by using KnowledgeBot to learn help documentation and provide quick resolutions
• Find collateral quickly by asking KnowledgeBot to locate case studies, white papers, guides, or help docs efficiently
• Discover popular questions asked by customers and reps through a dashboard provided by KnowledgeBot
• Receive expert-level responses specific to your business and product from KnowledgeBot using AI technology
• Absorb informal chats and capture insights easily by using KnowledgeBot to analyze chat logs, emails, call transcripts
• Automatically fact-check responses against approved sources to ensure the accuracy and credibility of provided information
• Enhance the knowledge base and strengthen it by formalizing and organizing information gathered by KnowledgeBot
• Save time by letting KnowledgeBot learn your product quickly and provide directly quoted responses
• Scale the knowledge of experts within a company by utilizing KnowledgeBot to provide well-cited answers
• Empower teams with instant answers and verified knowledge from company experts using KnowledgeBot as a resource for fact-checking and knowledge acquisition
• Auto-resolve help requests and reduce support load
• Find collateral quickly by asking aloud
• Discover what customers and representatives are asking and export inbound leads
• Provide human-like, expert answers specific to business and product
• Absorb informal chats and provide answers to hard questions from real-life conversations
• Learn from experts within the organization to scale knowledge
• Perform automatic fact-checking against approved sources
• Organize and formalize information from informal chats, emails, call transcripts, etc.
• Share expert knowledge 10x faster with voice input and Auto-Formalize
• Provide direct quotes and citations to support every claim

Who is Knowledgebot for?

• Sales Representatives
• Support Representatives
• Experts
• Sales Reps
• Support reps

How to use Knowledgebot?

To use KnowledgeBot effectively, follow these steps:

1. Auto-resolve Queries: KnowledgeBot learns your help docs and deploys as a widget on your website for customers and reps to use. It can tap any quote to open the original source.

2. Find Information Quickly: You can ask KnowledgeBot aloud to instantly find the right content like case studies, white papers, or guides, regardless of the content library size. It provides the most relevant part with a link to the page.

3. Discover Popular Queries: Use the dashboard to discover what your reps and customers frequently ask. It helps in understanding trends and can also assist in lead capturing if deployed on your website.

4. Expert-Level Responses: KnowledgeBot provides expert answers tailored to your business and product using AI. It can absorb informal chats, making it easy to capture valuable insights from various sources.

5. Continuous Learning: The tool continuously learns from experts' replies and can escalate queries to experts when unsure. This feature saves time as repetitive questions are minimized.

6. Automatic Fact-Checking: KnowledgeBot ensures accuracy by fact-checking against approved sources. It provides direct quotes and citations to support claims, enhancing trust and credibility.

7. Organize and Formalize Information: By analyzing and organizing informal chats, emails, and other interactions, KnowledgeBot strengthens the knowledge base. It is designed to provide verified knowledge quickly and efficiently.

By following these steps, you can effectively utilize KnowledgeBot to streamline information access, provide expert-level responses, and enhance knowledge sharing within your organization.