Knowbo
4.00
0
Knowbo turns websites into interactive hubs with customizable chatbots for instant, real-time customer support.
Knowbo Reviews
4.00
Based on 12 reviews
How would you rate Knowbo?
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Sophia King
January 16, 2025
What do you like most about using Knowbo?
I love how user-friendly the interface is. It makes it simple for our team to manage the chatbot without extensive training.
What do you dislike most about using Knowbo?
At times, the chatbot doesn't pick up on unique phrases we use, which can lead to confusion for users.
What problems does Knowbo help you solve, and how does this benefit you?
It alleviates the load on our support staff, allowing them to focus on higher-level tasks while the bot handles FAQs.
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Isabella Roberts
January 15, 2025
What do you like most about using Knowbo?
The real-time knowledge base updates keep our information current, which is crucial for our industry.
What do you dislike most about using Knowbo?
It could benefit from a more user-friendly dashboard for analytics.
What problems does Knowbo help you solve, and how does this benefit you?
It helps us provide quick responses to clients, enhancing our service efficiency and satisfaction.
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Olivia Martinez
January 12, 2025
What do you like most about using Knowbo?
The interactive features keep our customers engaged, and they appreciate the immediate responses.
What do you dislike most about using Knowbo?
Customization can be somewhat limited in certain areas, which can be frustrating when trying to implement specific functionalities.
What problems does Knowbo help you solve, and how does this benefit you?
It helps us answer common questions quickly, freeing up our customer service reps to handle more complicated issues.
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Emma Stewart
January 2, 2025
What do you like most about using Knowbo?
It's a straightforward tool that integrates easily with our website.
What do you dislike most about using Knowbo?
The chatbot has limitations with understanding nuanced questions, which can frustrate users.
What problems does Knowbo help you solve, and how does this benefit you?
It assists us in managing customer inquiries, but we still need to be available for more complex problems.
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Alexander Lee
December 29, 2024
What do you like most about using Knowbo?
The chatbot is very intuitive and provides quick answers to most common questions.
What do you dislike most about using Knowbo?
The customization options could be more extensive for specific industries.
What problems does Knowbo help you solve, and how does this benefit you?
It drastically reduces the workload on our customer service team by addressing frequent queries instantly.
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Mia Johnson
December 22, 2024
What do you like most about using Knowbo?
I appreciate how easy it is to set up. My team didn't need any technical expertise to get started.
What do you dislike most about using Knowbo?
The real-time updates can sometimes lag, resulting in outdated information being provided to customers.
What problems does Knowbo help you solve, and how does this benefit you?
It streamlines our customer service process, but we still need to intervene for more detailed inquiries, which can be time-consuming.
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James Harris
December 15, 2024
What do you like most about using Knowbo?
The interactive features are a game changer for engaging customers directly on our site.
What do you dislike most about using Knowbo?
There are occasional bugs that pop up, but they are usually resolved quickly.
What problems does Knowbo help you solve, and how does this benefit you?
It helps streamline customer queries and ensures they get immediate responses, which enhances satisfaction.
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Noah White
December 14, 2024
What do you like most about using Knowbo?
It's easy to set up, which is a plus for a non-technical team like ours.
What do you dislike most about using Knowbo?
Unfortunately, the chatbot often lacks accurate responses, making it unreliable for our customer service needs.
What problems does Knowbo help you solve, and how does this benefit you?
While it does help with basic inquiries, we still find ourselves needing to step in frequently, which defeats the purpose of automation.
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Benjamin Carter
December 8, 2024
What do you like most about using Knowbo?
The ability to keep the knowledge base updated in real time is fantastic for ensuring customers receive accurate information.
What do you dislike most about using Knowbo?
I wish there were more templates available for customization to speed up the deployment process.
What problems does Knowbo help you solve, and how does this benefit you?
By automating common inquiries, we can respond to customers faster, improving their overall experience.
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Liam Garcia
December 6, 2024
What do you like most about using Knowbo?
The ability to integrate with our existing knowledge base made implementation a breeze. It saves us a lot of time.
What do you dislike most about using Knowbo?
There are minor quirks, like occasional misunderstandings of specific terminology, but overall it performs well.
What problems does Knowbo help you solve, and how does this benefit you?
It significantly reduces response times for customer inquiries, leading to higher customer satisfaction and fewer support tickets.
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Charlotte Nelson
December 5, 2024
What do you like most about using Knowbo?
The ease of use and the ability to customize responses makes Knowbo a standout option for our business.
What do you dislike most about using Knowbo?
There are a few times when responses are delayed, but it's not a consistent issue.
What problems does Knowbo help you solve, and how does this benefit you?
It effectively handles the majority of customer inquiries, allowing our team to concentrate on more critical tasks.
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Ethan Bradley
November 29, 2024
What do you like most about using Knowbo?
The customization options are impressive. I can tailor the chatbot to fit our brand's voice and style seamlessly.
What do you dislike most about using Knowbo?
Sometimes, the chatbot struggles with complex queries, requiring users to rephrase their questions for better understanding.
What problems does Knowbo help you solve, and how does this benefit you?
It helps us manage customer inquiries more efficiently, allowing our support team to focus on more complex issues while the chatbot handles FAQs.
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