Alltius

What is Alltius?

KNO is an AI-driven platform developed by Alltius for providing conversational assistance in software products. Its main features include a Slack assistant for answering questions, a low code help widget, an in-product guide and companion, and an enterprise documentation search. KNO is built on OpenAI's GPT3 model, which incorporates 800GB of information. Users can prioritize knowledge from specific sources, and KNO securely stores questions asked while maintaining user privacy. The platform is free to use and has seen significant user growth, with various sectors finding it customizable and beneficial.

KNO guides users in their product journeys by engaging them in conversation and responding to their inquiries. Integration with Slack allows for easy access to assistance, and features like the in-product guide, companion, and low code help widget further aid users in navigating the product effectively. Additionally, KNO can be trained on specific topics, enhancing its usefulness and adaptability to user needs.

KNO is integrated with Slack as a conversational assistant, allowing users to interact directly within their Slack workspace through private conversations or channel interactions. The platform handles customer support queries by providing direct responses and redirects users to key personnel for further assistance if needed.

Users can test KNO by adding it to their Slack workspace and engaging in conversations to experience its features. Alltius, the developer of KNO, offers other products like KNO Help, KNO Concierge, and KNO Insider, catering to different aspects of the software product journey. Companies in sectors like SaaS, Ed-Tech, and HR-Tech with products requiring automated assistance or AI-driven tutor augmentation could benefit significantly from KNO.

Who created Alltius?

Kno was created by a team of engineers, data scientists, and designers from Alltius. It was launched on January 26, 2023, and is an AI-driven platform designed for conversational assistance in software products. Kno's main features include a Slack assistant, a low code help widget, an in-product guide, and companion, as well as an enterprise documentation search. The platform is built on OpenAI's GPT3 model with 800GB of information and allows users to prioritize knowledge from specific sources. Kno securely stores questions asked while maintaining user privacy.

What is Alltius used for?

• Engage users in conversation and respond to inquiries
• Integrate into Slack for easy question and answer interaction
• Provide assistance within the product through in-product guide and companion features
• Help users by providing low code help widget
• Prioritize knowledge from specific sources
• Handle customer support queries by providing direct responses
• Maintain data security by keeping queries within the algorithm and not associating them with user identity
• Offer a free platform for users
• Experience a 50% monthly growth rate in user base
• Be trainable on specific topics

Who is Alltius for?

• SaaS professionals
• Ed-Tech professionals
• HR-Tech professionals

How to use Alltius?

To use KNO effectively, follow these steps:

1. Installation on Slack:

   • Log into your Slack workspace.
   • Click on the '+' symbol next to the Apps tab to open the 'Browse Apps' screen.
   • Search for and select KNO to install it.

2. Engage with KNO:

   • Start conversations with KNO in Slack, either privately or in channels.
   • Ask questions and interact with KNO for assistance.

3. Testing KNO:

   • Add KNO to your Slack workspace using the provided link on the Alltius website.
   • Engage in private conversations or add KNO to a channel to test its capabilities.

4. Customization:

   • Prioritize knowledge from specific sources to tailor KNO to your unique needs.
   • Explore features like the low code help widget and in-product guide for further assistance.

5. Data Security:

   • Rest assured that KNO maintains user privacy by securely storing questions without linking them to identities.

6. Feedback and Further Development:

   • Provide feedback on KNO to help enhance its functionality.
   • Stay updated on new developments such as training on specific topics.

By following these steps, you can effectively utilize KNO's AI-driven capabilities for conversational assistance and enhance user experiences in your product journey.