Instant Answers
3.00
0
Instant Answers creates custom AI chatbots from documents or URLs, instantly answering website visitor queries.
Instant Answers Reviews
3.00
Based on 6 reviews
How would you rate Instant Answers?
What’s your thought?
Rohan Mishra
December 29, 2024
What do you like most about using Instant Answers?
The integration with my website was pretty straightforward, and I liked that I could customize the chatbot's appearance to match my brand.
What do you dislike most about using Instant Answers?
The chatbot often fails to understand context, leading to irrelevant answers. This is frustrating for users who expect more intelligent interactions.
What problems does Instant Answers help you solve, and how does this benefit you?
It solves the problem of delayed responses to customer inquiries, but if the answers are not accurate, it can harm user experience rather than help.
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Priya Verma
December 22, 2024
What do you like most about using Instant Answers?
The ability to train the bot on multiple documents is fantastic. It makes the chatbot versatile and relevant to various inquiries.
What do you dislike most about using Instant Answers?
Sometimes the loading time for the chatbot can be a bit slow, which can be a turn-off for users looking for instant answers.
What problems does Instant Answers help you solve, and how does this benefit you?
It significantly reduces response time for FAQs, allowing our team to focus on more complex customer issues. The users appreciate quick answers, which improves our service ratings.
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Anaya Choudhury
November 27, 2024
What do you like most about using Instant Answers?
I appreciate the ease of setting up the chatbot. You can upload documents or a URL without needing technical skills, which is great for someone like me who isn't very tech-savvy.
What do you dislike most about using Instant Answers?
The responses can sometimes be generic, and it struggles with more complex queries. I wish it had a more advanced natural language processing capability.
What problems does Instant Answers help you solve, and how does this benefit you?
It helps streamline customer support by providing instant responses to common questions, reducing the load on our support team, but I still find myself needing to step in for more detailed queries.
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Saanvi Ghosh
November 23, 2024
What do you like most about using Instant Answers?
I love how quickly I can set up a chatbot using my existing documents. It's convenient and saves a lot of time.
What do you dislike most about using Instant Answers?
Some of the answers provided by the chatbot can be a bit off, especially for less common questions.
What problems does Instant Answers help you solve, and how does this benefit you?
It helps in providing instant responses, which improves customer satisfaction, but I still need to be available for follow-up questions.
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Dev Saxena
November 22, 2024
What do you like most about using Instant Answers?
I really like the data security features. Knowing that customer data is encrypted gives me peace of mind.
What do you dislike most about using Instant Answers?
The interface is not very intuitive. It took me a while to figure out how to integrate it with my existing systems.
What problems does Instant Answers help you solve, and how does this benefit you?
It aids in managing customer queries effectively, but it still requires manual oversight to ensure that the responses are accurate.
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Arjun Kumar
November 17, 2024
What do you like most about using Instant Answers?
The concept of creating a personalized chatbot is intriguing, and I appreciate the customization options available.
What do you dislike most about using Instant Answers?
The chatbot often misunderstands user intent, leading to frustrating interactions for both customers and staff.
What problems does Instant Answers help you solve, and how does this benefit you?
While it does save time on repetitive questions, the lack of accuracy means we still end up answering many queries manually.
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