HelpKit
3.33
0
HelpKit creates a professional knowledge base using Notion, with custom domains, SEO, privacy, and AI chatbot features.
HelpKit Reviews
3.33
Based on 6 reviews
How would you rate HelpKit?
What’s your thought?
Anaya Singh
January 15, 2025
What do you like most about using HelpKit?
The SEO optimization features are fantastic. They help improve our visibility online, which is crucial for our business.
What do you dislike most about using HelpKit?
Sometimes the AI chatbot seems to misunderstand customer queries, leading to less effective responses.
What problems does HelpKit help you solve, and how does this benefit you?
It allows us to create a structured help center quickly, making it easier for our customers to find the information they need.
How would you rate HelpKit?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Hiroshi Tanaka
December 30, 2024
What do you like most about using HelpKit?
The privacy features are excellent. Knowing that our data is stored securely in our Notion workspace gives me peace of mind.
What do you dislike most about using HelpKit?
Sometimes, the search functionality can be slow, especially when dealing with a large number of articles.
What problems does HelpKit help you solve, and how does this benefit you?
It simplifies the process of creating a knowledge base, which has improved our team's efficiency in accessing information.
How would you rate HelpKit?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Sofia Mendoza
December 29, 2024
What do you like most about using HelpKit?
I like the idea of having a centralized knowledge base and the integration with Slack.
What do you dislike most about using HelpKit?
The user interface feels outdated, and it can be quite frustrating to navigate at times.
What problems does HelpKit help you solve, and how does this benefit you?
It helps organize our help articles, but I expected a more modern and user-friendly experience.
How would you rate HelpKit?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Emily Johnson
December 25, 2024
What do you like most about using HelpKit?
The AI chatbot feature is quite innovative and enhances our customer support by providing instant responses.
What do you dislike most about using HelpKit?
I found the AI functionality to be a bit limited compared to other dedicated chatbot platforms. It lacks some advanced features I was hoping for.
What problems does HelpKit help you solve, and how does this benefit you?
It helps streamline our support process. However, I wish it could handle more complex queries like some of the other tools in the market.
How would you rate HelpKit?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Lucas Silva
December 20, 2024
What do you like most about using HelpKit?
I really appreciate the seamless integration with Notion. It makes it easy to write help articles and have them look professional across all devices.
What do you dislike most about using HelpKit?
The setup process could be a bit more intuitive. I had to spend some time figuring out the custom domain setup.
What problems does HelpKit help you solve, and how does this benefit you?
HelpKit addresses the challenge of creating and managing a knowledge base efficiently. By using it, I can focus on content creation without worrying about the technical aspects, which saves me time.
How would you rate HelpKit?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Omar Khan
November 29, 2024
What do you like most about using HelpKit?
I appreciate the focus on privacy; it’s crucial for our data-sensitive operations.
What do you dislike most about using HelpKit?
The integration with live chat widgets was not as smooth as I expected, causing some issues with setup.
What problems does HelpKit help you solve, and how does this benefit you?
It helps consolidate our knowledge base, but the integration issues have caused some delays in deployment.
How would you rate HelpKit?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
