Fullpath
4.36
0
Enhances lead conversion with personalized, dealership-specific responses and recommendations using ChatGPT-4 and real-time dealership data.
Fullpath Reviews
4.36
Based on 11 reviews
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Dalia Katz
January 7, 2025
What do you like most about using Fullpath?
The real-time updates from our CDP ensure that customers always get the latest information on vehicle availability.
What do you dislike most about using Fullpath?
The setup took longer than expected, which caused some delays in getting the tool operational.
What problems does Fullpath help you solve, and how does this benefit you?
It helps us improve customer engagement, which is essential for boosting our lead conversion rates.
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Ariel Cohen
January 2, 2025
What do you like most about using Fullpath?
The ChatGPT-4 integration makes conversations feel more natural. Customers appreciate the personalized recommendations based on their previous inquiries.
What do you dislike most about using Fullpath?
While the tool is effective, it sometimes struggles with complex queries that require more detailed knowledge of our inventory.
What problems does Fullpath help you solve, and how does this benefit you?
It streamlines the lead generation process by engaging customers 24/7, which is crucial for converting leads into sales.
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Omer Shwartz
December 31, 2024
What do you like most about using Fullpath?
The ability to use first-party data for personalized customer interactions is fantastic! It makes our follow-ups much more effective.
What do you dislike most about using Fullpath?
The learning curve for our staff was a bit steep, but training helped mitigate that.
What problems does Fullpath help you solve, and how does this benefit you?
It helps streamline our customer interactions, ensuring that leads are nurtured promptly, which is vital in the competitive automotive market.
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Yael Levi
December 28, 2024
What do you like most about using Fullpath?
I appreciate the personalized responses that Fullpath provides based on our dealership's specific inventory and offers. It helps engage customers effectively.
What do you dislike most about using Fullpath?
The integration setup was a bit complex for our team, and the customer support could be more responsive when we faced issues.
What problems does Fullpath help you solve, and how does this benefit you?
Fullpath helps in converting leads more efficiently by providing timely and relevant information to potential customers, which ultimately boosts our sales.
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Noa Harel
December 20, 2024
What do you like most about using Fullpath?
The integration with our Customer Data Platform is seamless; it pulls in all necessary information to provide accurate responses.
What do you dislike most about using Fullpath?
Sometimes the AI responses can feel scripted; it would be great if it could incorporate more spontaneity.
What problems does Fullpath help you solve, and how does this benefit you?
It significantly improves how we manage leads, ensuring timely responses that keep potential customers engaged.
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Sara Goldstein
December 19, 2024
What do you like most about using Fullpath?
The personalized recommendations are a game changer! Customers feel understood, which leads to more appointments.
What do you dislike most about using Fullpath?
Occasionally, the chatbot can misinterpret complex questions, but it’s not a frequent issue.
What problems does Fullpath help you solve, and how does this benefit you?
It addresses the challenge of 24/7 customer engagement, allowing us to capture leads even outside of business hours.
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Nir Friedman
December 17, 2024
What do you like most about using Fullpath?
The integration with our existing systems was seamless, and the AI's ability to provide contextually relevant answers is impressive.
What do you dislike most about using Fullpath?
It could use more templates for different types of customer interactions to enhance flexibility.
What problems does Fullpath help you solve, and how does this benefit you?
It helps us increase lead conversion rates by ensuring that customers receive timely and personalized responses, thus enhancing their experience.
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Eli Mizrahi
December 13, 2024
What do you like most about using Fullpath?
I love how it utilizes real-time data to provide accurate information to customers. This has significantly improved customer satisfaction.
What do you dislike most about using Fullpath?
The cost is a bit higher compared to other tools, which makes it less accessible for smaller dealerships.
What problems does Fullpath help you solve, and how does this benefit you?
It helps us follow up with leads more effectively, ensuring that no potential sale is missed, which has increased our conversion rates.
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Tamar Ben-Ami
November 30, 2024
What do you like most about using Fullpath?
I really like the user-friendly interface and the detailed analytics it provides on customer interactions.
What do you dislike most about using Fullpath?
Sometimes, the response time can lag if there are too many concurrent users.
What problems does Fullpath help you solve, and how does this benefit you?
It alleviates the pressure on our sales team by handling initial inquiries, allowing them to focus on closing deals.
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Moshe Rosen
November 29, 2024
What do you like most about using Fullpath?
The AI's ability to understand context makes it a powerful tool for engaging customers effectively.
What do you dislike most about using Fullpath?
It can be a bit overwhelming with all the features available, but once you get the hang of it, it's incredibly useful.
What problems does Fullpath help you solve, and how does this benefit you?
It helps us capture and convert leads without overwhelming our sales team, ensuring we maximize every opportunity.
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Rami Abadi
November 21, 2024
What do you like most about using Fullpath?
The tool's ability to recommend vehicles based on customer preferences is impressive. It makes our interactions much more personal.
What do you dislike most about using Fullpath?
The reporting features could be more robust; we need deeper insights into customer behavior.
What problems does Fullpath help you solve, and how does this benefit you?
It helps us maintain a competitive edge by ensuring we respond to inquiries faster and more accurately than our competitors.
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