Flochat

What is Flochat?

Flochat is a conversational AI platform designed to bridge the communication gap between products and users without the need for additional coding. It aims to assist SaaS teams by automating workflows and improving communication processes. Users can benefit from features such as multi-channel broadcasting, artificial intelligence, automation, and a flow builder for customized workflows. Flochat integrates with various messaging channels and tools, offering resources like blog posts, help documentation, developer API, and contact information. The platform enables businesses to create and manage chatbots and automations effectively, enhancing customer support and optimizing communication across different channels.

Who created Flochat?

Flochat was launched on June 12, 2023. The founder of Flochat is Pete, who is also the Founder at Sendly. Flochat is a conversational AI platform that helps SaaS teams bridge communication gaps and automate workflows efficiently. It supports over 200 SaaS teams and offers features such as integrating data between products and users in real-time without code. Additionally, Flochat provides a 14-day Pro trial without the need for a credit card, emphasizing its user-friendly approach to communication automation.

Who is Flochat for?

• SaaS teams

How to use Flochat?

To use Flochat effectively, follow these steps:

1. Sign Up: Begin by signing up for Flochat to access its features. You can start with a 14-day Pro trial without the need for a credit card. There is also a Free Forever Plan available for long-term use.

2. Explore Features: Flochat offers powerful tools for building chatbots and automations to enhance customer support. You can leverage multi-channel broadcasting, artificial intelligence, automation, and a flow builder to create customized workflows.

3. Integration: Flochat integrates seamlessly with GitBook AI, enabling you to access AI-powered documentation. It also synchronizes with various tools, providing a unified support dashboard and enabling two-way chat automation.

4. Resource Access: Make use of the resources available, including a blog, help documentation, developer API, and contact information. These resources can help you make the most out of Flochat's capabilities.

5. Choose a Plan: Flochat offers different plans to suit your needs. Select a plan that aligns with your requirements and unlock the full potential of the platform.

6. Automation Capabilities: Benefit from Flochat's multi-channel automation features to connect with customers across different messaging apps. This includes auto-assigning agents, broadcast promotions, and automating first-line customer support with AI chatbots.

7. Optimize Customer Support: Use Flochat to automate tasks, deliver real-time assistance and relevant information to customers. Extract data from integrated tools for personalized experiences and streamline social media CRM.

8. Streamline Communication: Flochat provides an all-in-one solution for managing chatbots, automations, and communication across channels. By utilizing its features effectively, you can enhance customer support and communication processes.

By following these steps, you can make the most of Flochat's capabilities and streamline your communication processes efficiently.