Enterpret
3.55
0
Enterpret centralizes and analyzes customer feedback using AI, providing key insights and dedicated services for product teams.
Enterpret Reviews
3.55
Based on 11 reviews
How would you rate Enterpret?
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Luca Peters
January 9, 2025
What do you like most about using Enterpret?
The detailed analysis of customer sentiment is quite impressive and helps guide our product strategies.
What do you dislike most about using Enterpret?
It can be slow to update with new feedback, which can hinder our agile processes.
What problems does Enterpret help you solve, and how does this benefit you?
It centralizes feedback effectively, which ultimately helps us make data-driven decisions faster.
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Elena Kowalski
January 8, 2025
What do you like most about using Enterpret?
The adaptive AI models tailored to our feedback architecture are impressive. They provide relevant insights that are often spot on.
What do you dislike most about using Enterpret?
However, the pricing feels a bit steep for small teams, and I believe there should be more flexible plans available.
What problems does Enterpret help you solve, and how does this benefit you?
It helps streamline the feedback process, but sometimes the insights are too generic and lack the granularity we need for specific issues.
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Yasmin Hussain
January 4, 2025
What do you like most about using Enterpret?
I appreciate the detailed insights it provides based on our unique feedback architecture.
What do you dislike most about using Enterpret?
The platform can be quite slow at times, especially during peak hours, which can hinder our workflow.
What problems does Enterpret help you solve, and how does this benefit you?
It helps in gathering customer feedback quickly, but the speed of analysis often leaves much to be desired.
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Arjun Mehta
December 29, 2024
What do you like most about using Enterpret?
I appreciate the centralized approach to feedback analysis. It helps in gathering insights from various sources in one place.
What do you dislike most about using Enterpret?
The user interface feels outdated and can be difficult to navigate. It lacks some modern design elements that are common in other tools.
What problems does Enterpret help you solve, and how does this benefit you?
Enterpret helps in identifying customer pain points, but the response time for generating insights is slower than expected, which can delay decision-making.
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Nina Schmidt
December 19, 2024
What do you like most about using Enterpret?
The customer-specific ML models really cater to our unique requirements, making this tool stand out.
What do you dislike most about using Enterpret?
I wish there were more integration options with other tools we use, as it currently feels somewhat isolated.
What problems does Enterpret help you solve, and how does this benefit you?
It helps us dive deep into customer feedback, allowing for more informed product decisions and better user experience.
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Chika Obi
December 8, 2024
What do you like most about using Enterpret?
I love the user-friendly dashboard that makes accessing insights super easy and intuitive.
What do you dislike most about using Enterpret?
Sometimes, the system experiences downtime, which can be frustrating when I need to access urgent feedback.
What problems does Enterpret help you solve, and how does this benefit you?
It effectively synthesizes customer feedback, enabling us to pivot our strategies swiftly and improve product offerings.
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Maria Rodriguez
December 7, 2024
What do you like most about using Enterpret?
The unlimited user seats are great for scaling our team without additional costs.
What do you dislike most about using Enterpret?
The insights can sometimes be too high-level, lacking the depth needed for specific strategic decisions.
What problems does Enterpret help you solve, and how does this benefit you?
It helps in gathering feedback from diverse sources, but the lack of actionable insights makes it challenging to implement changes.
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Samuel Adams
December 5, 2024
What do you like most about using Enterpret?
The concept of centralizing feedback is good, and I can see its potential.
What do you dislike most about using Enterpret?
However, the execution feels lacking. The insights are often too vague and not actionable.
What problems does Enterpret help you solve, and how does this benefit you?
It collects feedback from various channels, but the lack of clarity in its analysis makes it hard to derive specific actions.
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Femi Okeke
December 5, 2024
What do you like most about using Enterpret?
I love the dedicated customer success manager assigned to us. They provide personalized support and are very responsive to our needs.
What do you dislike most about using Enterpret?
Sometimes, the feedback taxonomy refreshes are not frequent enough, leading to outdated categorizations.
What problems does Enterpret help you solve, and how does this benefit you?
Enterpret helps us consolidate feedback from multiple channels, which allows our product team to focus on key areas for improvement quickly.
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Liam Nguyen
November 27, 2024
What do you like most about using Enterpret?
The ability to customize ML models is a game changer for us. It makes the insights highly relevant to our specific needs.
What do you dislike most about using Enterpret?
There are times when the interface feels cluttered, which can be overwhelming for new users.
What problems does Enterpret help you solve, and how does this benefit you?
It’s invaluable for understanding customer sentiment and improving our product development cycle based on real feedback.
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Sofia Martinez
November 21, 2024
What do you like most about using Enterpret?
The platform's ability to analyze customer feedback at scale is fantastic. It has significantly improved our response strategies.
What do you dislike most about using Enterpret?
The learning curve can be steep, especially for team members who are not as tech-savvy.
What problems does Enterpret help you solve, and how does this benefit you?
It addresses the challenge of fragmented feedback by providing a unified view, which benefits our decision-making process immensely.
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