Eesel.ai
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Eesel.ai connects company knowledge with ChatGPT to provide instant, secure answers via various integrations.
What is Eesel.ai?
Eesel.ai is a platform that enables the connection of a company's knowledge with ChatGPT to create an oracle that can provide instant answers to any question. This platform allows for the creation of a custom ChatGPT oracle with access to various company knowledge sources like Confluence, Jira, Notion, and Google Docs. One notable aspect of Eesel.ai is its privacy-first approach, ensuring that data is securely stored and only accessible to the designated Oracle without being used to train the models. The platform offers flexibility in deployment, allowing integration into internal communication channels like Slack or Microsoft Teams and as a chat widget on websites. Eesel.ai also provides different pricing plans tailored to different business needs, with options for automating support, higher quality replies, and advanced customization for larger teams or those requiring personalized onboarding.
Who created Eesel.ai?
Eesel.ai was created by Manthan Shah, who serves as the VP Operations at Bare. The platform allows companies to harness their knowledge using ChatGPT to build an oracle for instant responses. Vincent Fletcher is the CEO of CartonCloud, a user of eesel.ai. The platform's unique features include a privacy-first approach, SOC2 compliant security, and the ability to integrate with various communication channels .
What is Eesel.ai used for?
- Automating support for staff members
- Facilitating engineers by providing immediate answers to questions
- Streamlining the process of filling out security questionnaires
- Enabling staff to quickly find answers to customer questions
- Building an oracle that can provide instant answers to any query
- Connecting company knowledge with ChatGPT for immediate responses
- Ensuring privacy of data with a SOC2 compliant app
- Supporting internal and external use by bringing the Oracle to different platforms
- Offering different pricing plans to cater to various business needs
- Enhancing productivity and efficiency by providing instant answers to any question
- Automating support to reduce response time for customers
- Providing immediate answers by accessing company knowledge
- Creating a custom ChatGPT oracle with access to company knowledge
- Enhancing productivity and efficiency by supercharging team with an oracle
- Integration with internal communication channels like Slack and Microsoft Teams
- Embedding as a chat widget on websites to provide powerful support agent
- Different pricing plans to cater to varying business needs
- Utilizing a privacy-first approach to ensure data confidentiality
- Enabling staff to quickly find answers using eesel as the first point of call
Who is Eesel.ai for?
- Support Representatives
- Engineer Enablement Engineers
- DevOps
- Growth Directors
- CEO
- Support reps
- Eng Enablement engineers
- Staff members
- Customer Service Staff
How to use Eesel.ai?
Eesel.ai is a versatile platform that seamlessly integrates your company's collective knowledge with ChatGPT, enabling you to build an informative oracle capable of swiftly addressing any query. Here is a step-by-step guide to using Eesel.ai:
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Easy Setup: Connect Eesel.ai with your help center, Google Docs, Confluence, Notion, Sharepoint, and other apps effortlessly with just one click.
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Privacy Protection: Your data is securely stored in a SOC2 compliant app, ensuring it's only accessible to your Oracle without being utilized to train the models, thereby maintaining the confidentiality of your company information.
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Customized Oracle: Create a customized ChatGPT oracle with access to all your company knowledge, ranging from Confluence pages to Jira issues to Notion and Google Docs.
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Flexible Integration: Deploy the Oracle internally within Slack or Microsoft Teams for seamless communication or embed it as a chat widget on your website for external use.
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Varied Pricing Plans: Choose from different pricing plans based on your business needs. The startup plan offers 10,000 replies per month, while the business plan provides higher quality GPT-4 replies, Slack and Microsoft Teams integration, and support for up to 100 users. For advanced customization and personalized onboarding, the custom plan offers unlimited conversations and advanced reporting.
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Enhanced Productivity: With Eesel.ai, empower your team with immediate answers to any query, enhancing overall productivity and efficiency.
By following these steps, you can leverage Eesel.ai to streamline information access and boost productivity within your organization.
Pros
- 5. Acts as the first point of call for staff when they don't know the answer to a customer question
- Eesel.ai has a privacy-first approach ensuring the confidentiality of your company information
- The flexibility of eesel.ai allows you to bring the Oracle wherever you want for internal or external use
- Eesel.ai offers different pricing plans to cater to different business needs
- Eesel.ai can supercharge your team by providing instant answers to any question and enhancing productivity
- 1. Easy setup on various apps like Slack, Google Docs, Confluence, Notion, Sharepoint, etc.
- 2. Saves time for support representatives by enabling easy question asking in Slack
- 3. Facilitates answering questions efficiently for engineering and product teams
- 4. Streamlines the process of filling out security questionnaires
- You can supercharge your team with eesel.ai and have a company oracle that enhances productivity and efficiency
Cons
- No specific cons or missing features mentioned in the provided document for Eesel.ai
Eesel.ai FAQs
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What is eesel.ai?
- eesel.ai is a platform that allows you to connect your company's knowledge with ChatGPT to build an oracle that can provide immediate answers to any question.
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What are the key features of eesel.ai?
- One key feature is its privacy-first approach, ensuring that your data is securely stored and only accessible to your Oracle, with the data never used to train the models.
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How can eesel.ai be used in different channels?
- eesel.ai can be added to internal communication channels like Slack or Microsoft Teams, integrated as a chat widget on websites, providing powerful support agents for resolving customer questions.
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What pricing plans does eesel.ai offer?
- eesel.ai offers different plans including a startup plan for 10,000 replies per month and unlimited indexed pages, a business plan for higher quality GPT-4 replies, and a custom plan for advanced customization and personalized onboarding.
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How does eesel.ai enhance productivity?
- eesel.ai supercharges teams by providing an instant-answer company oracle, enhancing productivity and efficiency by resolving questions instantly.
Get started with Eesel.ai
Eesel.ai reviews
Liam Thompson
November 21, 2024
What do you like most about using Eesel.ai?
I appreciate the integration with various platforms like Confluence and Google Docs, which makes retrieving company knowledge much easier.
What do you dislike most about using Eesel.ai?
The interface could be more intuitive. Sometimes, it takes a while to navigate through the different settings, especially when configuring the security options.
What problems does Eesel.ai help you solve, and how does this benefit you?
Eesel.ai helps reduce the time spent searching for information across multiple platforms. This boosts productivity, but I wish the response time could be improved.
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Amira Bashir
January 9, 2025
What do you like most about using Eesel.ai?
I love how it connects seamlessly with our internal communication tools like Slack. It's incredibly helpful to have instant access to information while chatting with my team.
What do you dislike most about using Eesel.ai?
The custom onboarding process took longer than expected. I would have preferred a more guided setup to get started quickly.
What problems does Eesel.ai help you solve, and how does this benefit you?
It helps centralize information which reduces the back-and-forth emails for simple queries. This has made our team communication much smoother.
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Oliver Nguyen
January 13, 2025
What do you like most about using Eesel.ai?
The privacy-first approach gives me confidence that our data is secure. Also, I like the flexibility of deploying it in different environments.
What do you dislike most about using Eesel.ai?
Sometimes the responses feel generic and not tailored enough for more complex queries.
What problems does Eesel.ai help you solve, and how does this benefit you?
It significantly cuts down the time needed to find answers to FAQs and internal documentation, making my job much easier.
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