
DocuChat is a platform that enables users to train chatbots using their own documents and websites, allowing the chatbots to provide instant answers with citations across all channels and in multiple languages. Users can import various types of resources for the chatbots to learn from, customize the chatbots' visual style and conversational logic, and analyze chat interactions to improve accuracy continuously. DocuChat prioritizes data privacy and security, ensuring that users retain full control over their data, and their data is not used to train AI models. The platform is GDPR and CCPA compliant and maintains best-in-class security measures, including data encryption during transit and at rest.
Docuchat was created by a team led by C. Cornelius. The company focuses on providing a platform to train chatbots using documents and websites, enabling them to deliver instant answers with citations in various languages and across different channels. The company emphasizes data privacy and security, compliance with regulations like GDPR and CCPA, and offers different pricing plans tailored for teams and enterprises. For more information, you can visit their website at docuchat.io.
To use DocuChat efficiently, follow these steps:
Import Resources: Input the materials you want the chatbot to learn from, such as documents, websites, and Google Drive folders, in any language.
Customize and Integrate: Personalize the chatbot's visual style and conversational logic. Share it via link or embed it on your site using a simple code.
Analyze and Refine: Review chat interactions to refine the chatbot's accuracy. Export chat transcripts for further analysis and improvement.
Privacy and Security: DocuChat prioritizes data privacy and security, ensuring you have full control over your data. Your data is not used to train AI models and is GDPR and CCPA compliant.
Pricing: Start with a 14-day free trial with basic features. For growing teams, get unlimited chatbots, more question credits, and additional features. Large teams and enterprises can access all pro features with top priority support.
Support: Standard support via chat and email is available for all plans. Larger plans include priority support.
Frequently Asked Questions: Access answers to common queries and reach out to DocuChat at [email protected] for more assistance.
By following these steps, you can effectively utilize DocuChat to create and deploy powerful AI chatbots for your specific needs.
The security features make me feel safe knowing our data is protected. It's a crucial factor for our operations.
The documentation could be improved; some features weren't explained clearly.
It assists in providing quick customer support, which has drastically improved our response times and customer satisfaction.
The ability to analyze chat interactions is invaluable. We can refine our responses based on real user interactions.
Sometimes the training process can feel a bit exhaustive. It requires consistent effort to ensure the chatbot is providing accurate answers.
DocuChat helps us manage high volumes of inquiries without sacrificing quality. This efficiency translates to better service and higher customer retention.
I appreciate the strong focus on data privacy. Knowing that our data is not used for model training gives us peace of mind.
I wish there were more pre-built templates to help jumpstart the chatbot's training phase. That would save a lot of time.
DocuChat significantly improves our customer engagement. The instant answers with citations help establish trust with our users.