Diddo
4.13
0
Diddolets businesses create and deploy custom, multilingual chatbots easily, without coding, and ensures data security.
Diddo Reviews
4.13
Based on 15 reviews
How would you rate Diddo?
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Zara Khan
January 16, 2025
What do you like most about using Diddo?
The extensive customization features allow me to tailor the chatbots to our specific needs.
What do you dislike most about using Diddo?
I wish the analytics provided deeper insights into user behavior for better optimization.
What problems does Diddo help you solve, and how does this benefit you?
Diddo has improved our customer engagement by providing instant responses to inquiries.
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Arjun Nair
January 15, 2025
What do you like most about using Diddo?
I appreciate how user-friendly Diddo is for creating chatbots without any coding knowledge. The ability to train the bot using various methods like document import or audio uploads is particularly helpful.
What do you dislike most about using Diddo?
The multilingual support is great, but I found that some language models need more refinement as they occasionally miss nuances in context.
What problems does Diddo help you solve, and how does this benefit you?
Diddo has significantly improved our customer service by automating responses to frequently asked questions, which saves us time and ensures customers get instant answers.
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Liam O'Reilly
January 11, 2025
What do you like most about using Diddo?
I love the flexibility of creating chatbots for different purposes, whether it’s FAQ handling or lead generation.
What do you dislike most about using Diddo?
The learning curve for some features can be a bit steep at first, especially for non-tech-savvy users.
What problems does Diddo help you solve, and how does this benefit you?
Diddo helps us reduce response times for customer inquiries, which has improved our overall customer satisfaction ratings.
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Mika Yamamoto
January 9, 2025
What do you like most about using Diddo?
The ability to create chatbots that cater to different audiences is impressive.
What do you dislike most about using Diddo?
I find the interface a bit cluttered and sometimes overwhelming when trying to locate specific features.
What problems does Diddo help you solve, and how does this benefit you?
It helps organize customer interactions, but the learning curve can be a hurdle for new users.
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Irfan Khan
January 8, 2025
What do you like most about using Diddo?
The automated lead capture feature is a game-changer. It makes collecting customer information so much easier.
What do you dislike most about using Diddo?
It would be great if the chatbot could handle more complex queries without requiring human intervention.
What problems does Diddo help you solve, and how does this benefit you?
Diddo helps us manage customer inquiries efficiently, allowing our team to focus on more critical tasks.
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Rajesh Patel
January 7, 2025
What do you like most about using Diddo?
The integration with over 3,000 applications is phenomenal. It allows for seamless connectivity with our existing tools.
What do you dislike most about using Diddo?
Sometimes the chatbot's responses can be a bit slow, especially during peak times.
What problems does Diddo help you solve, and how does this benefit you?
Diddo has reduced the workload on our customer support team significantly, enabling us to handle more inquiries without hiring additional staff.
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Marco Giovanni
January 5, 2025
What do you like most about using Diddo?
The multilingual support is fantastic! It allows us to engage with clients from various backgrounds.
What do you dislike most about using Diddo?
The performance can lag sometimes, especially when many users are interacting with the bot at once.
What problems does Diddo help you solve, and how does this benefit you?
Diddo has streamlined our customer interaction process, making it more efficient to handle inquiries.
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Priya Chopra
December 21, 2024
What do you like most about using Diddo?
The ease of deployment is what I love most. I can embed the chatbot anywhere on our website, and it looks great.
What do you dislike most about using Diddo?
I sometimes wish the analytics dashboard had more detailed insights into user interactions.
What problems does Diddo help you solve, and how does this benefit you?
Diddo has made it easier for our team to handle customer queries without being overwhelmed, allowing us to focus on more complex issues.
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Carlos Fernandez
December 18, 2024
What do you like most about using Diddo?
I like the automation features, particularly the lead capture forms which help gather information efficiently.
What do you dislike most about using Diddo?
The integration with other applications can sometimes be glitchy, which makes it frustrating when trying to connect to our CRM.
What problems does Diddo help you solve, and how does this benefit you?
It helps in managing customer inquiries, but I still find that I need to intervene in complex cases often, which limits the tool's effectiveness.
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Elena Rodriguez
December 13, 2024
What do you like most about using Diddo?
The user-friendly interface is a huge plus. I was able to set up my first chatbot in just a few hours.
What do you dislike most about using Diddo?
I think there could be more detailed documentation available for troubleshooting.
What problems does Diddo help you solve, and how does this benefit you?
It has made it easier for us to manage incoming requests, leading to improved response times.
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Clara Zhang
December 11, 2024
What do you like most about using Diddo?
I love how quickly I was able to set up our first chatbot. The interface is intuitive and straightforward.
What do you dislike most about using Diddo?
I think the pricing could be more competitive, especially for small businesses just starting out.
What problems does Diddo help you solve, and how does this benefit you?
Diddo has streamlined our customer service operations, allowing us to respond to inquiries much faster than before.
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Fatima Hassan
December 10, 2024
What do you like most about using Diddo?
The multilingual support is excellent for our diverse clientele. It allows us to communicate effectively across different languages.
What do you dislike most about using Diddo?
The setup process can be a bit lengthy, especially when customizing the chatbot extensively.
What problems does Diddo help you solve, and how does this benefit you?
Diddo has helped us cater to a broader audience, increasing our customer base significantly by providing support in multiple languages.
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Sophie Darcy
December 3, 2024
What do you like most about using Diddo?
The customization options are fantastic! I love being able to tweak the chatbots to match our branding perfectly, including logos and color schemes.
What do you dislike most about using Diddo?
Sometimes I wish there were more templates available to help jumpstart the creation process, but overall, it’s quite intuitive.
What problems does Diddo help you solve, and how does this benefit you?
Diddo helps streamline our appointment bookings. Clients can schedule directly through the chatbot, reducing the back-and-forth emails significantly.
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Akira Tanaka
November 30, 2024
What do you like most about using Diddo?
The chatbot training capabilities are interesting. I can use various content types to improve responses.
What do you dislike most about using Diddo?
Data security is a concern for me, as I prefer having more transparent information about how user data is handled.
What problems does Diddo help you solve, and how does this benefit you?
Diddo helps in organizing customer inquiries, but sometimes the bot's responses feel too generic, which can frustrate users.
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Anika Singh
November 23, 2024
What do you like most about using Diddo?
The ability to embed chatbots across various platforms is incredibly useful for our marketing efforts.
What do you dislike most about using Diddo?
The setup process can take some time if you're implementing a lot of customized features.
What problems does Diddo help you solve, and how does this benefit you?
Diddo has helped us automate many routine inquiries, freeing up our staff for more strategic tasks.
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