Customgpt
4.00
0
CustomGPT creates personalized chatbots for businesses, ensuring accurate responses without training AI models.
Customgpt Reviews
4.00
Based on 11 reviews
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Fatima Hassan
January 6, 2025
What do you like most about using Customgpt?
The fact that it requires no model training is a huge plus. This saves us a lot of time and resources.
What do you dislike most about using Customgpt?
I would love to see more customization options for the chatbot's appearance and responses.
What problems does Customgpt help you solve, and how does this benefit you?
It helps streamline our customer support process, reducing response times and improving customer satisfaction overall.
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Yuki Takahashi
December 23, 2024
What do you like most about using Customgpt?
The personalization features make it easy to tailor responses to fit our brand's tone, which is crucial for us.
What do you dislike most about using Customgpt?
Sometimes the chatbot can provide overly technical responses that our customers find confusing, which can be a drawback.
What problems does Customgpt help you solve, and how does this benefit you?
It helps us engage with customers quickly, improving overall communication and reducing wait times for responses.
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Mateusz Kowalski
December 21, 2024
What do you like most about using Customgpt?
The privacy-first approach is very reassuring. Knowing our data is secure while using the chatbot is essential for our business.
What do you dislike most about using Customgpt?
The analytics features could be more robust. I'd like to see more detailed insights about user interactions.
What problems does Customgpt help you solve, and how does this benefit you?
It allows us to streamline our customer interactions effectively, which has improved our response rates and overall service quality.
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Elena Garcia
December 16, 2024
What do you like most about using Customgpt?
The ease of integration into our existing systems is fantastic. It made onboarding very simple.
What do you dislike most about using Customgpt?
However, I find the response time can be a bit slow during peak hours, which is a concern for our service.
What problems does Customgpt help you solve, and how does this benefit you?
It assists with FAQs but needs improvement in handling more complex queries. This limitation can affect customer interactions negatively.
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Rajesh Kumar
December 8, 2024
What do you like most about using Customgpt?
The platform's accuracy in understanding context is remarkable. It's been a game changer for our customer support.
What do you dislike most about using Customgpt?
I would appreciate more tutorials or guides to maximize all features, as I feel there are some aspects I'm not fully utilizing.
What problems does Customgpt help you solve, and how does this benefit you?
It reduces the burden on our support staff, allowing them to focus on more critical issues, thus enhancing overall productivity.
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Aarav Sharma
December 6, 2024
What do you like most about using Customgpt?
I appreciate how easy it is to set up and integrate the chatbot into our website without needing any technical skills. The user interface is intuitive, making it accessible for everyone on our team.
What do you dislike most about using Customgpt?
The pricing can be a bit on the higher side for small businesses, especially when you scale up the usage. I wish there were more flexible plans or discounts for startups.
What problems does Customgpt help you solve, and how does this benefit you?
Customgpt helps us provide instant responses to customer inquiries, which enhances our customer service experience. This has reduced our response times significantly and improved customer satisfaction.
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Keira Nguyen
December 5, 2024
What do you like most about using Customgpt?
The ability to integrate it through an API has made it a versatile tool for our business needs. We can easily connect it to our CRM, which is a huge plus.
What do you dislike most about using Customgpt?
One minor downside is that the initial setup requires some time to configure properly. But once it's up and running, it works smoothly.
What problems does Customgpt help you solve, and how does this benefit you?
It significantly reduces the workload on our customer service agents by handling simple inquiries. This leads to increased productivity and faster service.
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Carlos Martinez
December 3, 2024
What do you like most about using Customgpt?
I like the potential it has to improve customer service automation, which is essential for our operations.
What do you dislike most about using Customgpt?
However, the learning curve can be steep for new users, and I believe the onboarding process could be better.
What problems does Customgpt help you solve, and how does this benefit you?
It assists with basic queries but struggles with more complex customer interactions, which can lead to customer frustration.
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Anya Patel
November 21, 2024
What do you like most about using Customgpt?
I love how customizable the chatbot is. It really feels like it represents our brand's voice and values.
What do you dislike most about using Customgpt?
I’ve faced some challenges when it comes to the initial training phase, as it can be a bit tricky to get the settings just right.
What problems does Customgpt help you solve, and how does this benefit you?
It helps us reduce human error in customer responses, ensuring that clients receive accurate information quickly, which boosts our reputation.
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Liam Johnson
November 19, 2024
What do you like most about using Customgpt?
I like that it doesn't require ongoing training of AI models. It's a straightforward solution that integrates well with our existing systems.
What do you dislike most about using Customgpt?
However, I feel that the chatbot sometimes struggles with more nuanced queries. It’s not as adaptive as I had hoped, especially compared to other tools we’ve used.
What problems does Customgpt help you solve, and how does this benefit you?
It helps in managing FAQs efficiently, but I believe it can be improved to handle more complex customer interactions which would be beneficial for our support team.
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Sophia Bianchi
November 18, 2024
What do you like most about using Customgpt?
The accuracy of the responses is impressive. It pulls from our existing data effectively and gives reliable answers, which builds customer trust.
What do you dislike most about using Customgpt?
Sometimes the customization options can feel a bit limited. It would be great to have more personalization features for the chatbot's responses.
What problems does Customgpt help you solve, and how does this benefit you?
Customgpt allows us to handle common queries automatically, which frees up our support team to focus on more complex issues. This has enhanced our operational efficiency.
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