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The customization options have allowed us to align the chatbot with our brand identity effectively.
The performance tracking analytics could be more detailed; I would love to see a comparison feature against industry benchmarks.
It assists in capturing leads efficiently, providing valuable data for our marketing efforts.
I like the real-time email alerts which keep our team informed about customer interactions.
The chatbot sometimes struggles with understanding context, leading to irrelevant responses.
It helps with basic inquiries, but we still need other tools for more complex customer issues.
The lead capture feature is a great addition that has helped us gather more contacts from our website visitors.
I find the analytics a bit confusing and not as comprehensive as I had hoped. A more user-friendly dashboard would be beneficial.
Cronbot has helped streamline responses, but we still struggle with complex queries that require human intervention.
I appreciate the fast response times of Cronbot. When integrated into our website, it provided immediate replies to common customer inquiries.
However, the customization options feel limited for my specific brand needs, making it hard to fully align with our voice.
It helps reduce the workload on our customer service team, but the lack of deeper customization has hindered its potential impact.
The integration with our existing systems was straightforward. It took minimal time to set up and start using.
However, I would like to see more advanced AI learning options to improve its responses over time.
It significantly decreases response time for FAQs, allowing my team to focus on more complex customer needs.
Microsoft Copilot offers AI-driven code suggestions, enhancing developer productivity and streamlining the coding process.