Chattyai
4.17
0
ChattyAI is an AI chatbot for automating customer service, marketing, and sales with a freemium model.
Chattyai Reviews
4.17
Based on 6 reviews
How would you rate Chattyai?
What’s your thought?
Nadia Salim
December 13, 2024
What do you like most about using Chattyai?
The 24/7 availability of ChattyAI ensures that our customers can get assistance at any time, which has led to a noticeable increase in customer engagement.
What do you dislike most about using Chattyai?
While I am pleased with the overall performance, the interface could be more visually appealing and intuitive for new users.
What problems does Chattyai help you solve, and how does this benefit you?
ChattyAI has streamlined our marketing processes by helping capture leads through automated conversations, ultimately boosting our conversion rates.
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Yasmin Mansour
December 13, 2024
What do you like most about using Chattyai?
I love how ChattyAI can be customized to match our brand's voice, which creates a seamless experience for our users.
What do you dislike most about using Chattyai?
Occasionally, the AI misunderstands user intent, leading to irrelevant responses that may confuse customers.
What problems does Chattyai help you solve, and how does this benefit you?
It effectively handles routine inquiries, which frees up our human agents to tackle more complicated issues, improving our service quality.
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Ranya Tannous
December 9, 2024
What do you like most about using Chattyai?
The analytics feature provides valuable insights into customer behavior, allowing us to refine our marketing strategies.
What do you dislike most about using Chattyai?
There are times when the system goes down, which affects our ability to assist customers in real-time.
What problems does Chattyai help you solve, and how does this benefit you?
It resolves a large volume of basic queries, which has minimized customer wait times and increased overall satisfaction.
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Omar Fahim
December 6, 2024
What do you like most about using Chattyai?
I like the freemium model, which allows us to test the service before committing. The basic features are quite useful and cover our initial needs.
What do you dislike most about using Chattyai?
The limitations on the freemium version are a bit restrictive, especially when it comes to the number of conversations we can handle per month.
What problems does Chattyai help you solve, and how does this benefit you?
It has helped automate responses to frequently asked questions, which reduces the workload on our support team, but we still face limitations with complex inquiries.
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Samir Jabari
November 30, 2024
What do you like most about using Chattyai?
The integration capabilities with our CRM systems have made it easy to track customer interactions and improve follow-ups.
What do you dislike most about using Chattyai?
It could use more templates for common marketing messages to save time on content creation.
What problems does Chattyai help you solve, and how does this benefit you?
ChattyAI has significantly reduced our response times, leading to happier customers and an increase in sales conversions.
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Layla Khalil
November 24, 2024
What do you like most about using Chattyai?
I appreciate how user-friendly ChattyAI is. The setup process was straightforward, allowing our team to integrate it quickly into our customer service workflow.
What do you dislike most about using Chattyai?
Sometimes the chatbot struggles with more complex customer queries, which can lead to frustration for users. It's not always clear how to escalate issues that it can't handle.
What problems does Chattyai help you solve, and how does this benefit you?
ChattyAI has significantly reduced our response times for common customer inquiries, allowing our team to focus on more complex issues. This has improved customer satisfaction overall.
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