Chatflow
3.40
0
ChatFlow is an AI chatbot builder using your website's content to provide real-time, intelligent customer responses.
Chatflow Reviews
3.40
Based on 5 reviews
How would you rate Chatflow?
What’s your thought?
Sofie Nilsen
December 23, 2024
What do you like most about using Chatflow?
The customization options are fantastic! I was able to align the chatbot's tone and design with our brand, making it feel more personal.
What do you dislike most about using Chatflow?
Sometimes the chatbot struggles with more complex queries, which can lead to customer frustration when they don’t get the answers they need.
What problems does Chatflow help you solve, and how does this benefit you?
It effectively answers common questions, freeing up our support team for more critical tasks, which has improved our overall efficiency.
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Henrik Larsen
December 8, 2024
What do you like most about using Chatflow?
I appreciate that Chatflow can pull directly from our website's content, which helps maintain accurate and consistent information for our customers.
What do you dislike most about using Chatflow?
The integration process was a bit cumbersome, and I faced some issues with the iframe not loading correctly on our site.
What problems does Chatflow help you solve, and how does this benefit you?
Chatflow helps reduce the volume of repetitive customer inquiries, allowing our team to focus on more complex issues, but I wish the AI understood context better.
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Kristin Hagen
December 1, 2024
What do you like most about using Chatflow?
I love how easy it is to set up and customize! The interface is user-friendly, and I had the chatbot running in no time.
What do you dislike most about using Chatflow?
It can be slow to update when we make changes to our website, which sometimes leads to outdated information being displayed.
What problems does Chatflow help you solve, and how does this benefit you?
It has significantly reduced the time our staff spends answering FAQs, allowing us to focus on more complex customer needs.
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Einar Olsen
November 23, 2024
What do you like most about using Chatflow?
The potential for using our own content is a strong point, and it looks good on the site.
What do you dislike most about using Chatflow?
The AI is not very intuitive. It often gives generic responses that don’t address customer inquiries fully.
What problems does Chatflow help you solve, and how does this benefit you?
It can answer basic questions, but it hasn’t really reduced our support workload as much as we had hoped.
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Magnus Sundberg
November 17, 2024
What do you like most about using Chatflow?
The ability to use our website content is a major plus; it allows for personalized responses based on what we provide.
What do you dislike most about using Chatflow?
The chatbot occasionally misunderstands context, leading to irrelevant responses that can confuse users.
What problems does Chatflow help you solve, and how does this benefit you?
It helps manage customer inquiries efficiently, but the AI’s limitations can still leave customers feeling unsatisfied.
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