ChatbotGen
4.18
0
ChatbotGen builds personalized chatbots for websites and WhatsApp, requiring no coding and allowing team collaboration.
ChatbotGen Reviews
4.18
Based on 11 reviews
How would you rate ChatbotGen?
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Sofia Zhang
January 12, 2025
What do you like most about using ChatbotGen?
The ability to customize the chatbot's persona is great; it aligns perfectly with our brand voice.
What do you dislike most about using ChatbotGen?
The response time can sometimes lag, especially during peak hours.
What problems does ChatbotGen help you solve, and how does this benefit you?
It significantly reduces the number of incoming calls to our support line, allowing us to allocate resources more efficiently.
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Carlos Torres
January 10, 2025
What do you like most about using ChatbotGen?
It’s extremely user-friendly and has allowed our small business to implement a chatbot without hiring a developer.
What do you dislike most about using ChatbotGen?
I would like to see more advanced features for analytics and user engagement metrics.
What problems does ChatbotGen help you solve, and how does this benefit you?
It helps us manage customer inquiries better, leading to quicker resolution times and happier customers.
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Amina Khan
January 9, 2025
What do you like most about using ChatbotGen?
The collaboration feature is fantastic! My team can work together seamlessly, revising chatbot answers based on past conversations.
What do you dislike most about using ChatbotGen?
Occasionally, the training process can be a bit slow if we're uploading large documents, but it's manageable.
What problems does ChatbotGen help you solve, and how does this benefit you?
It significantly improves customer engagement on our website, allowing us to respond to inquiries instantly, which enhances customer satisfaction.
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Lina Almasi
December 30, 2024
What do you like most about using ChatbotGen?
I appreciate the user-friendly interface and the ability to train the bots effectively with our content.
What do you dislike most about using ChatbotGen?
The integration with some platforms can be tricky, and I had to troubleshoot a few times.
What problems does ChatbotGen help you solve, and how does this benefit you?
It helps us automate repetitive tasks, freeing up our staff to focus on more strategic initiatives.
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Riya Sharma
December 14, 2024
What do you like most about using ChatbotGen?
I love the ease of use and the fact that I can create chatbots without any coding knowledge. The interface is intuitive, making it simple to train the bots with our website content.
What do you dislike most about using ChatbotGen?
Sometimes the chatbot responses can be a bit generic, and I wish there was a way to customize responses to be more specific to our business needs.
What problems does ChatbotGen help you solve, and how does this benefit you?
It helps streamline our customer support by automating responses to common inquiries, which saves us time and allows our team to focus on more complex issues.
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Mohammed Hussain
December 9, 2024
What do you like most about using ChatbotGen?
It's easy for non-technical team members to build and manage chatbots without needing coding skills.
What do you dislike most about using ChatbotGen?
The chatbot lacks advanced AI capabilities which can limit its effectiveness in handling more complex user queries.
What problems does ChatbotGen help you solve, and how does this benefit you?
It helps automate simple customer inquiries, which reduces the workload on our support team, but I feel it could do more.
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Liam Olsen
December 8, 2024
What do you like most about using ChatbotGen?
The collaborative aspect allows our team to enhance the bot's capabilities based on feedback.
What do you dislike most about using ChatbotGen?
Sometimes the chatbot responses can be repetitive, making interactions feel less engaging.
What problems does ChatbotGen help you solve, and how does this benefit you?
It improves our customer support efficiency, allowing us to respond to inquiries at any hour.
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Zainab Farooq
November 30, 2024
What do you like most about using ChatbotGen?
The collaboration tools allow my team to brainstorm and improve the bot's responses together.
What do you dislike most about using ChatbotGen?
I think the analytics could be more detailed to give us better insights into user interactions.
What problems does ChatbotGen help you solve, and how does this benefit you?
It allows us to handle customer queries at any hour, increasing our customer satisfaction and loyalty.
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Diego Castillo
November 21, 2024
What do you like most about using ChatbotGen?
The training process is straightforward, and I can quickly update responses based on user interactions.
What do you dislike most about using ChatbotGen?
It lacks some integration options with other tools we use, which makes it less seamless.
What problems does ChatbotGen help you solve, and how does this benefit you?
It handles basic support requests, freeing up our team for more complex issues, which is a huge time-saver.
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Nina Patel
November 18, 2024
What do you like most about using ChatbotGen?
The zero coding requirement is a game-changer. I was able to set up a chatbot for our WhatsApp in just a few hours.
What do you dislike most about using ChatbotGen?
I wish there were more templates available to jumpstart the chatbot creation process.
What problems does ChatbotGen help you solve, and how does this benefit you?
The tool helps us engage with customers 24/7, providing instant answers to FAQs, which has improved our response time drastically.
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Javier Mendoza
November 17, 2024
What do you like most about using ChatbotGen?
The no-code requirement makes it accessible for anyone on the team to create and manage chatbots.
What do you dislike most about using ChatbotGen?
The bot sometimes struggles to understand complex queries, which can lead to frustration for users.
What problems does ChatbotGen help you solve, and how does this benefit you?
It automates standard inquiries, but I think it could improve its understanding of more nuanced questions.
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