The human-readable code is a nice touch; it makes editing the bot's responses easier.
The design customization feels a bit restrictive, and I wish there were more templates available.
It helps streamline customer service inquiries, but the limitations on customizations often lead to a less engaging user experience.
The setup is relatively quick, which is helpful for someone with tight deadlines.
There are limited options for chatbot logic, which means it can't handle complex scenarios well.
It offers a way to automate basic inquiries, but for anything more complex, I find myself needing to step in.
I appreciate how user-friendly it is. I was able to set up a chatbot for my small business within a few hours without prior experience.
The free plan has limited features, which can be a bit frustrating when you're trying to test things out.
It allows me to engage customers 24/7, which has led to an increase in leads for my services. I can’t afford to miss potential clients, so this is a big plus.
The basic setup is straightforward, and I was able to create a simple bot without much hassle.
The chatbot lacks advanced functionalities that other competitors provide, like AI learning capabilities.
While it helps with customer interaction, it often fails to provide meaningful responses for complex queries, which can frustrate users.
The ability to embed chatbots on various platforms is excellent for my marketing strategy.
More advanced analytics would be useful; currently, I feel limited in tracking performance metrics.
It addresses the need for constant customer engagement, which is crucial in my line of work. The bot has significantly improved my lead capture rate.
I love the email notification feature that keeps me updated on leads generated through the bot.
Sometimes the integration with other tools can be a bit glitchy; I had an issue connecting to Mailchimp initially.
It automates lead generation, which allows me to focus more on customer relationships rather than repetitive tasks.
The visual chatbot builder is quite intuitive and makes it easy to set up basic bots without needing coding skills.
The customization options feel limited, especially when compared to other platforms that allow deeper code integration.
It helps automate responses to frequently asked questions, saving time for my team. However, the lack of advanced features means I still need to rely on traditional methods for complex queries.