I like the potential it has for creating chatbots from multiple data sources. It’s a great concept.
The performance issues are a big drawback; sometimes the bots lag or malfunction, which affects user experience.
While it helps in automating certain tasks, the overall reliability is a concern that diminishes its effectiveness.
The customization options are fantastic, allowing me to create a bot that truly reflects my brand's voice and style.
It can be quite complex to set up initially, especially if you're not tech-savvy.
It assists in managing customer inquiries more efficiently, which has freed up my time to focus on other important tasks.
The multilingual support is a great feature for our diverse customer base. It helps us cater to clients from different backgrounds.
Sometimes the bot's responses feel generic and not very engaging, which can lead to a less satisfying user experience.
It has streamlined our FAQ process, but we still have to manually tweak responses to ensure they are more personalized.
I appreciate the ease of integration with various data sources like Notion and Google Docs. It saves a lot of time when creating chatbots for our team.
The user interface can be a bit confusing at times, especially for new users. A more intuitive design would help.
Chat Thing allows us to automate customer support, significantly reducing response times and improving customer satisfaction.
The analytics feature gives me great insights into user interactions, helping me improve the bot continuously.
I would love to see more templates available to speed up the process of creation.
It has transformed our customer service by providing instant responses, which has boosted our online engagement.