The customizability is fantastic! I can design the chatbot to match our brand's voice and tone perfectly.
Occasionally, I wish there were more templates to choose from to speed up the design process.
It has improved our customer engagement significantly, providing instant responses to FAQs and freeing up our support team for complex queries.
I love the role-based authentication feature. It allows me to control access based on user roles, which is essential for our business.
Sometimes, the response generation can be slow, especially during peak usage times.
It addresses the need for secure and personalized customer interactions, leading to better client relationships.
I appreciate the flexibility it offers in building custom chatbots. The open-source nature allows me to modify the code as needed.
The documentation can be a bit sparse, especially for advanced features. I had to spend a lot of time figuring things out on my own.
It helps streamline customer inquiries by automating responses, which saves time and resources for my small business.
The ability to store chat history is useful for analyzing customer interactions.
The tool lacks some integrations with popular platforms which makes it less versatile than other chatbot solutions.
It helps in managing customer queries but the limitations in features mean we cannot fully automate our customer service.
The professional UI/UX is impressive! It makes it easy for both my team and customers to interact with the chatbot.
I found some of the setup processes to be a bit tedious, especially for someone who's not very tech-savvy.
It significantly reduces response times for customer inquiries, enhancing customer satisfaction and improving our service efficiency.
Microsoft Copilot offers AI-driven code suggestions, enhancing developer productivity and streamlining the coding process.