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Botpress

Botpress creates advanced ChatGPT chatbots using GPT and LLMs, featuring intuitive design tools and rapid deployment.
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Botpress Reviews

4.18
Based on 11 reviews
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María González
María González January 12, 2025

What do you like most about using Botpress?

The community support on Discord is excellent. I've received quick help from other users and developers, which has been invaluable.

What do you dislike most about using Botpress?

It would be great if there were more templates available to get started faster.

What problems does Botpress help you solve, and how does this benefit you?

Botpress allows us to create custom bots for different departments, which has made our internal communications much smoother.

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Sofia Nguyen
Sofia Nguyen January 6, 2025

What do you like most about using Botpress?

The documentation is comprehensive and aids in getting started. Plus, the forum is a great resource for troubleshooting.

What do you dislike most about using Botpress?

Integration with some third-party apps can be tricky and requires more guidance.

What problems does Botpress help you solve, and how does this benefit you?

It helps manage customer inquiries efficiently, which has directly improved our sales conversion rates.

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Yasmin Elhassan
Yasmin Elhassan January 5, 2025

What do you like most about using Botpress?

The community on Discord is very helpful, and I love the collaborative spirit. Botpress is constantly improving based on user feedback.

What do you dislike most about using Botpress?

Sometimes updates can cause temporary glitches, but they usually resolve quickly.

What problems does Botpress help you solve, and how does this benefit you?

It allows for rapid deployment of chatbots, which is crucial for our business events. We can handle inquiries much faster.

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Tao Li
Tao Li January 3, 2025

What do you like most about using Botpress?

The integration options are fantastic. It works well with various platforms, which makes it very flexible for different needs.

What do you dislike most about using Botpress?

I wish the loading times for some of the features were faster. Occasionally, it has lagged during heavy use.

What problems does Botpress help you solve, and how does this benefit you?

It helps us handle multiple customer queries simultaneously, which is essential for our online store. This has improved our operational capacity.

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Hugo Duarte
Hugo Duarte January 1, 2025

What do you like most about using Botpress?

The ease of deployment is fantastic. I can get a bot up and running in no time.

What do you dislike most about using Botpress?

Sometimes the AI can misunderstand queries, leading to irrelevant responses.

What problems does Botpress help you solve, and how does this benefit you?

It helps automate repetitive tasks, allowing my team to focus on more critical issues. This has increased our productivity.

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Anika Mehta
Anika Mehta January 1, 2025

What do you like most about using Botpress?

The GPT-Native Engine is phenomenal! It creates human-like interactions that significantly enhance user experience. I was impressed by how it understood context in conversations.

What do you dislike most about using Botpress?

While I love the features, I found that the initial setup can be a bit overwhelming due to its extensive options.

What problems does Botpress help you solve, and how does this benefit you?

It allows us to automate customer inquiries, which reduces workload on our staff and improves efficiency. This has led to higher customer satisfaction rates.

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Kanya Sukunya
Kanya Sukunya December 30, 2024

What do you like most about using Botpress?

The chatbot's ability to learn and adapt is impressive. It improves its responses over time, which is essential for customer satisfaction.

What do you dislike most about using Botpress?

The interface could be more modern, as it feels a bit dated compared to other tools.

What problems does Botpress help you solve, and how does this benefit you?

It solves the problem of delayed customer response. Our clients appreciate the quick answers to their questions.

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Daniel Kowalski
Daniel Kowalski December 25, 2024

What do you like most about using Botpress?

I like the visual flow builder; it makes designing conversations much easier.

What do you dislike most about using Botpress?

The pricing model can be confusing, and it's not always clear what features are included.

What problems does Botpress help you solve, and how does this benefit you?

It helps automate customer support, but the ROI isn't as high as I initially expected.

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Felipe Mendez
Felipe Mendez December 17, 2024

What do you like most about using Botpress?

The features for natural dialogue understanding are top-notch. Our customers appreciate the nuanced conversations.

What do you dislike most about using Botpress?

The learning curve can be steep for new users, which can slow down initial implementation.

What problems does Botpress help you solve, and how does this benefit you?

It significantly reduces the workload on our human agents, allowing them to focus on more complex queries.

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Lukas Schmidt
Lukas Schmidt December 1, 2024

What do you like most about using Botpress?

I really appreciate the intuitive design tools that Botpress offers. The Conversation Studio is excellent for visually mapping out conversation flows, making it much easier to create complex interactions without deep programming knowledge.

What do you dislike most about using Botpress?

The documentation can sometimes lack depth for more advanced features, which can be frustrating when you're trying to implement specific functionalities.

What problems does Botpress help you solve, and how does this benefit you?

Botpress helps streamline the process of building chatbots for customer service. It allows our team to deploy bots quickly, which has significantly reduced response times for our users.

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Giovanni Rossi
Giovanni Rossi November 18, 2024

What do you like most about using Botpress?

I find the visual editor quite helpful for mapping out conversation flows. It's user-friendly and saves time.

What do you dislike most about using Botpress?

The cost is a bit high for smaller businesses, especially if you want to access the premium features.

What problems does Botpress help you solve, and how does this benefit you?

It helps in providing 24/7 customer support through chatbots. However, the initial investment can be a hurdle for smaller teams.

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