Botika
4.17
0
Botika's GPT chatbot offers 24/7 personalized, human-like interactions for healthcare, shipping, and insurance industries.
Botika Reviews
4.17
Based on 6 reviews
How would you rate Botika?
What’s your thought?
Arjun Rao
January 5, 2025
What do you like most about using Botika?
The personalized interactions are impressive! Botika remembers previous conversations, which makes it feel more human. Clients often comment on how helpful it is.
What do you dislike most about using Botika?
There are minor glitches occasionally, like when it misunderstands a follow-up question, but it's rare and usually gets resolved quickly.
What problems does Botika help you solve, and how does this benefit you?
It streamlines our customer service in the shipping industry, significantly reducing response times. This improvement has led to higher customer satisfaction.
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Dewi Santosa
December 31, 2024
What do you like most about using Botika?
I appreciate how Botika provides consistent support, especially in the healthcare sector. The chatbot's ability to engage in patient queries 24/7 is a game-changer for our clinic.
What do you dislike most about using Botika?
Sometimes, the chatbot doesn't fully grasp complex medical terminology, which can lead to misunderstandings in patient communication.
What problems does Botika help you solve, and how does this benefit you?
Botika helps reduce the workload on our staff by handling routine inquiries, allowing us to focus on more critical patient care tasks.
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Anisa Wati
December 29, 2024
What do you like most about using Botika?
The human-like interactions are fantastic! Customers often feel more at ease discussing their shipping issues with Botika.
What do you dislike most about using Botika?
I sometimes wish there were more customization options for the chatbot's personality to better fit our brand.
What problems does Botika help you solve, and how does this benefit you?
It allows us to provide immediate responses to shipping inquiries, which has drastically reduced complaint rates.
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Budi Prabowo
December 22, 2024
What do you like most about using Botika?
I love the flexibility it offers across industries. The ability to switch contexts between healthcare and insurance is a major plus.
What do you dislike most about using Botika?
At times, the integration with our existing systems has been a bit tricky and requires further support.
What problems does Botika help you solve, and how does this benefit you?
Botika helps manage high volumes of customer inquiries efficiently. This has improved our response times significantly, enhancing customer trust.
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Siti Rahmawati
December 10, 2024
What do you like most about using Botika?
It has a user-friendly interface and is easy to train for specific tasks, which is great for our insurance firm.
What do you dislike most about using Botika?
The voice recognition sometimes struggles with accents, which can be frustrating for our diverse clientele.
What problems does Botika help you solve, and how does this benefit you?
It assists in answering frequently asked questions about policies, which saves our agents time, but it still needs more fine-tuning.
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Kevin Nguyen
November 20, 2024
What do you like most about using Botika?
The responsiveness is excellent! It manages multiple inquiries without lag, which is crucial during peak hours.
What do you dislike most about using Botika?
It lacks some advanced analytical tools that competitors offer, making it harder to track performance metrics.
What problems does Botika help you solve, and how does this benefit you?
Botika helps us manage customer queries in real-time, which improves client retention significantly.
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