Botgenuity
4.71
0
Botgenuity helps businesses create AI chatbots with no coding, supporting over 100 languages and multiple integrations.
Botgenuity Reviews
4.71
Based on 24 reviews
How would you rate Botgenuity?
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Fatima Bashir
March 6, 2025
What do you like most about using Botgenuity?
I love the variety of languages supported! It helps us reach a broader audience.
What do you dislike most about using Botgenuity?
I wish there were more templates available for specific industries, as it would speed up the setup process.
What problems does Botgenuity help you solve, and how does this benefit you?
It helps us automate responses to common queries, which saves our team time and improves customer satisfaction.
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Amina El Hassan
March 4, 2025
What do you like most about using Botgenuity?
I appreciate the no-code aspect. It's incredibly user-friendly, which is perfect for our team that lacks technical expertise.
What do you dislike most about using Botgenuity?
There are times when the chatbot responses can lack depth, but ongoing updates seem to address this.
What problems does Botgenuity help you solve, and how does this benefit you?
It allows us to provide 24/7 support, which significantly enhances our customer engagement and retention.
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Jasmin Zarif
March 2, 2025
What do you like most about using Botgenuity?
The platform's capability to handle multiple languages is crucial for our international operations.
What do you dislike most about using Botgenuity?
I think the user guide could be more comprehensive, but it's manageable.
What problems does Botgenuity help you solve, and how does this benefit you?
It has automated many of our customer interactions, allowing our team to focus on high-priority issues.
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Hassan Badr
February 27, 2025
What do you like most about using Botgenuity?
I appreciate the ease of use and the powerful features available to non-technical users.
What do you dislike most about using Botgenuity?
There could be more options for chatbot templates tailored to different industries.
What problems does Botgenuity help you solve, and how does this benefit you?
It has allowed us to scale our customer support operations without having to hire additional staff.
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Anisa Jabari
February 22, 2025
What do you like most about using Botgenuity?
The multilingual support is a fantastic feature that allows us to reach a wider audience without additional effort.
What do you dislike most about using Botgenuity?
The user interface could be more polished, but it's functional and gets the job done.
What problems does Botgenuity help you solve, and how does this benefit you?
It automates customer service responses, which has significantly reduced workload and improved efficiency.
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Carmen Gonzalez
February 20, 2025
What do you like most about using Botgenuity?
The support for multiple file formats is incredibly useful for integrating our existing resources.
What do you dislike most about using Botgenuity?
It would be great to have more tutorial videos to help new users get started quickly.
What problems does Botgenuity help you solve, and how does this benefit you?
It allows us to automate common customer queries, reducing response times and increasing customer satisfaction.
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Tarek Ibrahim
February 13, 2025
What do you like most about using Botgenuity?
I appreciate the flexibility in chatbot design. It allows us to create unique interactions for our users.
What do you dislike most about using Botgenuity?
Some of the features could be more user-friendly, but they get the job done.
What problems does Botgenuity help you solve, and how does this benefit you?
It has improved our customer service efficiency by automating responses to common questions.
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Jamal Saeed
February 11, 2025
What do you like most about using Botgenuity?
The lead generation capabilities are impressive and have helped us gather valuable customer insights.
What do you dislike most about using Botgenuity?
Occasionally, the chatbot struggles with understanding slang terms used by customers.
What problems does Botgenuity help you solve, and how does this benefit you?
It has allowed us to streamline our customer service process significantly, improving efficiency.
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Ranya Khaled
February 2, 2025
What do you like most about using Botgenuity?
The lead generation capabilities are top-notch, making it easy for us to capture new clients.
What do you dislike most about using Botgenuity?
The initial setup can be a bit overwhelming, but the results are worth the effort.
What problems does Botgenuity help you solve, and how does this benefit you?
It helps us maintain consistent communication with customers, enhancing overall satisfaction.
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Tariq Al-Mansoori
February 2, 2025
What do you like most about using Botgenuity?
The ability to customize chatbots to fit our specific business needs is a standout feature.
What do you dislike most about using Botgenuity?
I have encountered some bugs that required workarounds, but overall it’s been manageable.
What problems does Botgenuity help you solve, and how does this benefit you?
It has improved our customer engagement and retention by providing timely responses to inquiries.
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Lina Khalil
February 2, 2025
What do you like most about using Botgenuity?
The flexibility to customize chatbots based on different user needs is amazing. It's great for tailoring responses.
What do you dislike most about using Botgenuity?
I found the initial setup slightly overwhelming, but once I got the hang of it, everything flowed smoothly.
What problems does Botgenuity help you solve, and how does this benefit you?
Botgenuity has helped us engage customers more effectively during peak hours, significantly reducing wait times.
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Sanjay Rao
January 31, 2025
What do you like most about using Botgenuity?
I love how easy it is to create chatbots without any coding skills. The drag-and-drop interface is intuitive, making the setup process a breeze.
What do you dislike most about using Botgenuity?
While the platform is mostly user-friendly, I found the initial learning curve a bit steep when exploring advanced features.
What problems does Botgenuity help you solve, and how does this benefit you?
Botgenuity has significantly improved our customer service response times. We can now handle inquiries in over 100 languages, which is crucial for our global clients.
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Ali Farooq
January 28, 2025
What do you like most about using Botgenuity?
The ease of use and no-code feature makes it accessible for everyone on our team.
What do you dislike most about using Botgenuity?
Integration with some legacy systems took longer than expected.
What problems does Botgenuity help you solve, and how does this benefit you?
It allows us to provide timely responses to customers, significantly enhancing their experience.
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Mateo Sanchez
January 28, 2025
What do you like most about using Botgenuity?
The integration capabilities with our existing systems have been seamless, making it easy to deploy.
What do you dislike most about using Botgenuity?
Occasionally, the chatbot can misunderstand complex queries, but improvements have been made with updates.
What problems does Botgenuity help you solve, and how does this benefit you?
It helps streamline our customer inquiries, allowing for faster resolution and better customer relationships.
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Marwan Akram
January 19, 2025
What do you like most about using Botgenuity?
I appreciate the powerful integration capabilities with various APIs which enhance overall functionality.
What do you dislike most about using Botgenuity?
Some features could be more streamlined, but overall the platform is effective.
What problems does Botgenuity help you solve, and how does this benefit you?
It has made our customer interactions much more efficient, leading to quicker resolutions of queries.
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Sofia Nicolescu
January 19, 2025
What do you like most about using Botgenuity?
The interface is user-friendly and makes it easy to create chatbots quickly.
What do you dislike most about using Botgenuity?
The analytics dashboard lacks some depth, making it hard to track certain metrics.
What problems does Botgenuity help you solve, and how does this benefit you?
It has automated many customer interactions, allowing our team to focus on more complex issues.
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Keiko Tanaka
January 17, 2025
What do you like most about using Botgenuity?
The multilingual support is fantastic! It allows us to cater to our diverse customer base in Japan and beyond.
What do you dislike most about using Botgenuity?
Sometimes the integration with other APIs can be a bit challenging, but the support team is helpful.
What problems does Botgenuity help you solve, and how does this benefit you?
It has streamlined our lead generation process, allowing us to gather valuable data while engaging with customers.
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Omar Siddiqui
January 16, 2025
What do you like most about using Botgenuity?
The no-code approach is a huge plus for our non-technical team, making it easy to build and maintain chatbots.
What do you dislike most about using Botgenuity?
Some advanced features are a bit complex and could use better tutorials to guide users.
What problems does Botgenuity help you solve, and how does this benefit you?
It allows us to provide instant support for our customers, which has improved our overall service quality.
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Omar Hossain
January 14, 2025
What do you like most about using Botgenuity?
The chatbot's ability to learn from interactions is impressive, leading to more accurate responses over time.
What do you dislike most about using Botgenuity?
The setup process can be time-consuming, but the results are worth it.
What problems does Botgenuity help you solve, and how does this benefit you?
It helps us reduce the burden on our customer service team while maintaining high service standards.
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Yara Najjar
January 13, 2025
What do you like most about using Botgenuity?
The chatbot customization options are extensive, allowing for a tailored user experience.
What do you dislike most about using Botgenuity?
The initial configuration can be a bit overwhelming for first-time users.
What problems does Botgenuity help you solve, and how does this benefit you?
It helps us engage with customers more effectively, resulting in improved service quality.
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Elias Mansour
January 13, 2025
What do you like most about using Botgenuity?
The platform's ability to support various languages has been crucial for our international clients.
What do you dislike most about using Botgenuity?
Some features are a bit hidden, requiring a bit of exploration to uncover them.
What problems does Botgenuity help you solve, and how does this benefit you?
It has enhanced our customer interactions, providing timely responses and improving overall satisfaction.
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Yusuf Khan
January 11, 2025
What do you like most about using Botgenuity?
The integration with multiple file formats is a lifesaver! It makes importing our existing data seamless.
What do you dislike most about using Botgenuity?
The pricing could be more competitive compared to some alternatives, but the value it provides is well worth it.
What problems does Botgenuity help you solve, and how does this benefit you?
It has drastically reduced our response times, allowing us to engage customers more effectively and improve sales.
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Nina Popescu
January 9, 2025
What do you like most about using Botgenuity?
The user interface is straightforward, making it easy to navigate and set up chatbots.
What do you dislike most about using Botgenuity?
The chatbot's ability to handle complex queries can be hit or miss.
What problems does Botgenuity help you solve, and how does this benefit you?
It helps us manage incoming queries effectively, leading to better customer satisfaction.
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Liam O'Reilly
January 8, 2025
What do you like most about using Botgenuity?
The ability to customize prompts is a game changer. It lets us tailor responses to fit our brand voice perfectly.
What do you dislike most about using Botgenuity?
The reporting features could be more detailed, but they provide enough data to make informed decisions.
What problems does Botgenuity help you solve, and how does this benefit you?
It helps us respond to customer queries instantly, improving satisfaction and reducing the workload on our support team.
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