BotB9
3.73
0
BotB9 provides AI chatbots for business inquiries, customizable without coding, for websites and mobile apps.
BotB9 Reviews
3.73
Based on 11 reviews
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Maya Khan
January 7, 2025
What do you like most about using BotB9?
The customization options are very helpful, and I liked that I could personalize the chatbot’s look.
What do you dislike most about using BotB9?
The AI's responses can be quite basic, and it struggles with more nuanced questions.
What problems does BotB9 help you solve, and how does this benefit you?
It helps in managing routine inquiries, but I find myself needing to step in often for more complex customer issues.
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Luca Bianchi
December 31, 2024
What do you like most about using BotB9?
The setup process was relatively straightforward, and I appreciated the visual customization options.
What do you dislike most about using BotB9?
Unfortunately, the chatbot often fails to understand user queries, leading to miscommunication and customer dissatisfaction.
What problems does BotB9 help you solve, and how does this benefit you?
It helps streamline some inquiries, but the efficiency is hampered by its limited understanding, which means we still need human agents for complex issues.
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Priya Patel
December 27, 2024
What do you like most about using BotB9?
I love the fact that I could train it with our specific business data. It’s been quite helpful for handling common inquiries.
What do you dislike most about using BotB9?
The SMS capabilities are a bit clunky and could use some enhancement for better integration.
What problems does BotB9 help you solve, and how does this benefit you?
It significantly reduces response time for basic customer inquiries, allowing my team to focus on more complex issues.
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Yuki Takahashi
December 26, 2024
What do you like most about using BotB9?
The customization features are fantastic! I was able to make it fit our brand perfectly without needing any coding knowledge.
What do you dislike most about using BotB9?
While I am satisfied overall, there are occasional hiccups in response times during peak hours.
What problems does BotB9 help you solve, and how does this benefit you?
It helps automate responses for our fitness coaching business, allowing us to engage with clients more efficiently, which has boosted our customer satisfaction.
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Arjun Kumar
December 25, 2024
What do you like most about using BotB9?
I appreciate the fact that BotB9 allows for customization without any coding skills. It’s user-friendly and the interface is quite intuitive.
What do you dislike most about using BotB9?
However, I found the training process a bit limited. It could improve on how it learns from user interactions, as sometimes it gives generic responses.
What problems does BotB9 help you solve, and how does this benefit you?
BotB9 helps in automating responses for common customer queries, which saves time for our support team, but it doesn’t fully replace the need for human interaction.
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Omar Suleiman
December 22, 2024
What do you like most about using BotB9?
The initial setup was quite simple and user-friendly, which I appreciated.
What do you dislike most about using BotB9?
However, the chatbot often gives irrelevant responses, making it less reliable for our business needs.
What problems does BotB9 help you solve, and how does this benefit you?
It helps automate basic inquiries, but we still need to manage more complex questions manually.
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Sofia Nguyen
December 20, 2024
What do you like most about using BotB9?
I really like how easy it is to set up and customize the chatbot for my business. The branding options are also great, allowing it to fit seamlessly with our website.
What do you dislike most about using BotB9?
The AI sometimes struggles with complex queries, which can frustrate users. I wish it had better natural language processing capabilities.
What problems does BotB9 help you solve, and how does this benefit you?
It helps in addressing frequently asked questions, which reduces the workload for my support staff and improves response times for customers.
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Evelyn López
December 18, 2024
What do you like most about using BotB9?
The customization features are excellent, and I can easily tailor the chatbot to fit our company’s voice.
What do you dislike most about using BotB9?
I feel that the AI could be improved in understanding more complex customer queries.
What problems does BotB9 help you solve, and how does this benefit you?
It helps in replying to frequent inquiries quickly, which improves our efficiency and customer satisfaction.
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Lucas Mendez
December 16, 2024
What do you like most about using BotB9?
I appreciate how easy it is to set up and integrate into my existing systems. It has streamlined our customer service.
What do you dislike most about using BotB9?
However, it could benefit from a wider range of templates for different business types.
What problems does BotB9 help you solve, and how does this benefit you?
The chatbot handles a lot of basic inquiries, which has improved our response times and overall customer satisfaction.
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Ahmed El-Sayed
December 2, 2024
What do you like most about using BotB9?
The ability to create chatbots without coding is a game changer for my small business. It saves me a lot of time and effort.
What do you dislike most about using BotB9?
The chatbot occasionally misunderstands inquiries, which can lead to frustration for users.
What problems does BotB9 help you solve, and how does this benefit you?
It effectively handles basic customer inquiries, which allows my team to focus on more critical tasks and improve overall efficiency.
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Natalia Santiago
November 29, 2024
What do you like most about using BotB9?
The customization options are exceptional! I was able to tailor the chatbot to match our branding effortlessly.
What do you dislike most about using BotB9?
I did encounter a few glitches during the setup, but overall, it was manageable.
What problems does BotB9 help you solve, and how does this benefit you?
It has significantly reduced the workload on our support team by handling common inquiries, allowing us to focus on higher-value customer interactions.
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