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The multilingual capabilities are fantastic! It allows me to cater to a diverse customer base, which is essential in today's global marketplace.
While the interface is user-friendly, I wish there were more advanced customization options available for the chatbots.
Bodt effectively reduces customer response time, which improves overall satisfaction. It allows my team to focus on more pressing issues while the bot handles the repetitive queries.
I appreciate the ease of use and the quick setup time. It really takes only about 15 minutes to create a personalized chatbot, which is impressive.
The chatbot sometimes struggles with complex queries and can provide generic responses. It would be great if it could handle more intricate interactions.
Bodt helps streamline customer support by providing immediate answers to common questions, which reduces the workload on my support team. However, the limitations in handling complex issues can still lead to customer frustration.
The customer support is excellent and very responsive. They helped me troubleshoot issues quickly.
There are some limitations in terms of AI learning; it takes a while to adapt to new information.
Bodt helps reduce the volume of repetitive questions, allowing my team to focus on more complex customer issues, which has improved our efficiency.
I liked the initial setup process; it was quick and straightforward, which is a plus for someone without much technical expertise.
The chatbot's responses can be quite mechanical, which makes it less engaging for customers. It can feel like a robot instead of a friendly assistant.
While it does help in answering FAQs, the lack of personality in the responses can lead to a poor customer experience. I feel that it needs improvement to truly enhance engagement.
The integration with other tools is seamless, making it easier to incorporate into our existing systems.
I find the reporting features to be lacking; it would be helpful to have more analytics on how the chatbot is performing.
It assists in managing customer inquiries, freeing up time for my team. However, without solid analytics, it's hard to measure the success of the bot.
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