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I love how customizable it is to fit my brand's voice. The ability to add personal touches makes a big difference.
Occasionally, I experience slow loading times which can frustrate users trying to get immediate answers.
It significantly reduces the workload on my customer service team by handling common inquiries automatically.
The data privacy features are reassuring, especially in today's climate where data breaches are common.
The interface feels outdated and not very user-friendly. I had a hard time navigating through the settings.
It helps to provide instant responses to FAQs, but the limitations in understanding customer intent make it less effective.
The ease of integration into my website was impressive. It didn't take long to set up and start using.
Sometimes the chatbot struggles to understand complex queries, which can lead to miscommunication with customers.
It allows me to handle customer queries outside of business hours, improving engagement and potentially increasing sales.
The integration with our website was smooth, and the chatbot is fairly intuitive once you get the hang of it.
I wish there were more advanced analytics features to better track customer interactions.
It helps in filtering out spam inquiries, allowing our team to focus on serious customer questions.
I like that it offers multilingual support, which is essential for my diverse clientele.
Unfortunately, it is often inaccurate and fails to provide the right information, leading to poor customer experiences.
It was intended to save time on customer queries, but it has caused more problems due to its inaccuracies.
I appreciate the multilingual support, allowing me to engage with users from different backgrounds. It’s a great feature for my online business.
The customization options are somewhat limited. I expected more flexibility in terms of design and user interface.
It helps in providing quick responses to customer inquiries, which reduces response time and improves customer satisfaction.
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