Askmydocs
4.78
0
AskMyDocs.ai provides instant answers from documentation, integrating with Zendesk and Gitbook for efficient support.
Askmydocs Reviews
4.78
Based on 36 reviews
Liam O'Reilly
March 9, 2025
What do you like most about using Askmydocs?
The integration with both Zendesk and Gitbook is seamless, making it really easy to access all our documentation.
What do you dislike most about using Askmydocs?
It could benefit from a more advanced search feature to help refine results better.
What problems does Askmydocs help you solve, and how does this benefit you?
It streamlines our support process, allowing for quicker responses and better customer service overall.
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Ines Fernandez
March 6, 2025
What do you like most about using Askmydocs?
The speed of response is impressive. It allows our support team to assist customers without delays.
What do you dislike most about using Askmydocs?
I'd like to see more language options for the tool to better serve our diverse clientele.
What problems does Askmydocs help you solve, and how does this benefit you?
It provides quick access to documentation, which is essential for efficient customer support.
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Jasper Cheng
March 3, 2025
What do you like most about using Askmydocs?
I love how Askmydocs retrieves information from our documentation in real-time. The integration with Zendesk is seamless, making it easy to provide support without hassle.
What do you dislike most about using Askmydocs?
Sometimes the answers can be overly technical, which might confuse some users not familiar with the documentation's jargon.
What problems does Askmydocs help you solve, and how does this benefit you?
It significantly reduces the time our support team spends searching for documentation. This benefit translates to quicker response times for our customers, enhancing overall satisfaction.
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Chloe Dupont
February 26, 2025
What do you like most about using Askmydocs?
The speed of responses is fantastic, and our customers have noticed the improvement in service.
What do you dislike most about using Askmydocs?
I would love to see more analytics features to track how effective the responses are.
What problems does Askmydocs help you solve, and how does this benefit you?
It allows us to provide quick and efficient support, which has improved our overall customer interactions.
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Anya Peterson
February 23, 2025
What do you like most about using Askmydocs?
The speed and accuracy of responses are top-notch. It’s significantly improved our support workflow.
What do you dislike most about using Askmydocs?
There is a slight learning curve for new users, but it’s manageable.
What problems does Askmydocs help you solve, and how does this benefit you?
It reduces the time spent answering common questions, allowing our support team to focus on more complex issues, which improves overall efficiency.
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Dmitry Sokolov
February 21, 2025
What do you like most about using Askmydocs?
The AI's ability to learn from our documentation is outstanding, making it smarter over time.
What do you dislike most about using Askmydocs?
Sometimes it doesn't catch very niche queries, but that happens with most AI tools.
What problems does Askmydocs help you solve, and how does this benefit you?
It significantly cuts down on the repetitive questions our support team receives, allowing them to focus on more technical requests.
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Yusuf Khan
February 21, 2025
What do you like most about using Askmydocs?
The integration capabilities with existing tools are fantastic. It makes information retrieval easy.
What do you dislike most about using Askmydocs?
The AI sometimes provides answers that are too brief and lack depth.
What problems does Askmydocs help you solve, and how does this benefit you?
It helps us to cut down on customer wait times, which is crucial for maintaining good relationships with clients.
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Yusuf Akman
February 20, 2025
What do you like most about using Askmydocs?
The integration with both Zendesk and Gitbook is a game-changer for us; it centralizes our support resources.
What do you dislike most about using Askmydocs?
There’s a slight lag when accessing large documents, but it's manageable.
What problems does Askmydocs help you solve, and how does this benefit you?
It enhances our customer support efficiency and reduces the workload on our agents.
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Fatima Amin
February 18, 2025
What do you like most about using Askmydocs?
The integration with Zendesk is fantastic, allowing us to streamline our customer support process.
What do you dislike most about using Askmydocs?
I wish there were more training materials available to help users maximize the tool's potential.
What problems does Askmydocs help you solve, and how does this benefit you?
It enables us to provide timely and accurate responses to customer questions, improving overall satisfaction.
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Hassan El-Sayed
February 17, 2025
What do you like most about using Askmydocs?
I absolutely love how quickly it pulls information from our Zendesk and Gitbook integrations. It feels like having a personal assistant.
What do you dislike most about using Askmydocs?
The documentation setup took a bit longer than I expected, but it was worth it in the end.
What problems does Askmydocs help you solve, and how does this benefit you?
It eliminates the need for our support team to manually search for answers, which has increased our efficiency and reduced costs.
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Tomás García
February 15, 2025
What do you like most about using Askmydocs?
The integration with Gitbook is outstanding. It allows us to keep our information up to date easily.
What do you dislike most about using Askmydocs?
Sometimes the AI struggles with complex queries, which can lead to irrelevant answers.
What problems does Askmydocs help you solve, and how does this benefit you?
It helps us provide quick and accurate responses to our customers, enhancing their experience and reducing the volume of support tickets.
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Svetlana Petrova
February 13, 2025
What do you like most about using Askmydocs?
The accuracy of the responses is impressive, and it has drastically improved our response time to customer queries.
What do you dislike most about using Askmydocs?
The initial learning curve was somewhat steep, but once we got the hang of it, it became second nature.
What problems does Askmydocs help you solve, and how does this benefit you?
It helps us provide accurate and timely information to our users, which has led to a noticeable increase in customer satisfaction.
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Elena Dimitrov
February 12, 2025
What do you like most about using Askmydocs?
I love how quickly it retrieves information. It makes my job much easier and allows me to focus on other tasks.
What do you dislike most about using Askmydocs?
The initial setup process was a bit challenging, but it was worth it in the end.
What problems does Askmydocs help you solve, and how does this benefit you?
It enables us to provide faster and more accurate support, which is vital for customer satisfaction.
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Nora Schmidt
February 8, 2025
What do you like most about using Askmydocs?
The speed and accuracy of the information retrieval are remarkable. It feels like having an expert on hand.
What do you dislike most about using Askmydocs?
It occasionally struggles with less commonly asked questions, but this is improving over time.
What problems does Askmydocs help you solve, and how does this benefit you?
It provides our team with quick access to information, which helps us resolve customer queries faster, increasing satisfaction.
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Liam O'Sullivan
February 7, 2025
What do you like most about using Askmydocs?
The integration with Zendesk is seamless, making it easy for our support agents to find answers quickly.
What do you dislike most about using Askmydocs?
It can sometimes take a while to update the documentation, causing discrepancies in answers.
What problems does Askmydocs help you solve, and how does this benefit you?
It reduces the time our agents spend searching for information, allowing them to resolve issues faster.
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Akira Tanaka
February 7, 2025
What do you like most about using Askmydocs?
The instant answers from documentation are incredibly efficient. I can quickly find what I need without sifting through endless pages of content.
What do you dislike most about using Askmydocs?
Sometimes, the integration with Gitbook can be a bit slow, especially when the documentation is extensive.
What problems does Askmydocs help you solve, and how does this benefit you?
It significantly reduces the time spent on support queries, making our team more productive. We can now focus on more complex customer issues rather than answering repetitive questions.
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Amira El-Masri
February 7, 2025
What do you like most about using Askmydocs?
The speed at which it delivers answers is impressive. It saves our team a lot of time in customer support situations.
What do you dislike most about using Askmydocs?
I wish there were more customization options to tailor the responses according to our specific needs.
What problems does Askmydocs help you solve, and how does this benefit you?
Askmydocs helps us streamline our support processes by providing instant access to documentation, which improves efficiency and reduces the need for extensive training.
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Lucia Marques
February 6, 2025
What do you like most about using Askmydocs?
The user interface is very intuitive and easy to navigate, making it quick to train new team members on how to use it.
What do you dislike most about using Askmydocs?
I wish there were more options for customizing the responses to better fit our brand voice.
What problems does Askmydocs help you solve, and how does this benefit you?
It streamlines our customer support process by providing quick access to documentation, which enhances customer satisfaction and reduces response times.
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Santiago Mora
February 6, 2025
What do you like most about using Askmydocs?
The instant access to documentation is invaluable. It saves us hours every week.
What do you dislike most about using Askmydocs?
I think it could benefit from clearer user documentation to help new users get onboarded faster.
What problems does Askmydocs help you solve, and how does this benefit you?
It allows our team to respond to customer inquiries quickly, which enhances our service quality and efficiency.
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Sofia Nielsen
January 30, 2025
What do you like most about using Askmydocs?
I appreciate how Askmydocs can provide answers from multiple sources of documentation. It gives us a well-rounded view of the information.
What do you dislike most about using Askmydocs?
There are still some gaps in the AI's knowledge that can lead to inaccurate answers occasionally.
What problems does Askmydocs help you solve, and how does this benefit you?
It streamlines our support process significantly. We can find information quickly, reducing the back-and-forth with customers.
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Giovanni Rossi
January 29, 2025
What do you like most about using Askmydocs?
The responses are usually accurate and very helpful for our support staff.
What do you dislike most about using Askmydocs?
It sometimes fails to recognize context in complex queries.
What problems does Askmydocs help you solve, and how does this benefit you?
It reduces the response time for common questions, allowing our agents to focus on more critical issues.
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Amina Zahra
January 29, 2025
What do you like most about using Askmydocs?
I find it incredibly useful for onboarding new staff, as they can get instant answers during their training.
What do you dislike most about using Askmydocs?
There are occasional connectivity issues that can delay responses, but they are rare.
What problems does Askmydocs help you solve, and how does this benefit you?
It helps in reducing the time new employees spend learning the documentation, which boosts overall efficiency.
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Samira Jamal
January 28, 2025
What do you like most about using Askmydocs?
The ability to pull specific information quickly has transformed our support process positively.
What do you dislike most about using Askmydocs?
It would be great if it could handle multiple languages more effectively.
What problems does Askmydocs help you solve, and how does this benefit you?
It helps us manage a high volume of support queries efficiently, ensuring that our team spends less time on basic questions.
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Ravi Chopra
January 25, 2025
What do you like most about using Askmydocs?
The direct access to FAQs and documentation has been a lifesaver for our customer service team.
What do you dislike most about using Askmydocs?
It can be a bit slow to respond at times, especially during peak hours.
What problems does Askmydocs help you solve, and how does this benefit you?
It significantly cuts down the time needed to respond to customer inquiries, improving our overall efficiency.
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Yara Al-Farsi
January 24, 2025
What do you like most about using Askmydocs?
The ability to pull information from multiple sources allows us to provide comprehensive answers to our customers.
What do you dislike most about using Askmydocs?
I would prefer if the tool had a more advanced filtering option for searching through documentation.
What problems does Askmydocs help you solve, and how does this benefit you?
It enhances our support capabilities by ensuring our team has quick access to the right information, ultimately improving customer satisfaction.
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Khalid Siddiqui
January 24, 2025
What do you like most about using Askmydocs?
The integration with Gitbook has been fantastic. It pulls in the latest updates from our documentation with ease.
What do you dislike most about using Askmydocs?
There are times when the AI doesn't fully understand the context of the questions, leading to less relevant answers.
What problems does Askmydocs help you solve, and how does this benefit you?
It reduces the workload on our support staff by providing instant answers, allowing them to focus on more complex queries, which is a huge time saver.
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Nia Okoro
January 22, 2025
What do you like most about using Askmydocs?
The ability to quickly answer questions from our documentation saves us so much time in customer interactions.
What do you dislike most about using Askmydocs?
Occasionally, the AI doesn't pick up on nuances in the questions, leading to less relevant responses.
What problems does Askmydocs help you solve, and how does this benefit you?
It helps us maintain high-quality support while minimizing the time spent on finding answers, which is essential in our fast-paced environment.
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Rajesh Mehta
January 19, 2025
What do you like most about using Askmydocs?
The integration with various documentation sources makes it a versatile tool for our team.
What do you dislike most about using Askmydocs?
The interface could be more modern. It feels a bit outdated compared to similar tools.
What problems does Askmydocs help you solve, and how does this benefit you?
It helps us manage customer inquiries more effectively, leading to better service delivery.
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Hugo Gonzalez
January 18, 2025
What do you like most about using Askmydocs?
The tool's ability to deliver quick and accurate answers from our documentation has been a huge time saver.
What do you dislike most about using Askmydocs?
I would like to see more training resources available to help new users get started.
What problems does Askmydocs help you solve, and how does this benefit you?
It helps us reduce the time spent on repetitive questions, allowing us to handle more complex inquiries effectively.
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Luca Rinaldi
January 17, 2025
What do you like most about using Askmydocs?
The tool's capability to integrate with our existing documentation platforms is a huge plus. It makes searching for answers effortless.
What do you dislike most about using Askmydocs?
I think the user interface could be more visually appealing. A more modern look would enhance the user experience.
What problems does Askmydocs help you solve, and how does this benefit you?
It allows our support team to respond faster to clients, which is crucial in maintaining our service quality and reputation.
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Eli Goldfarb
January 15, 2025
What do you like most about using Askmydocs?
The AI's accuracy in retrieving information has improved our team's productivity immensely. It's a reliable resource.
What do you dislike most about using Askmydocs?
I would love to see more integrations with other tools we use for support.
What problems does Askmydocs help you solve, and how does this benefit you?
It minimizes the time required to find documentation, allowing our team to focus on solving customer issues rather than searching for answers.
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Dmitri Volkov
January 15, 2025
What do you like most about using Askmydocs?
The instant access to documentation is a game changer for our technical support team. It's like having a knowledgeable assistant on hand 24/7.
What do you dislike most about using Askmydocs?
The setup process could be improved; it took some time to configure everything correctly.
What problems does Askmydocs help you solve, and how does this benefit you?
It eliminates the need for repetitive questions, allowing our staff to focus on resolving complex issues, which improves response time and customer satisfaction.
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Amir Khan
January 14, 2025
What do you like most about using Askmydocs?
The integration with Zendesk makes it easy to access our documentation directly from the support platform.
What do you dislike most about using Askmydocs?
I think there could be improvements in the contextual understanding of the questions.
What problems does Askmydocs help you solve, and how does this benefit you?
It allows us to quickly find and provide the right information to our customers, thereby enhancing their support experience.
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Fatima Nasser
January 13, 2025
What do you like most about using Askmydocs?
I love how easy it is to get precise answers without any hassle. It has improved our workflow significantly.
What do you dislike most about using Askmydocs?
The setup process was a bit lengthy, but it paid off once everything was in place.
What problems does Askmydocs help you solve, and how does this benefit you?
It helps us maintain consistent and accurate answers across all customer inquiries, which enhances trust in our support.
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Miriam Kowalska
January 11, 2025
What do you like most about using Askmydocs?
The user interface is intuitive, making it easy for both my team and our customers to use without any steep learning curve.
What do you dislike most about using Askmydocs?
Occasionally, the system is slow during peak hours, which can be frustrating when we're trying to assist customers quickly.
What problems does Askmydocs help you solve, and how does this benefit you?
It helps us provide faster customer service, ultimately leading to higher satisfaction rates and better retention of our clients.
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Tariq Khan
January 10, 2025
What do you like most about using Askmydocs?
I appreciate the way it integrates seamlessly with our existing systems, providing a unified experience for users.
What do you dislike most about using Askmydocs?
There are occasional glitches when accessing older documentation that could use improvement.
What problems does Askmydocs help you solve, and how does this benefit you?
It helps reduce the workload on our support staff by answering common questions automatically, allowing them to focus on complex issues.
Helpful (0)
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