Ask Bloc
3.60
0
Ask Bloc creates and shares chatbots to enhance support, sales, and knowledge management with AI-driven technology.
What is Ask Bloc?
Ask Bloc is an AI-powered tool designed to create and share chatbots easily. It enhances customer support, boosts sales, and streamlines knowledge management by embedding chatbots on websites and providing integrations with popular apps like Notion, Google Drive, Figma, and Slack. Bloc leverages Chat-GPT technology to provide product recommendations, automate frequently asked questions, and improve support experiences. It ensures user data security through encryption methods and centralizes knowledge management to simplify access to valuable data.
Who created Ask Bloc?
Ask Bloc was created by Daksh Goel and Shrish Dwivedi. The company was launched on June 17, 2024, aiming to provide an AI-powered tool for creating and sharing chatbots easily. Ask Bloc focuses on improving customer support, boosting sales, and streamlining knowledge management by offering integrations with popular apps and centralizing data management. The platform leverages Chat-GPT technology, prioritizes user security, and offers different plans tailored for varying business needs.
What is Ask Bloc used for?
- Product recommendations
- Embed chatbots on websites
- Boosts sales
- Integrations with popular apps
- Centralized knowledge management
- Automates Frequently Asked Questions
- Promotes seamless collaboration
- Automates knowledge transfer
- Saves support time
- Increases team productivity
- Can be used for sales
Who is Ask Bloc for?
- Customer Support Specialists
- Sales Representatives
- Ecommerce Managers
- Startups and SME Owners
- Sales professionals
- Ecommerce Platform Managers
- Startups and Small Business Owners
- Customer Support Representatives
- Ecommerce Platform Owners
- Startups and SMEs
- Organizations with 50+ employees
How to use Ask Bloc?
To use Ask Bloc, follow these steps:
- Account Creation: Begin by creating an account on Bloc.
- Create a Bloc: Proceed to create a Bloc within your account. Add your data or integrate with pre-existing workspace.
- Functionality: Bloc's AI chatbot can be utilized for various tasks such as customer support, sales boosting, and automating responses to common queries.
- Improving Customer Support: Bloc enhances customer support by embedding specially designed chatbots on websites to instantly clarify user doubts.
- Boost Sales: The chatbot tool can directly interact with potential customers, provide information, product recommendations, and help in making informed decisions to potentially increase sales.
- Integrations: Bloc offers integrations with popular apps like Notion, Google Drive, Figma, and Slack for easy access to important information.
- Centralized Knowledge Management: Bloc provides a platform to centralize knowledge management, reducing the time spent searching for valuable data across various platforms.
- Security Measures: Bloc prioritizes user data security and privacy by using encryption methods and storing data on its own servers.
- Accessibility: Bloc is accessible on both desktop and mobile devices, allowing users to manage their chatbots from anywhere.
These steps will guide you in effectively utilizing Ask Bloc for your customer support, sales, and knowledge management needs.
Pros
- Embed chatbots on websites
- Q&A functionality
- Boosts sales
- Integrations with popular apps
- Centralized knowledge management
- Chat-GPT technology leveraged
- Works on mobile devices
- High-end security measures
- Encrypts user data
- Bloc creation sharable
- Automates Frequently Asked Questions
- Promotes seamless collaboration
- Automates knowledge transfer
- Easy integration with apps
- Product recommendations
Cons
- No multiple users access
- Limited to web and mobile
- No free-form text analysis
- Limited third-party app integrations
- No local data storage
- Dependent on Chat-GPT technology
- No standalone desktop application
- Customizations require higher plans
Ask Bloc FAQs
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What is a Bloc? How does it work?
- A Bloc is your knowledge hub. You provide links to your knowledge base. And Bloc is ready to answer any questions on it instantly, 24/7.
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What kind of tasks can Bloc's AI chatbot be used for?
- Bloc's AI chatbot can be used for providing customer support, boosting sales, and quickly skimming through long content. This approach allows users to handle customer interactions efficiently, answer a range of questions, engage potential customers, provide product recommendations, and automate repetitive questions.
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Can Bloc automate frequently asked questions?
- Yes, Bloc can automate frequently asked questions with its AI chatbot. The chatbot knows everything that's written on your website, policy documents, and your Notion knowledge base, which reduces the need to manually address these common inquiries.
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Can Bloc be integrated with Notion, Google Drive, Figma, and Slack?
- Yes, Bloc can be integrated seamlessly with apps like Notion, Google Drive, Figma, and Slack. This flexibility ensures that you never miss out on important information, and can access all your vital data from a central location, whether it's documents, design files, or other forms of data.
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How does Bloc assure user data security and privacy?
- Bloc takes the security and privacy of its users' data very seriously. It uses encryption methods to safeguard user data. Furthermore, all stored data resides on Bloc's own servers, with no involvement of third-party storage providers, adding another layer of security.
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What are the different plans offered by Bloc?
- Bloc offers three plans - Starter, Growth, and Enterprise. The Starter plan costs nothing and is for people understanding and exploring. The Growth plan is ideal for growing businesses and startups, at $50 per month. Finally, the Enterprise plan is a custom-priced plan, designed for organizations with more than 50 employees, and it includes a host of additional features.
Get started with Ask Bloc
Ask Bloc reviews
Minh Nguyen
December 8, 2024
What do you like most about using Ask Bloc?
I appreciate the ease of creating chatbots without needing extensive coding knowledge. The integration with popular tools like Notion and Slack makes it convenient for our team.
What do you dislike most about using Ask Bloc?
The user interface can be a bit confusing at times, especially for new users. It could benefit from a more intuitive design to help navigate the features.
What problems does Ask Bloc help you solve, and how does this benefit you?
Ask Bloc helps us automate frequently asked questions, which reduces the workload on our support staff. However, the chatbot sometimes struggles with more complex inquiries.
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Jessica Smith
December 5, 2024
What do you like most about using Ask Bloc?
I love how quickly we can set up chatbots for different projects. The product recommendations feature has really improved our sales process.
What do you dislike most about using Ask Bloc?
The customer support response time could be faster, especially when we encounter technical issues.
What problems does Ask Bloc help you solve, and how does this benefit you?
It centralizes our knowledge management, making it easier for our team to access information quickly. This has led to improved efficiency in our operations.
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Anh Tran
January 3, 2025
What do you like most about using Ask Bloc?
The chatbot customization options are decent, allowing us to tailor responses to our customers.
What do you dislike most about using Ask Bloc?
The chatbot often fails to understand nuanced queries, which leads to customer frustration.
What problems does Ask Bloc help you solve, and how does this benefit you?
It does automate basic inquiries, but the limitations mean we still have to manage many questions manually, which defeats the purpose of automation.
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