I can't say much positively. It did have a nice interface.
The performance is poor. It fails to understand user queries most of the time, leading to frustrating experiences.
Unfortunately, it hasn't solved any significant problems for us. We often find ourselves reverting to manual methods.
The user interface is quite straightforward, making it easier to navigate the platform.
The customization options are limited compared to other platforms. I had difficulties in tailoring the chatbot to meet our specific needs.
It does help streamline customer interactions, but the lack of advanced features means we still have to rely on other tools for comprehensive solutions.
Amto.ai's NLP capabilities are decent, allowing for basic conversational flows to be created.
The response time of the chatbots can be slow, which frustrates users who are looking for immediate answers.
It assists in automating customer service tasks, but it doesn’t fully replace human interaction, especially for complex inquiries.
I like the potential it has for integrating with other systems, which is beneficial for our operations.
The analytics features are not as robust as I expected, making it hard to measure the chatbot's effectiveness.
It helps reduce the workload on our customer service team, but we still need to monitor interactions closely.
I appreciate the simple setup process. It took me less time to get a basic chatbot up and running compared to other platforms.
I wish there were more templates available for different industries. It would save time in developing specific functionalities.
It effectively reduces response times for common queries, which has led to improved customer satisfaction in our support department.
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