Aista
2.86
0
AISTA creates and customizes AI-driven chatbots for websites, enhancing user experience and reducing support costs.
Aista Reviews
2.86
Based on 14 reviews
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Anastasiya Tkachenko
January 12, 2025
What do you like most about using Aista?
I love the flexibility to train the chatbot with different formats. It makes it easier to adapt to our evolving needs.
What do you dislike most about using Aista?
The analytics features are a bit limited; it would be great to have more insights into user interactions.
What problems does Aista help you solve, and how does this benefit you?
It reduces the number of repetitive queries to our support, freeing up our team for more complex issues.
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Dmytro Hrytsenko
January 6, 2025
What do you like most about using Aista?
The ability to customize responses based on our specific needs is fantastic. It feels like we have a unique solution.
What do you dislike most about using Aista?
Sometimes, the chatbot doesn't grasp the context well, leading to awkward interactions.
What problems does Aista help you solve, and how does this benefit you?
Aista helps in lead generation and customer interaction, which has improved our engagement metrics significantly.
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Serhiy Petrenko
December 24, 2024
What do you like most about using Aista?
The ability to customize the chatbot’s personality is great. Our users appreciate the tailored interactions.
What do you dislike most about using Aista?
The learning curve for setting everything up can be steep, especially for non-technical users.
What problems does Aista help you solve, and how does this benefit you?
It has significantly reduced our response times, leading to improved customer satisfaction.
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Oleh Kovalenko
December 20, 2024
What do you like most about using Aista?
I appreciate the customization options available for the chatbots. It allows us to tailor the conversation flow to fit our brand's voice.
What do you dislike most about using Aista?
The user interface is a bit clunky, and it took me a while to navigate through the features. It could use some improvement.
What problems does Aista help you solve, and how does this benefit you?
While Aista does help reduce support costs by automating responses, sometimes the AI doesn't fully understand user queries, leading to confusion.
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Kateryna Vasylchenko
December 13, 2024
What do you like most about using Aista?
The user-friendly setup process made it relatively simple to get started.
What do you dislike most about using Aista?
The chatbot occasionally fails to recognize specific terms related to our industry.
What problems does Aista help you solve, and how does this benefit you?
It effectively handles basic queries, which frees up our staff for more critical tasks.
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Viktor Bondarenko
December 12, 2024
What do you like most about using Aista?
The concept of the tool is promising, but execution needs improvement.
What do you dislike most about using Aista?
The AI frequently misunderstands queries, and the support team is slow to respond to issues.
What problems does Aista help you solve, and how does this benefit you?
Unfortunately, it hasn't solved any major problems for us, as the chatbot often fails to provide helpful answers.
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Andriy Zinchenko
December 7, 2024
What do you like most about using Aista?
I appreciate the training options; uploading files in different formats is a big plus.
What do you dislike most about using Aista?
The service lacks some advanced features compared to other tools on the market.
What problems does Aista help you solve, and how does this benefit you?
It helps reduce operational costs somewhat, but I wish the performance was more consistent.
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Vasyl Khmelnitsky
December 6, 2024
What do you like most about using Aista?
The ability to train the chatbot with various data formats is a significant advantage for us.
What do you dislike most about using Aista?
Sometimes the chatbot's responses seem generic and do not fully capture user intent.
What problems does Aista help you solve, and how does this benefit you?
It helps streamline customer interactions and reduces the volume of simple inquiries that require human follow-up.
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Nataliya Kovalchuk
December 1, 2024
What do you like most about using Aista?
The initial setup was relatively easy, and it integrates well with our systems.
What do you dislike most about using Aista?
The chatbot often fails to provide relevant answers, causing user frustration.
What problems does Aista help you solve, and how does this benefit you?
While it helps with simple queries, the lack of accuracy in responses is a major drawback.
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Diana Kravchenko
November 28, 2024
What do you like most about using Aista?
The integration capabilities are strong, making it easy to connect with our existing systems.
What do you dislike most about using Aista?
The chatbot often fails to provide relevant answers, which defeats its purpose.
What problems does Aista help you solve, and how does this benefit you?
It helps to an extent with basic queries, but we still find ourselves answering many questions that it should handle.
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Iryna Bohdanovych
November 24, 2024
What do you like most about using Aista?
I like how customizable the chatbot can be, allowing us to align it with our brand's messaging.
What do you dislike most about using Aista?
The AI has some trouble understanding more complex queries, which can lead to user frustration.
What problems does Aista help you solve, and how does this benefit you?
It alleviates some of the workload from our support team, but it still requires human oversight for complex questions.
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Yulia Shevchenko
November 21, 2024
What do you like most about using Aista?
The integration with our existing CMS was straightforward, and I like how it can pull data from our CRM.
What do you dislike most about using Aista?
I find that the chatbot sometimes gives irrelevant answers, which can frustrate users. It needs more training data.
What problems does Aista help you solve, and how does this benefit you?
It helps reduce the workload on our support team, but we still get a number of inquiries that the chatbot can't handle.
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Olena Savchenko
November 18, 2024
What do you like most about using Aista?
I like how easy it is to integrate with our existing systems.
What do you dislike most about using Aista?
The chatbot often gives generic responses that don’t address user questions properly.
What problems does Aista help you solve, and how does this benefit you?
It does help with basic inquiries, but for more complex issues, users still need to reach out for human help.
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Mykola Lysenko
November 18, 2024
What do you like most about using Aista?
The customization features allow for a unique chatbot experience tailored to our needs.
What do you dislike most about using Aista?
The AI sometimes struggles with context, leading to awkward exchanges with users.
What problems does Aista help you solve, and how does this benefit you?
It reduces the need for human intervention on common questions, but we still see many escalations.
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