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Agent23

Agent23.AI creates customizable chatbots to boost customer service, support teams, and sales with superior engagement.
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Agent23 Reviews

2.58
Based on 12 reviews
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Dylan O'Sullivan
Dylan O'Sullivan January 12, 2025

What do you like most about using Agent23?

The customization options are extensive, which allows for a tailored customer interaction experience.

What do you dislike most about using Agent23?

I found the initial setup to be a bit too complex and time-consuming.

What problems does Agent23 help you solve, and how does this benefit you?

It helps us manage customer inquiries more efficiently, although the setup process could be improved.

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Mateo Gonzalez
Mateo Gonzalez January 6, 2025

What do you like most about using Agent23?

The integration capabilities are strong, which helps in connecting with our existing tools.

What do you dislike most about using Agent23?

The chatbot's responses can be slow at times, leading to a less than ideal customer experience.

What problems does Agent23 help you solve, and how does this benefit you?

It helps manage customer inquiries more efficiently, although the performance inconsistency is a drawback.

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Yasmin Hassan
Yasmin Hassan December 30, 2024

What do you like most about using Agent23?

The concept of having a customizable chatbot is appealing.

What do you dislike most about using Agent23?

The training process for the chatbot has been cumbersome and less effective than I hoped.

What problems does Agent23 help you solve, and how does this benefit you?

It was supposed to improve our service, but the difficulties in training have hindered those goals.

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Jasper Nguyen
Jasper Nguyen December 26, 2024

What do you like most about using Agent23?

The API integration options allow us to connect with our existing systems seamlessly.

What do you dislike most about using Agent23?

The customer support was not very responsive when I needed help with troubleshooting.

What problems does Agent23 help you solve, and how does this benefit you?

It provides a way to engage customers more efficiently, but the inconsistencies in accuracy undermine its effectiveness.

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Anaya Patel
Anaya Patel December 20, 2024

What do you like most about using Agent23?

The potential for customization is impressive, allowing us to tailor the experience.

What do you dislike most about using Agent23?

The interface is not very intuitive and can be confusing for new users.

What problems does Agent23 help you solve, and how does this benefit you?

It aims to reduce customer wait times, but the complicated setup has delayed that benefit.

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Luca Rossi
Luca Rossi December 20, 2024

What do you like most about using Agent23?

I appreciate the lead generation optimization feature, which has noticeably increased our sales inquiries.

What do you dislike most about using Agent23?

There are occasional bugs that disrupt the user experience, but they are usually addressed quickly.

What problems does Agent23 help you solve, and how does this benefit you?

It helps streamline our customer service, allowing us to handle more inquiries simultaneously, which is crucial in the busy seasons.

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Sofia Kovacevic
Sofia Kovacevic December 17, 2024

What do you like most about using Agent23?

The chatbot's ability to integrate with third-party platforms is beneficial for our marketing efforts.

What do you dislike most about using Agent23?

The learning curve is quite steep, and the documentation could be more user-friendly.

What problems does Agent23 help you solve, and how does this benefit you?

It helps reduce customer wait times, but the inconsistency in responses from the chatbot can lead to customer frustration.

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Nia Okafor
Nia Okafor December 14, 2024

What do you like most about using Agent23?

The concept of a customizable chatbot is appealing.

What do you dislike most about using Agent23?

The actual performance of the chatbot has been disappointing, often failing to understand customer queries.

What problems does Agent23 help you solve, and how does this benefit you?

While it was intended to improve customer service, the current issues have only added to our workload.

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Emilia Bergström
Emilia Bergström December 6, 2024

What do you like most about using Agent23?

The ability to integrate with various platforms is a significant benefit for our operations.

What do you dislike most about using Agent23?

The chatbot's accuracy is sometimes hit or miss, which can frustrate users.

What problems does Agent23 help you solve, and how does this benefit you?

It allows us to handle customer queries more efficiently, but we need consistency in responses to make it truly effective.

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Rafael Mendez
Rafael Mendez December 6, 2024

What do you like most about using Agent23?

I appreciate the flexibility in customization options.

What do you dislike most about using Agent23?

The performance has not met my expectations; responses are often delayed or irrelevant.

What problems does Agent23 help you solve, and how does this benefit you?

It was meant to streamline our customer service, but the inconsistencies have made that difficult.

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Arjun Deshmukh
Arjun Deshmukh November 25, 2024

What do you like most about using Agent23?

The customization options are quite extensive, allowing me to tailor the chatbot to our specific needs.

What do you dislike most about using Agent23?

The deployment process was not as straightforward as expected, and I faced some technical issues that delayed our launch.

What problems does Agent23 help you solve, and how does this benefit you?

While it offers potential for improving customer engagement, the execution has been rocky, hindering our customer service efficiency.

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Amina Elkhalil
Amina Elkhalil November 18, 2024

What do you like most about using Agent23?

The potential for customization is great, which I believe can be beneficial in the long run.

What do you dislike most about using Agent23?

The initial setup was time-consuming and frustrating, and finding resources to get started was difficult.

What problems does Agent23 help you solve, and how does this benefit you?

It has the potential to reduce response times, but the implementation issues have made it hard to realize these benefits.

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