Tether

What is Tether?

Tether is a feedback tool designed to make it easy for teams to collect and manage feedback from various stakeholders, including users and team members. It allows for reporting bugs, suggesting product enhancements, and making copy changes in a streamlined manner. Tether helps save time, keep feedback organized, and enhance collaboration within teams by providing notifications and aligning team members. It is especially beneficial for web agencies and SaaS companies of all sizes, offering integrations with tools like Github, Jira, and Linear.

One of the standout features of Tether is its AI-Powered Changelog tool, which leverages GPT-4 technology to automatically generate comprehensive changelogs. This tool eliminates the need for manual coding and offers customization options to align with the brand's image. Tether also provides a supportive community through resources like blogs and Slack for guidance and feedback.

Overall, Tether simplifies the process of feedback collection and management for teams, making it an essential tool for efficient collaboration and product development.

Who created Tether?

Tether was founded by Gordon Frayne, who is the Co-Founder of Aztech Digital. The company focuses on providing a widget for website feedback, bug reporting, and design QA, aiming to streamline the testing and review process for various clients. Tether is designed to make feedback reporting easier for teams of all sizes, including web agencies and SaaS companies. The tool integrates seamlessly with various platforms and offers features such as in-app screen capture, data-rich reports, and a focus on collaboration and user feedback organization.

What is Tether used for?

• Collaboration facilitation
• Design QA
• Bugs reporting
• General QA
• Product feedback reporting
• Web project problem pinpointing
• Bugs tracking
• Client feedback gathering
• Change requests submission
• In-App screen capture
• Organized feedback management
• Product feedback
• Gathering customer feedback
• Bug reporting
• Streamlining testing and review process
• Capturing and tracking bugs
• Making web QA easy
• Enabling users to report feedback easily
• Reducing time spent on QA
• Increasing product suggestions across the company
• Web QA for team and clients
• Capture and track bugs
• Increased product suggestions
• Reporting change requests and suggestions
• Time-saving in QA processes
• Aligning team through feedback notifications
• Increasing team velocity
• Feedback organization

Who is Tether for?

• PMs
• Developers
• Designers
• Operations Manager
• Director of Product
• Product Designer
• Co-Founder

How to use Tether?

To use Tether effectively, follow these steps:

1. Widget Installation:

   • Add the Tether widget to your website to enable users and your team to record sessions and report feedback efficiently. No credit card is required, and you can set it up in under 2 minutes.

2. Feedback Collection:

   • Use the in-app screen capture feature for easy screen recording with markup options and pixel-perfect screenshots. This feature facilitates clear feedback reporting for your team and users.

3. Data-Rich Reports:

   • Benefit from automatic collection of technical data by Tether, which helps developers quickly pinpoint and resolve issues, reducing back-and-forth communication.

4. Seamless Integrations:

   • Set up integrations with existing tools like Slack and Notion to keep your team informed and streamline tasks.

5. Organized Feedback:

   • Tether provides a centralized platform for feedback, eliminating the need to sift through multiple channels. This ensures all feedback is organized and easily accessible.

6. Chrome Extension:

   • Utilize the Chrome extension for quick setup without the need for manual JavaScript installation, making the onboarding process smooth and efficient.

7. Support:

   • Reach out for assistance via email, chat, or Slack if you have any questions or need help. The support team aims for a swift average response time.

By following these steps, you can streamline feedback collection, bug reporting, and QA processes effectively using Tether's intuitive features and integrations. Get started and enhance your product development workflow today.