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Tawk

Tawk is a free platform that centralizes communication and customer service features like live chat and ticketing.
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Tawk Web Traffic statistics January, 2025

#53 -1
Global Rank
#151 -32
US Rank
#1 +0
Customer Service Tools Rank
-3.36% MoM Decline
14.40M -500.00K
Total Visits
was 14.90M
4.20M -400.00K
Unique Visits
was 4.60M
+0.00% Share Growth
0.14% +0.00%
Global Market Share
was 0.14%
22.76% -1.66%
Customer Service Tools Market Share
was 24.42%

Gender Distribution

47%
Male Users
53%
Female Users

Device Distribution

40%
Mobile users
60%
Desktop users

Duration & Bounce Rate

21:04 min
Average duration
55%
Bounce Rate

Traffic Trends

Month Page Visits
Feb 15.50M
Mar 14.90M
Apr 16.50M
May 15.90M
Jun 14.90M
Jul 15.40M
Aug 13.60M
Sep 15.60M
Oct 14.80M
Nov 15.50M
Dec 14.90M
Jan 14.40M

Competitor comparison

Month Page Visits
Feb 15.50M
Mar 14.90M
Apr 16.50M
May 15.90M
Jun 14.90M
Jul 15.40M
Aug 13.60M
Sep 15.60M
Oct 14.80M
Nov 15.50M
Dec 14.90M
Jan 14.40M

Tawk Web Traffic by Country

Location
Traffic
Share
Indonesia Indonesia
2.02M -1.07M
14.06%
Cambodia Cambodia
1.39M +354.00K
9.66%
India India
1.15M -372.32K
8.01%
Kenya Kenya
894.24K +436.81K
6.21%
United States United States
820.80K -412.92K
5.70%

AI Website Visits by Traffic Source

Source Traffic Share
Direct 12.02M 83.00%
Referral 2.15M 15.00%
Organic search 155.52K 1.00%
Organic social 47.52K 0.00%
Paid social 4.32K 0.00%
Mail 24.48K 0.00%
Paid search 0 0.00%
Display ads 2.88K 0.00%

Tawk alternatives

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Voyado is a customer experience platform that boosts revenue through personalized recommendations and automated marketing campaigns.

Dialpad unifies business communications, automates tasks, and enhances productivity with AI-driven insights and features.

Gorgias automates and streamlines customer support for e-commerce, enhancing efficiency across multiple channels with AI-driven tools.