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Synced

Synced creates and integrates a Help Center on websites using Notion with advanced features.
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Synced

What is Synced?

Synced is an AI tool designed to facilitate the creation and integration of a Help Center on a website using Notion, a platform for content creation. This tool enables users to write and manage help documentation directly within Notion, eliminating the need to learn a new tool. Key features of Synced include automatic generation of a Help Center site and widget based on Notion content, contextual help within the application, natural language search capabilities, customization options for branding alignment, modern and clean user interface, SEO optimization, fast loading speeds, and flexible hosting options for the Help Center site. Overall, Synced streamlines the process of creating and embedding a Help Center for businesses and organizations looking to provide comprehensive support to their users.

Who created Synced?

Synced was created by an AI tool launched on September 15, 2023. The tool simplifies the process of building a Help Center on a website through Notion. Users can seamlessly create and embed help documentation, enjoying features like contextual help, customization options, SEO optimization, and fast loading speeds. The company behind Synced emphasizes collaboration and ease of use for teams, storing data with Supabase using various platforms like AWS and GCP.

What is Synced used for?

  • Create a Help Center in minutes
  • Instant Help Center on Your Domain
  • Transform Notion Content to Help Center Site
  • Enhance your existing workflow in Notion
  • Write & Manage help docs in Notion
  • Auto generate Help Center site & in-app Widget
  • Provide contextual help within the application
  • Embed Help Center directly into the app
  • Aiding Users with In-App Help Center with Natural Language Search
  • Password-protection for the Help Center
  • Create a Help Center on your domain
  • Enhance workflow in Notion without learning a new tool
  • Write and manage help documentation in Notion
  • Auto-generate Help Center site and in-app widget
  • Utilize natural language search capabilities
  • Customize branding to match the user's website
  • Offer exceptional UI/UX for the Help Center site
  • Optimize for search engines with automatic SEO

Who is Synced for?

  • Startups
  • Businesses
  • Organizations

How to use Synced?

To use Synced effectively, follow these steps:

  1. Sign Up and Create Help Center:

    • Sign up for Synced and connect your Notion account to start creating your Help Center directly within Notion.
  2. Generate Help Center Site:

    • Synced automatically generates a Help Center site and widget based on your content in Notion.
  3. Customize Branding and UI:

    • Customize the branding of your Help Center to match your website by adding logos, headers, and footers.
    • Ensure a modern and clean user interface for the Help Center site.
  4. Optimize for Search Engines:

    • Enjoy automatic SEO optimization for the Help Center site and each article.
    • Benefit from fast loading speeds and SEO best practices.
  5. Host on Your Domain:

    • Host the Help Center on your own domain, subdomain, or within a specific path for SEO benefits and branding consistency.
  6. Utilize Embedding Options:

    • Copy the provided embed code from the dashboard and embed the Help Center on your site or app pages.
  7. Get Analytical Insights:

    • Track article views to understand which content is most popular and optimize accordingly.
  8. Collaborate with Teams:

    • Share Synced.so login credentials with your team to collaborate on creating and maintaining the Help Center.
  9. Take Advantage of the 14-Day Trial:

    • Start with a 14-day trial period without the need for a credit card. Choose a suitable plan after the trial.
  10. Contact Support if Needed:

    • Reach out to the support team if you have any questions or need assistance.

By following these steps, you can effectively use Synced to create and embed a comprehensive Help Center on your website or application seamlessly, enhancing user experience and providing valuable support materials.

Pros
  • Enhances workflow in Notion by managing help documentation within the platform
  • Automatically generates a Help Center site and widget based on Notion content
  • Provides contextual help within the application itself
  • Utilizes natural language search capabilities for quick information retrieval
  • Offers customization options to match branding including logos, headers, and footers
  • Ensures modern and clean user interface for the Help Center site
  • Optimized for search engines with automatic SEO optimization
  • Allows hosting on user's domain, subdomain, or specific path for SEO benefits and branding consistency
  • Utilizes natural language search capabilities
  • Offers customization options for branding
Cons
  • No free plan available
  • Limited number of Help Centers and Help articles in lower-tier plans
  • May not offer as many advanced analytics features compared to other AI tools
  • Limited customization options in the Starter plan
  • May not have all features necessary for complex Help Center setups
  • Dependency on Notion as the primary content creation platform

Synced FAQs

Is there a free plan?
No, there is no free plan but there is a 14-day trial period.
How many Help Centers Can I have?
Make as many Help Centers as you like. Each Help Center will be connected to your custom domain.
How many help articles can I have?
As many as required. No limits there.
How do I show the Help Center in my site or app?
Copy the provided embed code from the dashboard and put it on your site pages.
Why use Notion?
Our target customers are startups and many of them use Notion for various content and management tasks. We make it extremely easy for busy teams to create and maintain Help Centers without having to learn a new tool.
Do you have analytics?
Yes, you will know which articles are viewed how many times. After all, our billing is based on views only.
What about teams?
As the content is in Notion where your team is collaborating and synced.so is the layer that prepares the Help Center, you are free to share the synced.so login credentials with your team.
What does the 14-day trial work?
We provide a 14-day trial with no credit card needed. After the trial is over, you can pick any plan.

Get started with Synced

Synced reviews

How would you rate Synced?
What’s your thought?
Arif Hossain
Arif Hossain January 15, 2025

What do you like most about using Synced?

I appreciate the integration with Notion since I'm already familiar with it, which made the initial setup easier.

What do you dislike most about using Synced?

The automatic generation of the Help Center site often misses formatting options, making it look less professional than I hoped.

What problems does Synced help you solve, and how does this benefit you?

It helps to centralize help documentation, but the lack of customization options limits its effectiveness for branding.

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Fatima Rahman
Fatima Rahman December 31, 2024

What do you like most about using Synced?

I like that it connects with Notion, which is easy to use. However, that's about it.

What do you dislike most about using Synced?

The search function is not effective; it often fails to return relevant results, making it frustrating for users.

What problems does Synced help you solve, and how does this benefit you?

While it aims to streamline help documentation, the poor search and layout issues make it less useful overall.

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Mohammad Islam
Mohammad Islam December 1, 2024

What do you like most about using Synced?

The idea of integrating directly with Notion is appealing, and I can manage my content in one place.

What do you dislike most about using Synced?

The loading speed is slower than expected, which can be frustrating for users trying to access help articles quickly.

What problems does Synced help you solve, and how does this benefit you?

It helps in creating a centralized Help Center, but the execution lacks polish and reliability.

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