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Supernormal

Supernormal transcribes and formats meeting notes with AI, integrates with Google Meet, and ensures secure data handling.
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Supernormal

What is Supernormal?

Supernormal is an AI tool designed to streamline meeting processes by automatically transcribing and formatting notes. It integrates with Google Meet, helping users save time and maintain organization during meetings. The tool offers features such as AI agendas for efficient meeting organization, seamless integration with existing workflows, centralized access to meeting notes, tracking of action items, customizable note templates, and easy sharing capabilities. Pricing options range from individual and team plans to enterprise-level subscriptions, with various storage limits and integrations with popular platforms like Workable, Hubspot, Salesforce, and Pipedrive. Supernormal emphasizes security with enterprise-grade practices, including SOC 2 certification, encryption for data both in-transit and at-rest, strict access permissions, and secure automatic backups.

Who created Supernormal?

Supernormal was co-founded by Jason Laster, who also serves as the CEO of the company. Jason Laster has been instrumental in developing the Supernormal AI tool to streamline meeting processes by automating note-taking and transcription tasks. The company focuses on enhancing productivity and organization in remote work settings through its innovative technology.

What is Supernormal used for?

  • Ensure every meeting is productive and on point with AI Agendas
  • Connect with existing tools and integrate workflows seamlessly
  • Easily access and search meeting notes in one centralized place
  • Keep track of action items from meetings
  • Create custom note-taking templates
  • Share meeting notes automatically
  • Normalize remote work and remove meeting FOMO with shared notes
  • Transform how teams collaborate and connect with clients through concise and actionable notes
  • Save time and stay organized during meetings with automatic transcription and note-writing
  • Share notes instantly across various platforms for easy team collaboration

Who is Supernormal for?

  • Program Director
  • Head of Business Development
  • CEO & Co-Founder

How to use Supernormal?

To use Supernormal effectively, follow these steps:

  1. AI Agendas: Organize and share detailed agendas before meetings to enhance productivity and alignment.

  2. Integration: Seamlessly connect with existing tools to streamline workflows.

  3. Centralized Access: Easily search and access all meeting notes in one centralized location.

  4. Actionable Items: Keep track of action items generated in meetings for efficient follow-up.

  5. Customization: Create personalized note-taking templates to suit individual preferences.

  6. Sharing: Share notes instantly at the end of meetings or set up automatic sharing.

  7. Security: Benefit from enterprise-grade security practices, including SOC 2 certification, encryption, access controls, and secure backups.

  8. Upgrade Options: Upgrade plans to accommodate additional storage needs for organizations.

  9. Payment Management: Easily upgrade plans and update payment methods through the Supernormal interface.

  10. Support: Contact [email protected] for administrative changes or account updates within organizations.

Pros
  • Actionable - Keep track of all action items from meetings
  • Supernormal uses enterprise-grade security practices to keep data safe and secure.
  • Data in-transit is encrypted using TLS 1.2+ and at-rest using the industry standard AES-256 algorithm with Supernormal.
  • All content has permission rights and authentication requirements in Supernormal.
  • Content is automatically and securely stored through cloud backups with advanced encryption and storage protocols in Supernormal.
  • Supernormal offers a Chrome Extension and integrates with Zoom & Teams.
  • Supernormal offers different pricing plans for both individuals/teams and companies connecting multiple teams & tools.
  • Supernormal provides integration with Workable, Hubspot, Salesforce, and Pipedrive.
  • Focused - Ensure every meeting is productive and on point with AI Agendas
  • Integrated - Connect with existing tools and seamlessly integrate workflows
  • Centralized - Easily access and search meeting notes in one place
  • Create custom templates for note-taking with Supernormal.
  • Customizable - Create custom note-taking templates
  • Sharable - Share notes automatically at the end of a meeting
  • Trusted by over 300,000 teams for productivity enhancement
Cons
  • Limited integrations compared to other AI tools in the industry
  • No specific cons or missing features were mentioned in the document about using Supernormal.
  • No specific cons or drawbacks of using Supernormal were identified in the provided information.
  • Lack of details on the accuracy and reliability of AI transcription and note-taking
  • No clear information provided on customer support availability or responsiveness
  • Customization options may be limited compared to other tools in the market
  • No explicit mention of mobile app availability or compatibility
  • Information on security practices beyond basic encryption and backups is limited
  • No specific mention of features to facilitate collaboration or project management
  • Pricing may not justify value for money compared to competitors
  • No mention of advanced features like sentiment analysis or advanced analytics
  • Meeting storage limits on Starter and Pro plans are per organization, which may pose restrictions for individual users.
  • Storage limits on Starter and Pro plans per organization may be restrictive
  • The tool lacks transparency on data retention policies and disaster recovery mechanisms, essential for data security and compliance.
  • No details on team management functionalities, such as assigning tasks directly from meeting notes, which can enhance workflow efficiency.

Supernormal Pricing and plans

Paid plans start at $18/month and include:

  • AI Audio Transcript
  • AI Voice
  • Natural Language Processing
  • Google Meet
  • Webflow
  • Amazon Web Services

Supernormal FAQs

How does meeting storage work for an organization?
Meeting storage limits on Starter and Pro plans are per organization. When a meeting is captured by someone in your organization, it will count toward your lifetime storage limit. If you need additional storage, you can upgrade to a Pro, Business, or Enterprise plan.
What happens if I ever go over my storage limits?
When you’re at risk of going over your storage limits, Supernormal will send you an email notification with options for how to proceed. For users on a Starter, Pro, or Business plan, if you go over your lifetime storage limit, your meetings will still be captured but you will not be able to review the notes until you upgrade your plan to include additional storage.
How do I upgrade my account?
To upgrade your account, simply click on the “Upgrade” button near the notification bell on the Supernormal page, or click on your avatar and select “Upgrade Plan”.
How do I update my payment method?
To change or add a payment method: Navigate to your avatar in the upper right corner of the Supernormal page. Select 'Manage Billing' from the dropdown bar. Select Update under 'Payment Method' and enter your new or updated card information.
Can I remove my card details from the system?
You are unable to remove your card details from the system while your account remains active. If you cancel your Supernormal subscription and delete your account, your card details will be deleted at that time.
How to change the admin on the account and update account payment information?
If you are part of an organization and would like to change the admin on your account and update your account with their payment information, please reach out to [email protected].

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