Zoom

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Zoom is a video conferencing platform for hosting meetings, webinars, and calls with high-quality audio and video.

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What is Zoom?

Zoom is a widely-used video conferencing platform that allows users to host virtual meetings, webinars, and conference calls. It offers features such as screen sharing, chat messaging, and recording capabilities. Users can join Zoom meetings through a web browser or the Zoom app, making it accessible across various devices. Zoom gained popularity for its user-friendly interface, high-quality video and audio, and the ability to accommodate large numbers of participants. It is utilized by businesses, educational institutions, and individuals for remote collaboration and communication. Additionally, Zoom provides options for virtual backgrounds, breakout rooms, and scheduling meetings in advance, enhancing the overall meeting experience for users.

Who created Zoom?

Zoom was founded by Eric Yuan on April 21, 2011. The company is officially known as Zoom Communications, Inc. It is based in San Jose, California, and offers various collaboration tools like video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.

What is Zoom used for?

Connect directly with support engineers to diagnose problems via phone, chat, or email
Enhanced call queue analytics and historical insights for call center teams
Enables any standards based SIP/H.323 video conferencing endpoint for effective hybrid work
Comprehensive communications compliance solution for archiving, e-Discovery, legal hold, risk management and data governance
Conversation intelligence solution for call and opportunity insights
Get Zoom QSS in near-real-time as a service
Conduct high-quality Webinars & Events in any location regardless of available bandwidth and participant numbers
Bring your own encryption keys to protect Zoom data at rest
Analyzes and summarizes meetings
Includes video meetings

Who is Zoom for?

Educators
Business Executives
Healthcare professionals
Legal practitioners
Sales Representatives
Customer service agents
Project managers
Freelancers
Consultants
Nonprofit leaders
Event Planners
Marketing teams
Software developers
Researchers
Real Estate Agents

How to use Zoom?

To use Zoom effectively, follow these steps:

Sign In: Visit the Zoom website and sign in to your account using your credentials.
Start a Meeting:
- With Video On: Click on "Start a Meeting" with video on to begin a video conference.
- With Video Off: Initiate a meeting with video off for voice-only communication.
- Screen Share Only: Utilize the screen share feature for presentations.
Additional Features:
- Webinars & Events: Access webinars and events for larger audiences.
- Customer Stories: Explore success stories of other Zoom users.
- Zoom Trust Center: Find information on Zoom's trust and security practices.
Download the Zoom App: Ensure you have the latest version of the Zoom app for updated features and stability.
Connect & Learn:
- Zoom Community: Engage with other Zoom users for support and tips.
- Resources and Tech Library: Access additional resources for a better understanding of Zoom functionalities.

By following these steps, you can effectively use Zoom for meetings, webinars, and more. Remember to keep your app updated to access the latest features and improvements.

Zoom Pricing and plans

Paid plans start at $15.99/month and include:

1000 Participants per meeting
Full-featured PBX
Meetings up to 30 hours per meeting
Whiteboard Basic - Unlimited boards
Team Chat
Mail and Calendar Client & Service

Zoom FAQs

What are some key features of Zoom IQ Meeting analysis?: Zoom IQ provides comprehensive analysis features for meetings that include meeting transcriptions, conversation intelligence, virtual meeting analysis and even the analysis of virtual working spaces. It also offers a cloud contact center and a virtual agent utilizing conversational AI for intelligent support.

How does the AI in Zoom IQ Meeting work?: The AI in Zoom IQ works by analyzing the content of the meetings, transcribing conversations, studying interaction patterns within meetings, and providing actionable insights from those calls and meetings. It employs conversational AI to power the virtual agent in the cloud contact center.

Can Zoom IQ Meeting create summaries of webinars?: The information on their website doesn't specify whether Zoom IQ can create summaries of webinars. However, given the comprehensive analysis and transcription capabilities of Zoom IQ, it could potentially capture and analyze key points from webinars.

How accurate is the transcription feature of Zoom IQ Meeting?: The website doesn't provide specific details on the accuracy of the transcription feature of Zoom IQ. But as a machine learning-based service, we can infer that its accuracy would improve over time and with more usage.

What kind of meeting analysis can Zoom IQ provide?: Zoom IQ can provide sophisticated analysis of meetings, including interaction patterns, conversation intelligence, and transcriptions. It allows users to derive actionable insights from meetings, calls, and other forms of interaction within the Zoom environment.

How does the Zoom IQ Meeting integrate with the overall Zoom platform?: Zoom IQ is integrated within the overall Zoom platform and adds intelligence to the suite of collaboration tools offered by Zoom. It leverages the same data, interfaces and is compatible with other Zoom tools such as the Zoom Meetings, Zoom Spaces, and Zoom Contact Center.

Get started with Zoom

Go to www.zoom.com

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Zoom alternatives

Otter.ai

Otter.ai provides real-time meeting transcription, automated notes, and AI-generated summaries, integrating with popular video conferencing tools and CRMs.

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