Rasayel
4.18
0
Rasayel enhances sales, service, and customer engagement on WhatsApp with automation, chatbots, and analytics.
Rasayel Reviews
4.18
Based on 11 reviews
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Nisha Kumar
January 4, 2025
What do you like most about using Rasayel?
The mass broadcast feature is quite useful for announcements and promotions. It allows us to reach our customers quickly.
What do you dislike most about using Rasayel?
The integration with our existing CRM is not seamless, which has caused some issues in tracking customer interactions.
What problems does Rasayel help you solve, and how does this benefit you?
It helps us manage multiple customer conversations simultaneously, which is crucial for our service team during peak hours.
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Arjun Singh
January 3, 2025
What do you like most about using Rasayel?
I appreciate the automation features that allow me to set up responses for frequently asked questions. It saves us a lot of time.
What do you dislike most about using Rasayel?
The setup process can be a bit daunting for new users. A more intuitive onboarding process would be helpful.
What problems does Rasayel help you solve, and how does this benefit you?
Rasayel helps streamline our customer communication on WhatsApp, allowing us to manage inquiries more efficiently and ultimately improve our sales conversion rates.
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Amina Hassan
December 28, 2024
What do you like most about using Rasayel?
The analytics feature is quite powerful, helping us understand customer engagement better and adjust our strategies accordingly.
What do you dislike most about using Rasayel?
The marketing materials could benefit from more case studies to illustrate potential outcomes.
What problems does Rasayel help you solve, and how does this benefit you?
It helps us engage with our customers in real-time, which is critical for our business growth and customer retention.
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Ehsan Mohammadi
December 18, 2024
What do you like most about using Rasayel?
The platform's ability to send mass broadcasts helps us reach a larger audience quickly.
What do you dislike most about using Rasayel?
The user interface feels outdated compared to other tools I have used, which can be frustrating.
What problems does Rasayel help you solve, and how does this benefit you?
It allows us to automate customer notifications, which has improved our communication efficiency.
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Fatima Nasri
December 16, 2024
What do you like most about using Rasayel?
The chatbot builder is user-friendly and allows us to create automated responses easily.
What do you dislike most about using Rasayel?
I found the initial setup confusing, as there weren't enough guides or tutorials available.
What problems does Rasayel help you solve, and how does this benefit you?
It helps reduce the response time to customer inquiries, which has improved our overall customer satisfaction.
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Sofia Martinez
December 13, 2024
What do you like most about using Rasayel?
The analytics dashboard is fantastic! It provides insights into customer interactions that really help in tailoring our marketing strategies.
What do you dislike most about using Rasayel?
Occasionally, the chatbot responses can be a bit rigid, lacking the personal touch we want in customer interactions.
What problems does Rasayel help you solve, and how does this benefit you?
It significantly reduces response times to customer queries, which enhances customer satisfaction and encourages repeat business.
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David O'Connor
December 11, 2024
What do you like most about using Rasayel?
The customer support has been outstanding. They are responsive and helpful whenever we have questions.
What do you dislike most about using Rasayel?
I encountered some bugs initially, but they have been addressed in subsequent updates.
What problems does Rasayel help you solve, and how does this benefit you?
It centralizes our customer interactions into one platform, which is crucial for tracking and improving our response times.
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Carlos Gonzalez
December 9, 2024
What do you like most about using Rasayel?
The ease of use and the ability to customize the chatbot flows is excellent. It makes handling customer queries much simpler.
What do you dislike most about using Rasayel?
I wish there were more templates available for quicker setup of common responses.
What problems does Rasayel help you solve, and how does this benefit you?
It reduces our workload by automating responses, which allows our team to focus on more complex customer issues.
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Mohammed Al-Farsi
November 30, 2024
What do you like most about using Rasayel?
I love the shared team inbox feature, which helps us collaborate better and ensure no customer messages go unanswered.
What do you dislike most about using Rasayel?
Sometimes, the chatbot setup can be complex, requiring some technical knowledge to fully utilize its potential.
What problems does Rasayel help you solve, and how does this benefit you?
Rasayel allows us to engage with our customers on WhatsApp effectively, which has significantly increased our customer engagement rates.
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Lucas Pérez
November 27, 2024
What do you like most about using Rasayel?
The response time for customer queries has drastically improved since we started using Rasayel.
What do you dislike most about using Rasayel?
It would be great to have more customization options for the chatbots.
What problems does Rasayel help you solve, and how does this benefit you?
It has been instrumental in managing our customer support more effectively, leading to higher satisfaction rates.
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Anika Chowdhury
November 18, 2024
What do you like most about using Rasayel?
The integration with WhatsApp is seamless, making it really easy to connect with our clients without switching platforms.
What do you dislike most about using Rasayel?
The pricing model could be more flexible for small businesses like ours; it feels a bit steep for the features offered.
What problems does Rasayel help you solve, and how does this benefit you?
It helps us maintain a consistent communication channel with our customers, which is vital for relationship building.
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