Rasayel
4.18
0
Rasayel enhances sales, service, and customer engagement on WhatsApp with automation, chatbots, and analytics.
What is Rasayel?
Rasayel is a business communication platform designed for sales, service, and customer engagement over WhatsApp. It offers features like robust automations, a chatbot builder, shared team inbox, mass broadcasts, and analytics to help businesses close deals and streamline support processes. Rasayel has also introduced new features like WhatsApp Flows for CRM integrations, chatbots, and analytics, providing a Meta-verified WhatsApp Business platform experience. The platform aims to help businesses improve their sales strategies and customer interactions on WhatsApp by leveraging its range of tools and functionalities.
Who created Rasayel?
Rasayel was created by Tarek Khalil, who serves as the CEO and co-founder of the company. He has experience as a product engineer at Intercom and enjoys nature in rural South Ireland. Mohamed Elbadwihi is the COO and co-founder, with a background in digital enterprise strategy and software engineering, currently residing in Alberta, Canada. The team also includes other members with diverse expertise like software engineering, customer success, and product marketing from various countries like Egypt, Ireland, and Portugal.
What is Rasayel used for?
- CRM Integrations
- Sales communication over WhatsApp
- Customer engagement through chatbot builder
- Automations for sales processes
- Shared team inbox management
- Mass broadcasts for marketing
- Analytics for monitoring performance
- Qualifying leads automatically
- 24/7 sales rep through chatbot builder
- Smooth handovers to human operators
- Service communication over WhatsApp
- Customer engagement over WhatsApp
- Automations using chatbots
- Building chatbots for customer interaction
- Sending mass broadcasts
- Analyzing communication through analytics
- Collaboration features for smooth handovers
- Analytics
- Sales communication platform over WhatsApp
- Service communication platform over WhatsApp
- Customer engagement platform over WhatsApp
- Automations for closing deals
- Chatbot builder for WhatsApp
- Shared team inbox for collaboration
- Mass broadcasts for outreach
- CRM integrations for customer management
- Analytics for performance tracking
- Lightning-fast onboarding process (3 minutes)
- Business communication platform for sales
- Service and customer engagement over WhatsApp
- Robust automations
- Chatbot builder
- Shared team inbox
- Mass broadcasts
- Lightning-fast onboarding
- Close more deals and cut support time in half
Who is Rasayel for?
- Marketing Specialist
- Digital Marketer
- Sales Executive
- Business Development Manager
- Software Engineer
- Customer Support Specialist
- Growth & Operations Expert
- Backend Engineer
- Product Marketing
- Engineering
- Software Engineering
- Customer Success & Support
- Growth & Operations
- Engineering Lead
- Product & Design
- Content Writer
- Frontend engineer
How to use Rasayel?
To use Rasayel, a business communication platform for sales, service, and customer engagement over WhatsApp, follow these steps:
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Subscription: Choose a suitable plan based on your team size and messaging volume - options range from Start for small teams to Enterprise for custom plans.
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Onboarding: Depending on the plan chosen, you will have either self-guided onboarding for Start or full onboarding & training for Grow. Enterprise plans are custom-tailored to your needs.
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Features: Utilize Rasayel's features such as automations, chatbot builder, shared team inbox, mass broadcasts, and analytics. These tools help in closing more deals and reducing support time.
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Recent Launches: Keep an eye on recent launches like WhatsApp Flows by Rasayel, which offer CRM integrations, chatbots, and analytics for efficient business communication.
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Set Up: Activate your WhatsApp account, invite your team, and import contacts - a simple 30-minute process to get started with personalized B2B sales on WhatsApp.
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Optimization: Benefit from Rasayel's optimized design for WhatsApp, offering reliable messaging, workflow automation to qualify leads, and deep integrations to keep your CRM updated.
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Collaboration: Smoothly handle conversations by easily transitioning between automated responses and human interactions through collaboration, assignment, and notification features.
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Support: Reach out for help or answers with the option to schedule a call and explore the FAQ section to understand more about WhatsApp Business Platform/API and message templates.
By following these steps, you can effectively utilize Rasayel's capabilities for enhancing your business communication and engagement over WhatsApp.
Pros
- Raises the bar of customer satisfaction to new levels
- Intuitive chatbot programming capabilities
- Streamlined customer interactions
- Improved response times
- User-friendly User Experience (UX)
- Intuitive User Interface (UI) for inbox
- Smooth closing deals over WhatsApp
- 24/7 sales rep with chatbot builder
- Fine-tuning approach using analytics
- Rasayel has brought about a profound transformation in how users operate and engage with customers
- Remarkably intuitive chatbot programming capabilities
- Standout User Experience (UX) and User Interface (UI) for the inbox
- Systemizes business communication on WhatsApp for formal and secure use
- Saved countless hours for users and provides ongoing innovation
- Helpful and caring team
Cons
- No information about missing features or drawbacks of using Rasayel is available
- No specific cons or missing features were identified for Rasayel based on the provided documents.
- No specific cons or missing features mentioned in the provided documents
- No information provided about potential cons or missing features
Rasayel Pricing and plans
Paid plans start at $150/month and include:
- Includes 5 team members
- Self-guided onboarding
Rasayel FAQs
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What is WhatsApp Business Platform/API (WABA)?
- WhatsApp Business Platform/API (WABA) is a platform designed for businesses to communicate with customers over WhatsApp, offering features like automations, chatbot builders, shared team inboxes, mass broadcasts, and analytics.
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How can we register our number with WhatsApp Business Platform/API?
- To register a number with WhatsApp Business Platform/API, businesses need to follow the registration process provided by WhatsApp, which typically involves verification of the number and setting up a business account.
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How much time does it take to register my phone number with the WhatsApp Business Platform/API?
- The time required to register a phone number with the WhatsApp Business Platform/API can vary, but typically involves verification steps that may take a short period like minutes to hours.
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Do you provide us with a phone number?
- Rasayel does not provide phone numbers for use with the WhatsApp Business Platform/API. Businesses need to use their own phone numbers as part of the registration process.
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If I am using the WhatsApp Business App or the WhatsApp Personal App, can I migrate my number to be used with Rasayel?
- If you are using the WhatsApp Business App or the WhatsApp Personal App, you may be able to migrate your number to be used with Rasayel by following specific migration procedures provided by WhatsApp and Rasayel.
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What are message templates?
- Message templates are pre-approved message formats that can be used for sending notifications, alerts, or customer service messages to customers over WhatsApp Business Platform/API.
Get started with Rasayel
Rasayel reviews
Arjun Singh
January 3, 2025
What do you like most about using Rasayel?
I appreciate the automation features that allow me to set up responses for frequently asked questions. It saves us a lot of time.
What do you dislike most about using Rasayel?
The setup process can be a bit daunting for new users. A more intuitive onboarding process would be helpful.
What problems does Rasayel help you solve, and how does this benefit you?
Rasayel helps streamline our customer communication on WhatsApp, allowing us to manage inquiries more efficiently and ultimately improve our sales conversion rates.
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Sofia Martinez
December 13, 2024
What do you like most about using Rasayel?
The analytics dashboard is fantastic! It provides insights into customer interactions that really help in tailoring our marketing strategies.
What do you dislike most about using Rasayel?
Occasionally, the chatbot responses can be a bit rigid, lacking the personal touch we want in customer interactions.
What problems does Rasayel help you solve, and how does this benefit you?
It significantly reduces response times to customer queries, which enhances customer satisfaction and encourages repeat business.
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Nisha Kumar
January 4, 2025
What do you like most about using Rasayel?
The mass broadcast feature is quite useful for announcements and promotions. It allows us to reach our customers quickly.
What do you dislike most about using Rasayel?
The integration with our existing CRM is not seamless, which has caused some issues in tracking customer interactions.
What problems does Rasayel help you solve, and how does this benefit you?
It helps us manage multiple customer conversations simultaneously, which is crucial for our service team during peak hours.
How would you rate Rasayel?
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