Inari
4.63
0
Inari automates feedback analysis and backlog prioritization, integrating real-time insights into product development securely.
What is Inari?
Inari is an AI-powered feedback analytics platform that automates the process of extracting insights and actionable backlog issues from customer feedback and sales conversations. It helps teams save time by automatically analyzing feedback, identifying trends, and suggesting product opportunities based on customer input. Inari also prioritizes product backlogs and integrates real-time customer insights into the product development process, ultimately aiding in building products that customers love. The platform emphasizes security, privacy, and compliance, ensuring that all data is encrypted and stored securely. Inari's top features include self-prioritizing product backlog, automated customer feedback analysis, AI-generated insights, automated feedback attribution, and various analytics and reporting tools. Pricing options range from a free trial to plans tailored for startups, growth-stage companies, and enterprises, with features such as automated feedback analysis, enriched backlog prioritization, and integration with project management tools like Jira and GitHub.
Who created Inari?
Inari was founded by a group of individuals, including Dale Everett, Dennis Laguman, Willy Huang, Steven Harries, Eric Feng, and Kevin Li. The company focuses on providing an AI-powered platform for automating feedback analysis, generating customer and product insights, and streamlining product operations. Inari's key features include self-prioritizing product backlogs, automated customer feedback analysis, AI-driven insights generation, automated feedback attribution, and analytics/reporting capabilities.
What is Inari used for?
- Integrate real-time customer insights in product development process
- Automate feedback analysis
- Automate insight generation
- Automate backlog prioritization
- Automate monotonous tasks
- Connect customer data sources easily
- Uncover product opportunities
- Highlight useful quotes
- Categorize sentiment
- Prioritize product backlog
Who is Inari for?
- Group PM at Faire
- UX Research Lead at Binance
- Senior PM at Gusto
- VP of Product at Metopio
- Product Lead at Dapper Labs
- Product Lead at Canary
- Group PM
- UX Research Lead
- Senior PM
- VP of Product
- Product Lead
How to use Inari?
To use Inari effectively, follow these steps:
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Connect Data Sources: Easily connect customer data sources or upload unstructured documents and CSVs.
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Automated Feedback Analysis: Let Inari automatically analyze feedback and generate valuable insights for your team.
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Backlog Prioritization: Utilize the self-prioritizing product backlog feature to efficiently manage and prioritize tasks.
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Customer Insights Generation: Benefit from AI-powered customer insights generation to identify product opportunities.
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Pricing Plans: Choose a suitable plan based on your team's needs, ranging from free trials to enterprise-level solutions.
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Security Measures: Rest assured with Inari's secure platform, including SOC 2 compliance and robust data safeguards.
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Continuous Improvement: As you onboard the tool, track metrics like hours saved, costs reduced, and NPS improvements.
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Upgrade Options: Consider upgrading your plan as your team grows and your need for automating product operations increases.
By following these steps, you can leverage Inari's AI-powered capabilities to streamline feedback analysis, gain valuable insights, and enhance your product development process efficiently.
Pros
- Securely surface insights with SOC 2 Compliance
- Automates feedback analysis, insight generation, backlog prioritization, and other monotonous tasks product teams manually try but rarely do consistently.
- Integrate real-time customer insights in your product development process.
- Automates feedback to insight attribution
- Automatically surfaces essential customer insights
- AI-powered feedback analytics and backlog prioritization
- Securely stores data with encryption and safeguards
- Helps in prioritizing products grounded in customer problems
- Automatically analyzes customer feedback for product ideas
- Integrate real-time customer insights in product development process
Cons
- No cons mentioned in the provided documents.
- Some users may find the pricing plans of Inari to be expensive compared to other AI tools in the industry.
- Inari's Enterprise plan pricing is not specified, which may make it challenging for enterprises to estimate costs accurately.
Inari Pricing and plans
Paid plans start at $30/month and include:
- 1,000 credits / month
- $0.04 per credit after
- Unlimited seats
- Upload CSV, PDF, and DOCs or connect applications directly
- Automated feedback and customer analytics
- Proactively surfaced customer and product insights
Inari FAQs
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What is Inari?
- Inari is the AI-powered hub for unifying customer feedback, generating product insights, and automating product ops.
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What are the top features of Inari?
- 1. Self-prioritizing product backlog 2. Automated customer feedback analysis 3. AI customer and product insights generation 4. Automated feedback to insight attribution 5. Analytics and reporting
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How does Inari help in prioritizing product backlog?
- Inari automatically highlights useful quotes, categorizes sentiment, generates insights, and prioritizes the product backlog.
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What kind of insights can Inari provide?
- Inari surfaces clusters of customer insights, identifies and monitors crucial trends, and helps act on product opportunities.
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What pricing plans does Inari offer?
- Inari offers Trial, Startup, Growth, and Enterprise plans catering to different team sizes and needs.
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Is Inari compliant with security standards?
- Inari is undergoing compliance review with Vanta and is built with secure providers like AWS, OpenAI, Anthropic, and Stripe.
Get started with Inari
Inari reviews
Aiden Nakamura
March 1, 2025
What do you like most about using Inari?
Inari's automated feedback analysis is a game changer. It saves me countless hours by quickly identifying trends in customer feedback and allowing me to prioritize backlogs effectively. The integration with Jira makes collaboration with my team seamless.
What do you dislike most about using Inari?
The initial setup can be a bit daunting, especially for those who are not tech-savvy. However, once it's up and running, the benefits far outweigh this minor inconvenience.
What problems does Inari help you solve, and how does this benefit you?
Inari helps us tackle the overwhelming amount of customer feedback we receive. By automating the analysis, we can focus more on strategic decisions rather than getting bogged down in data. This ultimately leads to better product development that resonates with our customers.
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Sophia Khan
February 4, 2025
What do you like most about using Inari?
I love how Inari transforms raw customer feedback into actionable insights. The AI-generated suggestions are spot on, and they help us refine our product features according to user needs.
What do you dislike most about using Inari?
Sometimes, the insights can be a bit generic, and I need to dig deeper for specific use cases. However, the overall analysis is still highly useful.
What problems does Inari help you solve, and how does this benefit you?
Inari significantly reduces the time we spend on backlog prioritization. By automating this process, we can launch features faster and keep our customers happier.
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Liam O'Sullivan
January 10, 2025
What do you like most about using Inari?
The platform's security features are impressive. Knowing that our customer data is encrypted gives us peace of mind while using the tool.
What do you dislike most about using Inari?
The learning curve is steep for new users. It took some time for my team to fully grasp all the features available.
What problems does Inari help you solve, and how does this benefit you?
Inari helps us make data-driven decisions by synthesizing large amounts of feedback into clear insights. This capability has improved our product's alignment with customer expectations.
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