Inari

What is Inari?

Inari is an AI-powered feedback analytics platform that automates the process of extracting insights and actionable backlog issues from customer feedback and sales conversations. It helps teams save time by automatically analyzing feedback, identifying trends, and suggesting product opportunities based on customer input. Inari also prioritizes product backlogs and integrates real-time customer insights into the product development process, ultimately aiding in building products that customers love. The platform emphasizes security, privacy, and compliance, ensuring that all data is encrypted and stored securely. Inari's top features include self-prioritizing product backlog, automated customer feedback analysis, AI-generated insights, automated feedback attribution, and various analytics and reporting tools. Pricing options range from a free trial to plans tailored for startups, growth-stage companies, and enterprises, with features such as automated feedback analysis, enriched backlog prioritization, and integration with project management tools like Jira and GitHub.

Who created Inari?

Inari was founded by a group of individuals, including Dale Everett, Dennis Laguman, Willy Huang, Steven Harries, Eric Feng, and Kevin Li. The company focuses on providing an AI-powered platform for automating feedback analysis, generating customer and product insights, and streamlining product operations. Inari's key features include self-prioritizing product backlogs, automated customer feedback analysis, AI-driven insights generation, automated feedback attribution, and analytics/reporting capabilities.

What is Inari used for?

• Integrate real-time customer insights in product development process
• Automate feedback analysis
• Automate insight generation
• Automate backlog prioritization
• Automate monotonous tasks
• Connect customer data sources easily
• Uncover product opportunities
• Highlight useful quotes
• Categorize sentiment
• Prioritize product backlog

Who is Inari for?

• Group PM at Faire
• UX Research Lead at Binance
• Senior PM at Gusto
• VP of Product at Metopio
• Product Lead at Dapper Labs
• Product Lead at Canary
• Group PM
• UX Research Lead
• Senior PM
• VP of Product
• Product Lead

How to use Inari?

To use Inari effectively, follow these steps:

1. Connect Data Sources: Easily connect customer data sources or upload unstructured documents and CSVs.

2. Automated Feedback Analysis: Let Inari automatically analyze feedback and generate valuable insights for your team.

3. Backlog Prioritization: Utilize the self-prioritizing product backlog feature to efficiently manage and prioritize tasks.

4. Customer Insights Generation: Benefit from AI-powered customer insights generation to identify product opportunities.

5. Pricing Plans: Choose a suitable plan based on your team's needs, ranging from free trials to enterprise-level solutions.

6. Security Measures: Rest assured with Inari's secure platform, including SOC 2 compliance and robust data safeguards.

7. Continuous Improvement: As you onboard the tool, track metrics like hours saved, costs reduced, and NPS improvements.

8. Upgrade Options: Consider upgrading your plan as your team grows and your need for automating product operations increases.

By following these steps, you can leverage Inari's AI-powered capabilities to streamline feedback analysis, gain valuable insights, and enhance your product development process efficiently.