I loved the idea of not waiting on hold.
It never connected me when the representative was finally available. I wasted more time than if I had just waited.
It aims to solve the problem of long wait times, but in my experience, it failed to deliver.
I found it helpful when making appointments that typically involve long waits.
It can struggle with certain automated systems that have complex options.
It allows me to handle other things while waiting, which is especially beneficial for my busy lifestyle.
The convenience of not having to listen to hold music for hours is a game changer. It really frees up my time.
Sometimes the AI struggles with complicated phone menus, which can be frustrating.
It helps reduce the stress of dealing with customer service, which benefits my overall productivity.
It does save time on some calls when it works properly.
The inconsistency in performance is quite frustrating. Sometimes it works perfectly, and other times it fails completely.
It helps manage my time better, but I often find myself double-checking if it’s still connected.
The concept saves me time, especially for calls that I know will take a while.
It can be a little tricky to set up the initial call with the right information.
It allows me to focus on other tasks while waiting, which is a significant boost to my productivity.
I like that it can save time when I need to make multiple calls.
The AI often gets confused with different options during the call and doesn't always connect me.
It helps in managing the tediousness of customer service calls, but the implementation needs significant work.
I appreciate the concept of the tool. It’s a great idea to have an AI handle the annoying task of waiting on hold.
Unfortunately, it didn't perform as expected. The AI often got stuck in phone trees and didn't connect me when a representative was available.
It aims to save time during calls, but in my experience, it just added more frustration than it alleviated.
I like that it can schedule call-backs, which is convenient for busy schedules.
The waiting times were not significantly reduced, and sometimes the AI would disconnect unexpectedly.
It helps manage time better when dealing with customer service, but the execution needs improvement.
I liked that it could potentially save time on calls.
The AI often hangs up before connecting me to a representative, which is very frustrating.
It helps with managing the phone call experience, but I often worry if it will actually connect me.
I found it useful for certain calls where I know I’ll be on hold for a long time.
Sometimes the AI would hang up on me during the call. It needs more reliability.
It helps me multitask while waiting for calls, but I wish it worked more consistently.
I liked the idea of the service, but that's about it.
It rarely connected me when a representative became available, wasting a lot of my time.
It claims to solve the problem of long wait times, but in reality, it just adds more hassle.
Fireflies AI automates workflows with voice transcription, meeting summaries, action tracking, and enterprise-grade security.