Hatchet

What is Hatchet?

Hatchet is an AI tool developed to improve incident response procedures by serving as a supportive partner for on-call engineers. It aids in triaging, investigating, and implementing fixes to expedite the resolution of incidents. The tool reads logs, communication channels, and code to provide active suggestions for code corrections. Hatchet can be seamlessly integrated into various systems by calling it at the entry point and directing it to the service's log file. Data security is a key feature of Hatchet, operating with a self-hosted solution that ensures all data training is conducted on-premises. The tool prioritizes the security of user data, employing Code Llama 2 to address security issues, and operates without telemetry within the user's Virtual Private Cloud (VPC). Hatchet is particularly suitable for tier-1 services, focusing on aiding Series B to Series D companies facing critical service challenges with noisy on-call environments. By assisting on-call engineers in streamlining their workflows, Hatchet aims to enhance efficiency, reduce the impact of incidents, and potentially prevent financial losses. Those interested in Hatchet can sign up for early access or contact the team directly for further information.

Who created Hatchet?

Hatchet was created to optimize incident response processes, providing AI-powered assistance for triage, investigation, and deployment of fixes. It was founded by a team of engineers and launched on September 13, 2023. The company behind Hatchet focuses on enhancing incident resolution for tier-1 services, especially in Series B - D companies. The tool prioritizes data security through self-hosted deployments and operates without telemetry, ensuring all processing occurs within the user's VPC.

What is Hatchet used for?

• Automatically triaging and investigating incidents for on-call engineers
• Accelerating incident resolution
• Securely deploying internally and externally
• Ensuring data protection through self-hosted deployments
• Providing permissions, audit trails, SSO, and version control
• Reading logs, communication channels, and code to suggest code fixes
• Integrating with existing alerting systems
• Catering to Series B - D companies dealing with critical services and noisy on-call environments
• Optimizing workflows of on-call engineers
• Saving time, minimizing the impact of incidents, and potentially preventing financial losses
• Hatchet serves as a copilot, assisting with triage, investigation, and deployment of fixes to accelerate incident resolution.
• Hatchet allows on-call engineers to 10x their workflows by automatically triaging & investigating incidents, ultimately leading to a PR if necessary.
• Hatchet specializes in tier-1 services, particularly at Series B - D companies dealing with critical services and noisy on-call environments.
• It actively suggests potential code fixes by reading logs, communication channels, and code.
• Hatchet can be integrated into any system by calling it in the entrypoint and pointing it to the service's log file.
• Users can securely deploy internally and externally with Hatchet, ensuring data protection through self-hosted deployments, permissions, audit trails, SSO, and version control.
• Hatchet operates without telemetry, functioning entirely within the user's VPC.
• Hatchet caters to Series B - D companies by enabling on-call engineers to optimize their workflows and minimize the impact of incidents.
• Hatchet is suitable for those working on critical services with noisy on-call environments.
• Hatchet aids in saving time, minimizing the impact of incidents, and potentially preventing financial losses.
• Enhancing incident response processes
• Assisting with triage, investigation, and deployment of fixes
• Actively suggesting potential code fixes based on logs, communication channels, and code
• Integrating with existing alerting systems easily
• Operating with self-hosted solution for data training, utilizing Code Llama 2 for security, and having zero telemetry

Who is Hatchet for?

• On-call engineers for tier-1 services
• Engineers
• On-call engineers

How to use Hatchet?

To use Hatchet effectively, follow these steps:

1. Understanding Hatchet: Hatchet is an AI tool that assists with incident response by reading logs, communication channels, and code to suggest fixes for issues promptly.

2. Integration: Easily integrate Hatchet into your system by calling it in the entry point and directing it to the service's log file.

3. Data Security: Ensure data security by utilizing Hatchet's self-hosted solution, where all training occurs on-premises. The tool operates without telemetry, functioning entirely within your Virtual Private Cloud (VPC).

4. Workflow Optimization: Hatchet specializes in tier-1 services and is ideal for Series B - D companies dealing with critical services and noisy on-call environments. It enables on-call engineers to enhance their workflows significantly.

5. Benefits: On-call engineers using Hatchet can quickly triage and investigate incidents, potentially preventing financial losses associated with prolonged downtime.

6. Contact and Access: Sign up for early access or directly contact the Hatchet team for further inquiries.

By following these steps, you can leverage Hatchet to streamline your incident response process, save time, and improve the efficiency of your on-call operations.