Important Notice: April 2025 data is delayed — the latest shown is up to March 2025. Our data provider revised past data, so some inconsistencies may appear. We’re updating everything and will publish April data soon. Thanks for your patience!

Gladly

4.17

Gladly offers AI-powered personalized self-service, handling transactions and queries to improve customer service efficiency.

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Gladly Web Traffic statistics March, 2025

Declined in all categories

#714 -189

Global Rank

Position of this tool among all analyzed AI tools based on total visits, with #1 being the most visited AI tool globally.

#314 -110

US Rank

Position of this tool among all analyzed AI tools based on visits from the United States.

#19 -3

Customer Service Tools Rank

Position of this tool within its specific category (Customer Service Tools), based on total visits.

-43.13% MoM Decline

485.00K -367.80K

Total Visits

Total number of visits this tool received during the selected month, with the absolute change from previous month.

was 852.80K

51.80K +7.30K

Unique Visits

Number of different users who visited this tool during the selected month, with the absolute change from previous month.

was 44.50K

-0.01% Share Decline

0.00% -0.01%

Global Market Share

Percentage of all AI tool visits across our directory that went to this specific tool.

was 0.01%

0.76% -0.72%

Customer Service Tools Market Share

Percentage of all Customer Service Tools category visits that went to this specific tool.

was 1.48%

Gender Distribution

Breakdown of tool usage between male and female users during the selected period.

58%

Male Users

42%

Female Users

Device Distribution

Breakdown of visits to this tool by device type (mobile vs desktop).

Mobile users

99%

Desktop users

Duration & Bounce Rate

Average time users spend on the tool per session and the percentage of users who leave after viewing only one page.

01:00:12 min

Average duration

31%

Bounce Rate

Gladly Traffic Trends

Historical view of this tool's visit patterns over the past 12 months, showing both total visits and unique visitors over time.

Month	Page Visits
Apr	888.90K
May	760.90K
Jun	677.60K
Jul	743.70K
Aug	638.20K
Sep	680.80K
Oct	632.30K
Nov	762.90K
Dec	1.20M
Jan	681.20K
Feb	852.80K
Mar	485.00K

Gladly Competitor comparison

Comparative view of monthly visit trends among similar AI tools in the same category, helping understand how this tool performs against its main competitors over time.

Month	Page Visits
Apr	888.90K
May	760.90K
Jun	677.60K
Jul	743.70K
Aug	638.20K
Sep	680.80K
Oct	632.30K
Nov	762.90K
Dec	1.20M
Jan	681.20K
Feb	852.80K
Mar	485.00K

Gladly Web Traffic by Country

Overview of the top 5 countries visiting this AI tool, ranked by total visit volume.

Location

Country where the AI tool visits originated from.

Traffic

Total number of visits from this country during the selected month, with the change from previous month shown below.

Percentage of global AI tool visits that came from this country.

United States

328.25K -248.50K

67.68%

Saint Lucia

58.39K -96.13K

12.04%

Philippines

58.35K -14.57K

12.03%

South Korea

12.03K +7.51K

2.48%

Laos

5.82K +5.82K

1.20%

Gladly Visits by Traffic Source

Breakdown of how users are finding and accessing this AI tool, showing the distribution of traffic across different channels.

Source Channel or method through which users reached this tool (e.g., Direct, Organic Search, Referral).	Traffic Number of visits from each traffic source during the selected time period.	Share Percentage of total visits that came through each traffic source, showing which channels drive the most traffic to this tool.
Direct	378.20K	78.00%

Referral	92.00K	19.00%

Organic search	12.08K	2.00%

Organic social	1.80K	0.00%

Paid social	0	0.00%

Mail	146.00	0.00%

Paid search	437.00	0.00%

Display ads	340.00	0.00%

Our Methodology

Our AI industry web traffic analysis is based on estimated data from reliable sources such as SEMrush and Ahrefs. We track 10,500+ AI tools across 171 categories, updating data every month. We analyze total visits, unique visits, user demographics, and more across the categories to provide insights into the AI industry’s size, trends, and top performers.

Unique visits represent cumulative monthly counts, meaning returning users in different months are counted again. The total unique visits for all tools combined do not represent distinct individuals due to user overlap across multiple AI tools. For a closer estimate of the AI industry's audience size, refer to the latest month's unique visit count.

Read our complete data analysis methodology

Explore global AI statistics and trends