Fluency AI is a process platform that automates the documentation of standard operating procedures (SOPs), internal guides, and compliance materials within a business. It centralizes and manages processes, enhances efficiency, and ensures compliance with industry standards. Users can easily record processes, and Fluency's AI automatically generates detailed step-by-step documentation, saving time and effort. It offers features like process vault storage, automated style guides, and audit views to secure documentation, ensure compliance, and maintain company branding. Fluency is designed to make automation accessible to non-technical users across various industries, enabling them to achieve process excellence with minimal setup required.
Fluency AI was founded in Melbourne, Australia. The company was created by a team based out of Melbourne and Sydney. The team is guided by core values such as customer obsession, high performance, and the belief that execution is crucial. Fluency AI aims to make automation accessible to all businesses, starting with streamlining documentation processes. The platform offers features like automated process documentation, process vault storage, and AI assistance for onboarding and troubleshooting.
To use Fluency AI, follow these steps:
Automated Process Documentation: Record your business processes, and Fluency's AI will automatically generate detailed step-by-step documentation.
Organisation Controls: Structure processes with team, project, and tag-based organization for better oversight.
Process Vault: Centralize and secure documentation with industry-leading security features and easy export options.
Audit View: Simplify compliance with streamlined workflow organization for certifications like SOC2 and ISO.
AI Assistant: Utilize the AI assistant for onboarding and troubleshooting, providing guidance through processes.
Integration: Integrate Fluency with other tools and systems for seamless process management across functions.
Training and Support: Access comprehensive support, including demo videos and customer service assistance for easy onboarding.
Pricing: Fluency plans are charged per user, with options for Free Trial, Pro, Business, and Enterprise plans tailored to different user needs.
Fluency streamlines SOPs, compliance, and guides automation for businesses of any size, offering a user-friendly, AI-driven platform for efficient process management.
I appreciate the automation of SOP documentation, which saves my team a lot of time.
The interface can be quite clunky at times, making it difficult to navigate through various features.
It helps streamline our documentation process, but the lack of intuitive design can be frustrating.
The automated style guides feature is a game changer for maintaining consistency across our documents.
Sometimes the AI-generated content needs fine-tuning to align with our specific protocols.
It significantly reduces the time spent on documentation, allowing us to focus on more critical tasks.
I like the concept of automating SOP documentation; it's what attracted me to the tool.
The performance is sluggish, which hampers productivity, especially when dealing with larger documentation.
While it helps with compliance, the overall user experience needs improvement to really see the benefits.