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Fireflies AI

Fireflies AI automates workflows with voice transcription, meeting summaries, action tracking, and enterprise-grade security.
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Fireflies AI

What is Fireflies AI?

Fireflies Ai is a tool designed to transform conversations into actions through a voice assistant and transcription tools that automate team workflows. It offers features like meeting summaries, action item tracking, topic tracking, and speaker talk-time analysis. Fireflies Ai is committed to enterprise-grade security with encryption, security logging, GDPR compliance, and HIPAA compliance for healthcare organizations. It caters to individuals, small teams, fast-growing businesses, and large enterprises with flexible pricing plans and additional services like Ask Fred and AI Apps for extracting information from meetings.

Who created Fireflies AI?

Fireflies AI was created by Krish Ramineni and Sam Udotong. Krish Ramineni serves as the Co-Founder & CEO, while Sam Udotong is the Co-Founder & CTO. The company is a global startup with a team consisting of talent from prestigious institutions like MIT, Microsoft, and Mozilla, among others. Fireflies AI has garnered support from various investors and notable individuals in the tech industry.

What is Fireflies AI used for?

  • Automatic meeting notes generation
  • Transcription and summarization of meetings across various platforms
  • AI-powered search to find specific information in meetings
  • Collaboration features like comments, pins, and reactions in conversations
  • Analyzing meetings using conversation intelligence (tracking speaker talk time, sentiment, etc.)
  • Measure performance and improve sales, recruiting, and internal processes
  • Automating workflows from meetings (e.g., filling out CRM, creating tasks)
  • Creating a real-time knowledge base for the team from voice conversations
  • Capturing and transcribing meetings in various ways (e.g., using video, audio files)
  • Integrating and automating workflows by logging meeting notes, transcripts, and recordings in CRM and collaboration apps
  • Automatic meeting notes, action items, & transcripts
  • Transcribing & summarizing meetings across various platforms
  • AI-powered search for finding information
  • Collaboration features like comments, pins, and reactions
  • Analyzing meetings using conversation intelligence
  • Automating workflows from meetings, including CRM logging and task creation
  • Creating a real-time knowledge base for teams
  • Customizing privacy controls for meeting information
  • Capturing and transcribing meetings in multiple ways
  • Enterprise-grade security measures
  • Automatically create tasks in Asana, Trello, and Monday.com by using voice commands during meetings
  • Instantly share meeting recaps to Slack, Notion, Google Docs, and other collaboration apps
  • Create a real-time knowledge base from voice conversations
  • Organize meeting recaps by department for quick information retrieval
  • Set custom privacy controls for meeting information
  • Capture & transcribe meetings in multiple ways
  • Automate workflows from meetings
  • Log meeting notes, transcripts, and recordings in CRM and collaboration apps
  • Collaborate with team members by adding comments, pins, and reactions to specific parts of conversations
  • Transcribe & Summarize meetings across various platforms
  • Collaborate with co-workers by adding comments and reactions to conversations
  • Analyze meetings using conversation intelligence to track speaker talk time and sentiment
  • Automate workflows by letting Fireflies fill out CRM and create tasks with voice commands
  • Create a real-time knowledge base for the team by organizing conversations
  • Leave comments and reactions at different parts of calls and save memorable moments as soundbites
  • Organize meeting recaps by department, team, or project and track speaker talk time
  • Create a real-time knowledge base for the entire team from voice conversations
  • Ensure custom privacy controls for meeting visibility
  • Capture and transcribe meetings in multiple ways
  • Automate workflows from meetings, such as filling out CRM logs and creating tasks with voice commands
  • Log meeting notes, transcripts, and recordings in CRM and collaboration apps like Salesforce, HubSpot, Slack, and Zapier
  • Collaborate with coworkers by adding comments, pins, and reactions to specific parts of conversations

Who is Fireflies AI for?

  • Knowledge workers
  • Sales professionals
  • Recruiters
  • Internal teams
  • Customer service representatives
  • Knowledge worker
  • Salesperson
  • Recruiter
  • Internal processes manager
  • Team admins
  • Internal processes managers

How to use Fireflies AI?

To use Fire Flies AI effectively, follow these steps:

  1. Get Started: Sign up and invite Fireflies.ai Notetaker to your meetings or have it auto-join calls on your calendar. You can also upload audio and video files for transcription using AI technology.

  2. Capture & Transcribe: Utilize Fireflies.ai to transcribe meetings in multiple ways, including through native integrations to dialers, using the API, or uploading files for instant transcription with AI-powered meeting summaries.

  3. Enhance Workflow: Integrate Fireflies.ai with Chrome extension to automatically capture Google Meet calls and videos, allowing you to log meeting notes, transcripts, and recordings in your CRM and collaboration apps.

  4. Collaborate & Analyze: Add comments, pins, reactions to conversations, create soundbites, and share meeting notes with your team through popular apps like Slack, Notion, and more. Analyze meetings using conversation intelligence to track key metrics and improve processes.

  5. Enhanced Features: Fireflies.ai for enterprise offers additional features like custom speech models, single sign-on, AI Filters, Topic Tracker, and enterprise-grade security measures.

  6. Customization & Support: Pro & Business plan users can customize the Fireflies Notetaker Bot name. Reach out to Fireflies.ai for volume discounts, additional add-ons, and customization options tailored to your organization's needs.

  7. Security Measures: Fireflies.ai ensures high levels of security with 256-bit AES encryption at rest and SSL/TLS encryption in transit. It complies with regulatory requirements like SOC 2 and GDPR, prioritizing data privacy and security.

By following these steps, you can leverage Fire Flies AI to streamline your meetings, enhance collaboration, and extract valuable insights from your conversations efficiently.

For more details, you can refer to the Fire Flies AI user guide provided in the uploaded files.

Pros
  • Includes conversation intelligence and team insights feature
  • Automates workflows by filling out CRM, creating tasks, and sharing meeting recaps.
  • Records and transcribes meetings on Zoom and Google Meet
  • Minimizes the need for additional calls with customers
  • Analyzes what customers actually need
  • Automatically captures Google Meet calls and videos
  • Instantly transcribes audio and video files
  • Allows for easy organization and retrieval of meeting recaps
  • Provides a self-updating knowledge base from voice conversations
  • Offers custom privacy controls
  • Helps stay organized and efficient
  • Has flexible plans for all teams including free option
  • Offers advanced features like AI apps, smart search filters, keywords and topic tracking
  • Provides CRM, Zapier, Slack integrations
  • Automatically captures Google Meet calls with a Chrome extension.
Cons
  • Missing features such as custom speech models in the lower tiers
  • No mention of specific user groups options or functionalities
  • Missing information on the API access and its capabilities
  • The pricing may not justify the value for money compared to other AI tools in the same industry
  • Lack of customized data retention in the Pro and Business tiers
  • No onboarding program and dedicated account manager for Pro and Business tiers
  • Limited storage capacity for Free and Pro tiers
  • Missing features such as single sign-on (SSO), enterprise-wide admin panel, and dedicated support in the lower tiers
  • Limited API access for Free and Pro tiers
  • Lack of HIPAA compliance in the Free and Pro tiers
  • Inability to customize the Fireflies Notetaker bot name in the Free tier
  • May not offer advanced team features like private channels and video recording in the Free and Pro tiers
  • Limited details on analytics features for team insights
  • Custom data retention only available in Enterprise plan
  • No information provided about the effectiveness of the AI in accurately transcribing meetings

Fireflies AI Pricing and plans

Paid plans start at $10/month and include:

  • Unlimited transcription
  • Unlimited AI Summaries
  • 8,000 mins of storage/seat
  • AI Apps
  • Download transcripts & recordings
  • Smart search filters

Fireflies AI FAQs

What is counted as a seat?
Any teammate added in the Fireflies workspace is counted as a seat. Teammates are invited from the team invite panel. Individual meeting recap links can be shared with participants or other users without adding them to the team.
What are my monthly transcription credits?
Pro & Business tier users have access to meeting & audio file transcription with no rate limits on the meeting bot or chrome extension on a monthly basis. Certain features such as API, Dialers, and bulk file uploads have rate limits.
What languages do you support for transcription?
Currently, Fireflies primarily supports English and also offers support for Spanish, French, Portuguese, Italian, and 69+ other languages in beta.
Can I sign up without using my calendar?
Sign in is currently possible only via Google Auth or Outlook Auth.
Do you offer volume discounts?
Yes, volume discounts are available, and customers buying a plan for more than 50 members can contact Fireflies for more information.
What's the difference between the Free tier & Premium Tiers?
The Pro & Business tiers offer more transcription credits and advanced exporting capabilities. Premium tiers provide access to App & CRM integrations, API access, analytics, private channels, video recording, and other advanced features.
How secure is Fireflies?
Fireflies encrypts data at rest and in transit using 256-bit AES encryption. The database is hosted in a virtual private cloud, and the platform complies with SOC 2 and GDPR, adhering to high regulatory standards.
Can I customize the Fireflies Notetaker bot name?
Pro & Business plan users can purchase an add-on to customize the Fireflies Notetaker Bot name.

Get started with Fireflies AI

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