Edesk logo

Edesk

eDesk is a customer support platform that enhances service management with helpful resources and integration options.
Visit website
Share this

Edesk Web Traffic statistics February, 2025

Declined in all categories
#673 -94
Global Rank
Position of this tool among all analyzed AI tools based on total visits, with #1 being the most visited AI tool globally.
#1413 -549
US Rank
Position of this tool among all analyzed AI tools based on visits from the United States.
#17 -1
Customer Service Tools Rank
Position of this tool within its specific category (Customer Service Tools), based on total visits.
-18.87% MoM Decline
530.00K -123.30K
Total Visits
Total number of visits this tool received during the selected month, with the absolute change from previous month.
was 653.30K
32.20K -63.00K
Unique Visits
Number of different users who visited this tool during the selected month, with the absolute change from previous month.
was 95.20K
-0.01% Share Decline
0.00% -0.01%
Global Market Share
Percentage of all AI tool visits across our directory that went to this specific tool.
was 0.01%
0.86% -0.17%
Customer Service Tools Market Share
Percentage of all Customer Service Tools category visits that went to this specific tool.
was 1.03%

Gender Distribution

Breakdown of tool usage between male and female users during the selected period.
56%
Male Users
44%
Female Users

Device Distribution

Breakdown of visits to this tool by device type (mobile vs desktop).
0%
Mobile users
100%
Desktop users

Duration & Bounce Rate

Average time users spend on the tool per session and the percentage of users who leave after viewing only one page.
33:37 min
Average duration
19%
Bounce Rate

Edesk Traffic Trends

Historical view of this tool's visit patterns over the past 12 months, showing both total visits and unique visitors over time.
Month Page Visits
Mar 521.10K
Apr 476.10K
May 756.70K
Jun 608.90K
Jul 476.20K
Aug 541.10K
Sep 703.20K
Oct 620.30K
Nov 328.20K
Dec 481.40K
Jan 653.30K
Feb 530.00K

Edesk Competitor comparison

Comparative view of monthly visit trends among similar AI tools in the same category, helping understand how this tool performs against its main competitors over time.
Month Page Visits
Mar 521.10K
Apr 476.10K
May 756.70K
Jun 608.90K
Jul 476.20K
Aug 541.10K
Sep 703.20K
Oct 620.30K
Nov 328.20K
Dec 481.40K
Jan 653.30K
Feb 530.00K

Edesk Web Traffic by Country

Overview of the top 5 countries visiting this AI tool, ranked by total visit volume.
Location
Country where the AI tool visits originated from.
Traffic
Total number of visits from this country during the selected month, with the change from previous month shown below.
Share
Percentage of global AI tool visits that came from this country.
United Kingdom United Kingdom
341.53K +189.25K
64.44%
Philippines Philippines
86.81K +44.02K
16.38%
Germany Germany
24.06K -70.86K
4.54%
United States United States
20.09K -31.92K
3.79%
Lithuania Lithuania
10.76K +829.00
2.03%

Edesk Visits by Traffic Source

Breakdown of how users are finding and accessing this AI tool, showing the distribution of traffic across different channels.
Source
Channel or method through which users reached this tool (e.g., Direct, Organic Search, Referral).
Traffic
Number of visits from each traffic source during the selected time period.
Share
Percentage of total visits that came through each traffic source, showing which channels drive the most traffic to this tool.
Direct 411.76K 78.00%
Referral 94.60K 18.00%
Organic search 14.20K 3.00%
Organic social 4.56K 1.00%
Paid social 477.00 0.00%
Mail 2.23K 0.00%
Paid search 1.96K 0.00%
Display ads 212.00 0.00%

Our Methodology

Our AI industry web traffic analysis is based on estimated data from reliable sources such as SEMrush and Ahrefs. We track 10,500+ AI tools across 171 categories, updating data every month. We analyze total visits, unique visits, user demographics, and more across the categories to provide insights into the AI industry’s size, trends, and top performers.

Unique visits represent cumulative monthly counts, meaning returning users in different months are counted again. The total unique visits for all tools combined do not represent distinct individuals due to user overlap across multiple AI tools. For a closer estimate of the AI industry's audience size, refer to the latest month's unique visit count.

Read our complete data analysis methodology

Edesk alternatives

Tawk is a free platform that centralizes communication and customer service features like live chat and ticketing.

Klaviyo SMS Assistant creates rich customer profiles and uses AI for targeted marketing and accurate conversion tracking.

Voyado is a customer experience platform that boosts revenue through personalized recommendations and automated marketing campaigns.

Dialpad unifies business communications, automates tasks, and enhances productivity with AI-driven insights and features.

Gorgias automates and streamlines customer support for e-commerce, enhancing efficiency across multiple channels with AI-driven tools.