Deepform
3.20
0
Deepform captures and organizes customer feedback, enabling product teams to prioritize features based on user input.
What is Deepform?
Deepform is a customer feedback portal software that enables software teams to capture, organize, and analyze product feedback in one place. It provides a platform for customers to share ideas, vote on features, and engage in discussions, helping teams build products that their customers love. The software works through a customer-facing portal where customers can submit ideas, vote on existing ideas, and comment on them. The software team can then review this feedback, decide on the next steps, and keep customers informed about the status of various feature ideas. Deepform helps teams understand customer needs and preferences by analyzing feedback, votes, and discussions, enabling the identification of trends, popular requests, and areas for improvement to guide product development and prioritize features effectively. Sharing the Deepform portal with customers is straightforward as it provides a unique link that can be shared via email, social media, or embedded into websites or apps, allowing anyone to participate in the feedback process. The software also emphasizes data privacy, handles feedback from multiple customers simultaneously, and is designed to be user-friendly without requiring technical expertise.
Who created Deepform?
Deepform was created by an undisclosed founder and was launched on June 7, 2023. The company focuses on customer feedback portal software that helps software teams capture, organize, and analyze product feedback in one place. It aims to assist teams in building products that customers love by providing a platform for sharing ideas, voting on features, and engaging in discussions.
What is Deepform used for?
- Capture, organize, and analyze product feedback from customers
- Enable customers to share ideas, vote on features, and engage in discussions
- Understand customer needs and preferences through feedback analysis
- Identify trends, popular requests, and areas for improvement
- Prioritize features for product development based on feedback
- Share unique portal link with customers to participate in the feedback process
- Handle feedback from multiple customers simultaneously
- Ensure data privacy in user interactions
- No technical knowledge required for setup and usage
- Build products that customers love by leveraging customer feedback
- Capture product feedback
- Organize product feedback
- Analyze product feedback
- Build products based on customer feedback
- Provide a platform for customers to share ideas
- Allow customers to vote on features
- Enable customers to engage in discussions
- Understand customer needs and preferences
- Identify trends in feedback
- Prioritize product features for maximum impact
Who is Deepform for?
- Software teams
How to use Deepform?
To use Deepform, follow these steps:
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Set Up Your Deepform Portal:
- Create an account on Deepform and set up your portal.
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Share the Portal Link:
- Once your portal is ready, you'll receive a unique link. Share this link with your customers via email, social media, or embed it on your website or app for customer feedback.
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Collect Feedback:
- Customers can submit ideas, vote on existing ideas, and comment through the portal.
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Review and Analyze Feedback:
- The software team can review the feedback, decide on next steps, and keep customers informed about the status of various feature ideas.
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Gain Valuable Insights:
- Deepform helps in understanding customer needs and preferences by analyzing feedback, votes, and discussions to identify trends and popular requests.
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Prioritize Features:
- Utilize the insights gained to prioritize features for product development based on customer preferences.
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Data Privacy Measures:
- Deepform ensures data privacy by conducting user interactions in a secure environment and adhering to strict data privacy standards.
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Multiple Customer Feedback Handling:
- Deepform is designed to handle feedback from multiple customers simultaneously, allowing for a wide range of insights.
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No Technical Expertise Required:
- Deepform is user-friendly and does not require any technical expertise. Simply set up your portal and invite customers to participate; the platform handles the rest efficiently.
By following these steps, you can effectively use Deepform to capture, organize, and analyze product feedback to improve customer satisfaction and product development processes.
Pros
- Deepform offers tailored solutions for enterprise needs, including complete customization and dedicated support.
- Easy to set up the portal and invite customers to participate
- Provides tailored solutions for enterprise needs
- Deepform helps teams build products that customers love by providing a platform for sharing ideas and voting on features.
- Deepform provides valuable insights into customer needs and preferences through feedback analysis.
- Easy sharing of the Deepform portal with customers via unique links for participation.
- Ensures data privacy with secure user interactions and strict data privacy standards.
- Designed to handle feedback from multiple customers simultaneously, ensuring every voice is heard.
- No technical expertise required to use Deepform; user-friendly platform for setting up portals and inviting customers.
- Can keep customers informed about the status of various feature ideas
Cons
- No specific cons mentioned in the provided Deepform documentation.
Deepform Pricing and plans
Paid plans start at £49/month and include:
- Up to 5 feedback portals
- Unlimited A.I. messages to customers
- Unlimited feature suggestions and votes
- 24-hour support response time
- Start 14 day free trial
- Tailored solutions for your organisation's unique needs
Deepform FAQs
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What is Deepform?
- Deepform is a customer feedback portal software that allows software teams to capture, organize, and analyze product feedback in one place. It helps teams build products that their customers love by providing a platform for customers to share ideas, vote on features, and engage in discussions.
-
How does Deepform work?
- Deepform provides a customer-facing portal where customers can submit ideas, vote on existing ideas, and comment on them. The software team can then review this feedback, decide on the next steps, and keep customers informed about the status of various feature ideas.
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What kind of insights can Deepform provide?
- Deepform helps you understand what your customers want from your product. By analyzing the feedback, votes, and discussions, you can identify trends, popular requests, and areas of improvement. This can guide your product development and help you prioritize features that will have the most impact.
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How do I share the Deepform portal with my customers?
- Once you've set up your Deepform portal, you'll be given a unique link which can be shared with your customers via email, social media, or embedded into your website or app. Anyone who clicks the link can participate in the feedback process.
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What measures does Deepform take to ensure data privacy?
- At Deepform, all user interactions are conducted in a secure environment and strict data privacy standards are adhered to ensure the confidentiality and integrity of data.
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Can Deepform handle feedback from multiple customers at the same time?
- Absolutely! Deepform is designed to handle feedback from many customers simultaneously, allowing you to gather a wide range of insights and ensuring that every customer's voice can be heard.
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Do I need any technical knowledge to use Deepform?
- No, Deepform is user-friendly and does not require any technical expertise. Setting up the portal and inviting customers to participate is all that is needed, and the platform takes care of the rest.
Get started with Deepform
Deepform reviews
Liam O'Sullivan
January 14, 2025
What do you like most about using Deepform?
I appreciate the idea submission feature that allows my team to gather feedback directly from users.
What do you dislike most about using Deepform?
The interface feels a bit clunky and could use a modern redesign for better navigation.
What problems does Deepform help you solve, and how does this benefit you?
Deepform helps in collecting customer feedback efficiently, but the analysis tools could be more robust for better insights.
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Akira Fujimoto
November 18, 2024
What do you like most about using Deepform?
I like the ability to engage with users and track feature votes.
What do you dislike most about using Deepform?
The lack of integration with other tools I use makes it less convenient.
What problems does Deepform help you solve, and how does this benefit you?
It captures feedback, but without integrations, it becomes a standalone tool that adds extra steps to my workflow.
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Sofia Petrova
December 9, 2024
What do you like most about using Deepform?
The voting system is effective, allowing us to gauge user interest in specific features quickly.
What do you dislike most about using Deepform?
Sometimes, the notifications can be overwhelming, making it hard to keep track of important updates.
What problems does Deepform help you solve, and how does this benefit you?
It streamlines our feedback process and helps prioritize developments based on real user input.
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