What is Deepform?
Deepform is a customer feedback portal software that enables software teams to capture, organize, and analyze product feedback in one place. It provides a platform for customers to share ideas, vote on features, and engage in discussions, helping teams build products that their customers love. The software works through a customer-facing portal where customers can submit ideas, vote on existing ideas, and comment on them. The software team can then review this feedback, decide on the next steps, and keep customers informed about the status of various feature ideas. Deepform helps teams understand customer needs and preferences by analyzing feedback, votes, and discussions, enabling the identification of trends, popular requests, and areas for improvement to guide product development and prioritize features effectively. Sharing the Deepform portal with customers is straightforward as it provides a unique link that can be shared via email, social media, or embedded into websites or apps, allowing anyone to participate in the feedback process. The software also emphasizes data privacy, handles feedback from multiple customers simultaneously, and is designed to be user-friendly without requiring technical expertise.
Who created Deepform?
Deepform was created by an undisclosed founder and was launched on June 7, 2023. The company focuses on customer feedback portal software that helps software teams capture, organize, and analyze product feedback in one place. It aims to assist teams in building products that customers love by providing a platform for sharing ideas, voting on features, and engaging in discussions.
What is Deepform used for?
- Capture, organize, and analyze product feedback from customers
- Enable customers to share ideas, vote on features, and engage in discussions
- Understand customer needs and preferences through feedback analysis
- Identify trends, popular requests, and areas for improvement
- Prioritize features for product development based on feedback
- Share unique portal link with customers to participate in the feedback process
- Handle feedback from multiple customers simultaneously
- Ensure data privacy in user interactions
- No technical knowledge required for setup and usage
- Build products that customers love by leveraging customer feedback
- Capture product feedback
- Organize product feedback
- Analyze product feedback
- Build products based on customer feedback
- Provide a platform for customers to share ideas
- Allow customers to vote on features
- Enable customers to engage in discussions
- Understand customer needs and preferences
- Identify trends in feedback
- Prioritize product features for maximum impact
Who is Deepform for?
How to use Deepform?
To use Deepform, follow these steps:
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Set Up Your Deepform Portal:
- Create an account on Deepform and set up your portal.
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Share the Portal Link:
- Once your portal is ready, you'll receive a unique link. Share this link with your customers via email, social media, or embed it on your website or app for customer feedback.
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Collect Feedback:
- Customers can submit ideas, vote on existing ideas, and comment through the portal.
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Review and Analyze Feedback:
- The software team can review the feedback, decide on next steps, and keep customers informed about the status of various feature ideas.
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Gain Valuable Insights:
- Deepform helps in understanding customer needs and preferences by analyzing feedback, votes, and discussions to identify trends and popular requests.
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Prioritize Features:
- Utilize the insights gained to prioritize features for product development based on customer preferences.
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Data Privacy Measures:
- Deepform ensures data privacy by conducting user interactions in a secure environment and adhering to strict data privacy standards.
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Multiple Customer Feedback Handling:
- Deepform is designed to handle feedback from multiple customers simultaneously, allowing for a wide range of insights.
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No Technical Expertise Required:
- Deepform is user-friendly and does not require any technical expertise. Simply set up your portal and invite customers to participate; the platform handles the rest efficiently.
By following these steps, you can effectively use Deepform to capture, organize, and analyze product feedback to improve customer satisfaction and product development processes.