Dashworks

What is Dashworks?

Dashworks for Slack is an AI Assistant that integrates with Slack and provides a unified search experience across all apps. It allows users to receive real-time answers to various queries within Slack or as the team's browser homepage. Dashworks is known for its accuracy in answering questions with references and does not require data indexing for its AI models. It offers customization options to create bots for different use cases, from new hire onboarding to product inquiries. Additionally, Dashworks is designed to bridge information gaps among teams, providing quick and precise answers related to products, processes, policies, projects, and more. The tool aims to enhance productivity by reducing response times, increasing customer satisfaction, and aiding in resolving technical issues promptly.

Who created Dashworks?

Dashworks for Slack was created by the company Dashworks. The founder of Dashworks is not explicitly mentioned in the provided documents. Dashworks is an AI Assistant trusted by various leading companies, providing quick and accurate answers to a wide range of questions across different tools and platforms. The platform offers features such as AI customization, analytics, HRIS integrations, and more, catering to the needs of hypergrowth startups to Fortune 500 companies.

What is Dashworks used for?

• Create one or many bots for your use case
• Automatically answer Slack questions
• Enable sales team to self-serve answers to customer questions
• Empower support reps with quick access to information
• Assist engineers in resolving technical questions
• Provide faster product insights and reduce team FAQs
• Bridge information gaps across teams
• Facilitate onboarding and response time reduction for sales and support reps
• Answer all kinds of questions using natural language and build workflows and bots
• Enable quick access to information buried in historical tickets, support docs, and product wikis

Who is Dashworks for?

• Sales Representatives
• Support Representatives
• Engineers

How to use Dashworks?

To use Dashworks for Slack, follow these steps:

1. Integration: Dashworks can be integrated directly into Slack or set as your team's browser homepage for easy access.

2. Customization: Customize your assistant by creating one or multiple bots tailored to various use cases such as onboarding or product inquiries.

3. Automatic Responses: Dashworks provides real-time answers and references within Slack, empowering your team to find accurate information quickly.

4. Security: Dashworks prioritizes security and privacy, being compliant with SOC-2 Type 2, GDPR, and HIPAA Type 2 to ensure data protection.

5. Quick Setup: Get started within minutes by delivering immediate search capabilities with just a few clicks, eliminating the need for lengthy indexing.

6. Flexible Pricing: Benefit from transparent and adaptable pricing to suit your team's needs, regardless of its size.

7. AI Integration: Dashworks features advanced AI models like GPT-4o, Claude, Gemini Pro, and Llama 3 in one place, enhancing your AI strategy.

8. Enhanced Team Productivity: Dashworks bridges information gaps across teams, offering quick and accurate responses to queries about products, processes, policies, projects, and more.

9. Improved Customer Support: Enable your sales and support teams with instant answers, reducing response times, increasing customer satisfaction, and closing deals faster.

10. Technical Support: Encourage your engineering team to leverage Dashworks for resolving technical issues promptly, accessing codebase, docs, issues, and Slack threads all in one place.

By following these steps, you can maximize the benefits of Dashworks for Slack, facilitating seamless information access and boosting productivity across your organization.