Dashworks
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Dashworks for Slack is an AI Assistant integrating with Slack to provide unified, real-time search and accurate answers across apps.
What is Dashworks?
Dashworks for Slack is an AI Assistant that integrates with Slack and provides a unified search experience across all apps. It allows users to receive real-time answers to various queries within Slack or as the team's browser homepage. Dashworks is known for its accuracy in answering questions with references and does not require data indexing for its AI models. It offers customization options to create bots for different use cases, from new hire onboarding to product inquiries. Additionally, Dashworks is designed to bridge information gaps among teams, providing quick and precise answers related to products, processes, policies, projects, and more. The tool aims to enhance productivity by reducing response times, increasing customer satisfaction, and aiding in resolving technical issues promptly.
Who created Dashworks?
Dashworks for Slack was created by the company Dashworks. The founder of Dashworks is not explicitly mentioned in the provided documents. Dashworks is an AI Assistant trusted by various leading companies, providing quick and accurate answers to a wide range of questions across different tools and platforms. The platform offers features such as AI customization, analytics, HRIS integrations, and more, catering to the needs of hypergrowth startups to Fortune 500 companies.
What is Dashworks used for?
- Create one or many bots for your use case
- Automatically answer Slack questions
- Enable sales team to self-serve answers to customer questions
- Empower support reps with quick access to information
- Assist engineers in resolving technical questions
- Provide faster product insights and reduce team FAQs
- Bridge information gaps across teams
- Facilitate onboarding and response time reduction for sales and support reps
- Answer all kinds of questions using natural language and build workflows and bots
- Enable quick access to information buried in historical tickets, support docs, and product wikis
Who is Dashworks for?
- Sales Representatives
- Support Representatives
- Engineers
How to use Dashworks?
To use Dashworks for Slack, follow these steps:
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Integration: Dashworks can be integrated directly into Slack or set as your team's browser homepage for easy access.
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Customization: Customize your assistant by creating one or multiple bots tailored to various use cases such as onboarding or product inquiries.
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Automatic Responses: Dashworks provides real-time answers and references within Slack, empowering your team to find accurate information quickly.
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Security: Dashworks prioritizes security and privacy, being compliant with SOC-2 Type 2, GDPR, and HIPAA Type 2 to ensure data protection.
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Quick Setup: Get started within minutes by delivering immediate search capabilities with just a few clicks, eliminating the need for lengthy indexing.
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Flexible Pricing: Benefit from transparent and adaptable pricing to suit your team's needs, regardless of its size.
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AI Integration: Dashworks features advanced AI models like GPT-4o, Claude, Gemini Pro, and Llama 3 in one place, enhancing your AI strategy.
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Enhanced Team Productivity: Dashworks bridges information gaps across teams, offering quick and accurate responses to queries about products, processes, policies, projects, and more.
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Improved Customer Support: Enable your sales and support teams with instant answers, reducing response times, increasing customer satisfaction, and closing deals faster.
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Technical Support: Encourage your engineering team to leverage Dashworks for resolving technical issues promptly, accessing codebase, docs, issues, and Slack threads all in one place.
By following these steps, you can maximize the benefits of Dashworks for Slack, facilitating seamless information access and boosting productivity across your organization.
Pros
- Automate 87% of your team’s product, support, and sales questions with AI-powered search and answers from all your company apps
- Shortens onboarding time and response time for sales and support reps
- Accuracy in providing answers quickly and digesting information effectively
- Reduces time spent on answering repetitive questions
- Takes burden off engineering team and boosts sales team confidence in answering customer questions
- Best omni-search AI tool enabling answers to various questions using natural language, building workflows and bots
- Game changer in finding answers about the business from vast amounts of documents, Jira tickets, emails, and Slack messages
- Connects all apps for a unified search experience providing real-time answers to pressing questions
- Secure and private with compliance to industry standards including SOC-2 Type 2, GDPR, and HIPAA Type 2
- Flexible and transparent pricing adapting to team's needs
Cons
- No specific cons or disadvantages of using Dashworks for Slack were mentioned in the provided documents.
Dashworks FAQs
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How can Dashworks For Slack help automate team questions?
- Dashworks For Slack can automate 87% of your team's product, support, and sales questions with AI-powered search and answers from all your company apps.
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What are some testimonials from users of Dashworks For Slack?
- Users have reported positive impacts on onboarding time, response time for sales and support reps, and less time spent answering repetitive questions.
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What types of teams can benefit from using Dashworks For Slack?
- Dashworks For Slack can benefit various teams, including sales, engineering, support, and HR, by providing quick and accurate responses to different types of questions.
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How does Dashworks For Slack contribute to reducing response times and increasing satisfaction?
- Dashworks For Slack empowers support reps with quick access to information buried in historical tickets, support docs, and product wikis, enabling fast and accurate responses to customers.
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In what way can Dashworks For Slack help engineers?
- Engineers can get instant help with resolving on-call issues, fixing bugs, and finding answers to technical questions by searching across their codebase, docs, issues, and Slack threads all in one place.
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Can Dashworks For Slack provide unified product insights?
- Yes, Dashworks For Slack unifies product data across tools to create a unified knowledge base, allowing users to ask product questions in natural language and receive precise answers instantly.
Get started with Dashworks
Dashworks reviews
Fatima Al-Farsi
February 25, 2025
What do you like most about using Dashworks?
I appreciate the customization options for creating bots tailored to specific use cases. It's perfect for our diverse team needs.
What do you dislike most about using Dashworks?
The learning curve for new users can be steep, especially for those not tech-savvy.
What problems does Dashworks help you solve, and how does this benefit you?
It streamlines the onboarding process for new employees by providing them instant access to necessary information without always needing to ask someone.
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Sofia Moretti
March 3, 2025
What do you like most about using Dashworks?
The accuracy and speed of the answers are unmatched. It's a crucial tool for our team's daily operations.
What do you dislike most about using Dashworks?
The learning curve for new users can be challenging, but it's worth the effort.
What problems does Dashworks help you solve, and how does this benefit you?
Dashworks has improved our operational efficiency by providing quick access to key information, which enhances our overall performance.
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Hassan Ali
January 27, 2025
What do you like most about using Dashworks?
The ability to customize bots for different functions is a game-changer, especially for onboarding new employees.
What do you dislike most about using Dashworks?
Occasionally, the bot can misinterpret certain queries, but generally, it performs very well.
What problems does Dashworks help you solve, and how does this benefit you?
It has streamlined our internal communication, allowing us to access information faster and resolve issues efficiently.
How would you rate Dashworks?
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